Gengras Volvo Cars North Haven

Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different... functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.

Besides the awesome drive up service, immaculate facilities, knowledgeable personnel -- I felt that I could TRUST them - and to me that is the most important... thing!

I have enjoyed their outstanding service for 3 years now. I've commented frequently to their Mgmt. that their service group is their best sales team. Now... that I'm in the market for another Volvo I am hoping to get it from Gengras just as a show of my appreciation.

The whole team, led by Gerry McDonald are professional yet relaxed in their approach to sales and service. I have just purchased my 3rd Volvo from this... dealership. Christine Giamattei is second to none at the front desk and Brian Langley was an excellent salesperson. The service team led by Lee Page is awesome, Rich Lewis, Steve Browne, and Erik Williamson have been there through the years and are dedicated, knowledgeable and happen to have a great sense of humor as well. They always explain what is necessary to fix and what would be best for the life of the car. The service technicians Mike, John and Corey have my trust. I am so lucky to be a valued customer of Gengras North Haven!!! They are simply the best and in a sleek new setting!!!

Excellent service from Michael Ferris and the entire staff; the new showroom is clean and comfortable, with beautiful design that reflects the modern design... of Volvo's cars. It was an easy and satisfying experience, and I drove out with my favorite car yet.

I was impressed by the timeliness of the work. I was notified before additional work was done (needed brakes) and given a fair price for the addition.... The service advisor exemplified outstanding and exceptional customer service. He was pleasant, helpful and patient with my many questions and concerns. Thank you.

My service advisor, Steve, answered or tried to answer all of my questions about the maintenance performed on my car. The waiting area was very comfortable.... Free snacks and drinks were available. Overall, I would recommend Gengras to family members and friends; they go above and beyond what is expected of a service shop , charge fair prices, and are very transparent and friendly.

Great service An help. Tried a few other dealers before them an was feeling pressured to buy any car but the 1 I went to look at. Carmax should of been... my first an only stop. Recommend them to everyone

Jola and Nicolas were fantastic to deal with. They were very attentive to what I was looking for and made every effort to do what they could with my trade... and any available offers.

I have frequented many Volvo dealerships for my service needs over the past 10 years but Gengras is the only experience I have had where I felt there was... a completely honest and open line of communication about each recommendation and the reasoning behind the same. They kept me advised every step of the way and when one part turned out to not solve the problem, they were honest and asked for my permission to remove it at no cost and try something else rather than try to convince me I still needed that part in addition to others as other dealerships have done in the past. The trust they created will certainly keep me returning for my service needs in the future.