McLarty Honda Hours
Thank you for visiting Mclarty Honda, an elite Honda dealership in Little Rock, Arkansas. We have a wide selection of ne
w Honda cars, trucks, mini-vans, crossovers, and SUVs for sale. Additionally we carry a nice variety of quality pre owned vehicles in a variety of makes and models. Our dedicated staff is committed to providing an excellent experience for each guest visiting our dealership. Whether you're seeking Honda parts, auto financing or routine maintenance on an existing vehicle you can count on receiving impeccable service.
"100% Worry Free Guarantee"
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I am so disappointed, talked to 2 sales personnel (Duke and Noah), both initially responded and were very friendly than all of a sudden they stopped replying... or contacting me as I don't even exist. Very disrespectful and corporate culture I have witnessed, we were initially around $1200 apart, I bumped up my price and now we were I guess $47 or $147 apart and they were so stubborn in their attitude that they didn't even regarded that $47 savings of grocery were all left in the deal. Just show a good gesture its just a gas tank price. I even agreed on whatever they were asking and asked Noah to correct my address on the buyers' order so that I can get the check and drive 400 miles to get this car. He vanished, no reply. Very insulting attitude. I waited for their reply for a couple of days then said myself to go and get a car from a dealership where customers come first. Very insulting and inflexible corporate oriented dealership. All I can say shame on you, you preferred to save $47 over a customer. The most disturbing thing is I just saw they actually reduced the price on the car 2 days afterwards.
Faisal, we are very sorry to hear you had a less than exceptional experience with us. We do appreciate your honest feedback, as we strive for quality ...customer service. We will alert our management team of this situation. Again, we sincerely apologize for the inconvenience this has caused.
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different... days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
We sincerely apologize for your sales experience with us. We will alert our management team of this situation and look into it further. We do strive f...or quality customer service and appreciate your honest feedback, as it helps us improve. Again, we are very sorry to hear you had a less than exceptional experience.
Great honest people had what I wanted shipping it to my state at a fair cost !!!
Austin helped coordinate my Honda repairs quickly and professionally. He is one of the best service department professionals I have encountered in more... than 30 years of taking care of cars...he makes it a pleasure to work with the good folks at McClarty Honda in Little Rock, AR.
Thank you so much for the positive feedback! We are very happy to hear Austin was able to help you during your service repair. We appreciate you and ...your business!
Excellent customer service. I would highly recommend this dealership to anyone! Very helpful staff. I am very pleased with doing business with McLarty!... Thank you again!!
Thank you for the positive feedback, Missy! We are happy to hear you had a great experience with us! We appreciate you and your business!
Bought a truck from here a few months ago and had a decent experience. Went in today to look at a used accord, went on a test drive and made an offer of... $1000 less than asking price on the car. The floor manager apparently didn’t like that so he threw a fit and wadded up the paper work and threw it in the floor and pointed to the door and screamed “bye” at us. He was extremely rude and very unprofessional. We spoke to the upper management and they didn’t seem to care that he treated a repeat customer that way. Will never step foot in McLarty Honda again.
Dear Customer, Thank you for your feedback! We value all of our customers, both retail and wholesale. We have forwarded your review to our management... team to investigate the situation further. Would it be ok to follow up with you via phone to discuss further?
I had an appointment for an oil change. It took 1 .5 hours. My service rep was hung over and the technician did not make sure the drip pan screw was tight... when done.
I was highly satisfied with the efficiency in which Joe McCaig, and Matthew Jones had my airbags replaced, along with fixing both the air filter and drive... belt. Plus, you get a free oil change if you download their app.
I was in town and my AC went out. I called the service area and they told me to bring in my vehicle. After driving 30 minutes, I waited in line for 15... minutes while service employees just stood around. After someone came to talk to me, I explained that I had called and was told to bring in my vehicle. The employee gruffly explained that "we are too busy, there is no way I can even touch your vehicle today." I explained that I had called ahead and driven 30 minutes. No apology, just "we're too busy." Poorest customer service I have experienced and first 1 star review I have ever given.
They will help people with bad credit! They won't talk to someone to put in vehicle to help get the credit build up