Reviews
100% Satisfied
This is the second vehicle, I have purchased at Hill Kelly. I have purchased quite a few vehicles in my life and have had varied experiences with the process. Hill Kelly was just perfect! Ashley Conlin was super and made the process special and easy. I look forward to purchasing my next vehicle from Hill Kelly and Ashley!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for your business and wonderful feedback! We're glad with could assist you with another purchase and greatly value your review. We look forward to seeing you back! Sincerely, John Gerdeman General Sales Manager 855-622-5560 john@hillkellydodge.com
Amazing Experience!
On vacation from Ohio we heard a noise on the trip down and looked on line for a local dealership. Was impressed with the online reviews so brought our van here. I was totally blown away with the experience. Joey was FANTASTIC! We had a loaner and Joey kept us informed making sure it was fixed and ready before our trip back to Ohio. In fact everyone we came in contact with was great. From the person who greeted us to the ladies who helped with the loaner paperwork,,,it's obvious they all enjoy working here and do everything possible to make customers feel comfortable and taken care of. Well done Hill-Kelly, well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can't thank you enough for your terrific feedback! We're so happy we could play a part in getting you back on the road and resolving any vehicle issues. We hope you had a wonderful vacation. Please visit when you're back in town! Sincerely, Frank Mercante Service Director frank@hillkellydodge.com 855-744-6313
Prompt and Correct Service
Hill-Kelly promptly took care of my situation while we were visiting from out of town. Truly great customer service. I had bought new parts thinking that was the problem but the team at Hill Kelly showed me that was not the case and correctly took care of the issue. Thank you for attention and prompt service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we were able to resolve your issue! Thank you for trusting your vehicle to our service department. We hope to assist you again in the future! Sincerely, Frank Mercante Service Director frank@hillkellydodge.com 855-744-6313
Services
Excellent service. The gentleman that took care of us was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're proud to have earned your business, Tina! Thank you. Sincerely, Frank Mercante Service Director frank@hillkellydodge.com 855-744-6313
Used Car Purchase
If your In the Market for a jeep, Ashley Conlin is your girl! Patrick Palmer & Shawna Heston were very helpful as well :) Awesome Customer service *
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We hope you're enjoying your new Jeep! Thank you for your review! Sincerely, John Gerdeman General Sales Manager 855-622-5560 john@hillkellydodge.com
Easiest purchase ever!
I went into the dealership knowing the Cherokee I wanted. Ashley made it happen quick, easy, and hassle-free. I recommend asking for her and the rest of the staff from internet to finance were great as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to make your buying process painless! Thank you for your recommendation! Enjoy your new Cherokee! Sincerely, John Gerdeman General Sales Manager 855-622-5560 john@hillkellydodge.com
Repair was under estimate and fast
My advisor David was the best. He communicated with me every step and every cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to keep you in the loop of all service being performed on your vehicle. Thank you for your review! Sincerely, Frank Mercante Service Director frank@hillkellydodge.com 855-744-6313
Ram 1500 recall repair experience
Took our Ram 1500 in for a air bag recall. I was impressed with customer service and my overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to have your recall taken care of! Thank you for entrusting your vehicle to us. Sincerely, Frank Mercante Service Director frank@hillkellydodge.com 855-744-6313
Kreis 2013 Wrangler
David del Regato was really awesome. Very personable and reassuring. Good guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David is a valued member of our team and we're glad you had a fantastic experience with him! Thank you for your business! Sincerely, John Gerdeman General Sales Manager 855-622-5560 john@hillkellydodge.com
Excellent
It's the best ever! Everyone goes the extra mile to make sure your happy. BMW in Pensacola service department needs to take notes. The best around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to go the extra mile for you, Willie! Thank you for your kind words. Sincerely, John Gerdeman General Sales Manager 855-622-5560 john@hillkellydodge.com