Reviews
Outstanding Service Writer..........Eric Bowling
I highly recommend going to Royal Honda for service where you want to ask for ERIC BOWLING for your service advisor. Eric truly cares for his customers and he has patients to listen to your problem. Eric communicates well between mechanic and customers and gets you a QUALITY no hassle repair. He knows his business and does not try to push you into buying any service he thinks you truly do not need or can do at latter date. FYI I had been to two different my 2005 Element had been to a couple other shops in the area and they out said they did not see a problem or the care was fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Does not negotiate
They are not willing to negotiate and offered an insulting amount for our trade in. Also, my in-laws felt like they were being talked down to when they went there to purchase a van.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Stacy
My salesman Felipe was awesome! Asked what I was looking for, assisted me immediately and was a no pressure salesman. When it came time to purchase, very easy, no haggling and in and out in less than an hour! Anthony, my F&I associate worked on getting the best cost and was super friendly and easy to talk to. Overall great buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enjoy the new car! Thanks for the feedback!
Oil Service Repair
Pleased with my new 2018 Ridgeline, but on my 1st service to get oil changed, the vehicle had oil leak. In talking with the service manager, the oil on the ground was residue left on the engine frame, and not from the oil filter. Very sloppy work.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the feedback. We are always trying to improve but sometimes we do fall short. I have forwarded this to upper management.
always exceptional
My family has purchased a few vehicles with Royal and our experiences have been first class, because of Danny Nuccio. He makes the customer feel as though he is their personal salesman, and always goes above and beyond. His personal service style and straight forward communication will have us going back to Royal again. If you are looking to buy or even just test drive, he is the man to go to. His job is to keep the customer from going elsewhere, and after your experience with him, you won't want to. Thanks Danny for always being there for my family, even for the small requests.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We will pass this along to Danny! Enjoy the new cars!
Customer
Buying a used car was very easy no hassle ,working with Nathaniel Lablaud my salesman. Anthony Hall in finance helped out by making my notes lower than I had been looking for. Thanks you guys great job I will recommend many others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad to hear it! Enjoy the new car!
Happy as a clam!
4/26/2018 - My experience could not have been any better. In and out within an hour. The only dealership that gave me a fair price from the get go. No haggling. Old school sales, professional staff, a good vibe from the moment you walk in the door. I went all over the place, even to Baton Rouge, only to find the best deal 20 minutes from home. Lesson learned! Customer for life. I was assisted by Alton and Danny and could not have been more pleased (and I am truly hard to please). Andrea Pieri.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Enjoy the new car!
The best car buying (leasing) experience I have ever had.
4/26/2018 - My experience could not have been any better. In and out within an hour. The only dealership that gave me a fair price from the get go. No haggling. Old school sales, professional staff, a good vibe from the moment you walk in the door. I went all over the place, even to Baton Rouge, only to find the best deal 20 minutes from home. Lesson learned! Customer for life. I was assisted by Alton and Danny and could not have been more pleased (and I am truly hard to please). Andrea Pieri.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan Brock @ Royal Honda is the best!
After car shopping for nearly 6 months, my husband and I purchased a Honda Pilot from Royal Honda and we could not be happier! Ryan Brock took extra special care of us and made every step of the experience seamless. He?s very knowledgeable and honest and didn?t make us feel pressured at all. The dealership is pristine and the employees are all very welcoming and pleasant. Royal Honda and Ryan earned lifelong customers in us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the stars! We'll pass this to Ryan!
Ryan Brock at Royal Honda!
My husband and I have been shopping for a new car for about 6 months and finally found exactly what we were looking for when we went to Royal Honda! RYAN BROCK made this process a dream for us! Car shopping can be very stressful, but not this time. From start to finish, we have zero complaints. He is very straightforward and honest, he?s also very knowledgeable and is an asset to Honda?s brand. Honda?s product speaks for itself and Ryan helped us to find exactly what we were looking for and we couldn?t be happier with our purchase. The dealership is pristine and the employees were all so welcoming and pleasant. I?ll always buy my vehicles from Ryan Brock at Royal Honda. DO YOURSELF THE SAME FAVOR!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We'll pass this along to Ryan. Enjoy the car!