Reviews

4.7 out of 5 4.7
51 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    August 18, 2018

    I’ve been buying cars from you guys for at least I believe to be eight years now when ever I needed a car or truck you WHERE the first place I would... come to over the past two years or so I feel that you have become a one an done dealership your inventory is second to none but the will to make it happen I feel has dropped dramatically so I’ve decided to move on to another dealer ship thanks for being there in the early years joe

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 1, 2018

    Went into buy a new car and the salesman Frank Waterman was friendly and very knowledgeable of what he was doing! Also the financial department was very... nice and friendly as well! Very much appreciated the hospitality while i was there!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 3, 2017

    I went to five Kia dealerships searching for a new 2017 Kia Sorrento. Bouchard was far and away the best. Their salesperson was knowledgeable friendly... and did not pressure me at all. It was actually the way that he and the general manager treated me which made me come back there despite having a better deal at another dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 16, 2017

    They did it again great job, I'll be coming back again and again to buy another Kia.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 5, 2017

    We really enjoyed the experience on getting our new Sorento, love our vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 5, 2017

    My experience with Ron Bouchards KIA has been very good, starting with my purchase of my 2012 KIA Sorento. The service dept. has been another very good... experience. My car has been serviced on time and with an excellent staff. Al Dinarto, always pleasant & accommodating. I was happy with my Sorento and it's performance. While having it in for a routine servicing, I was approached with an offer for my car that I felt was a great deal. That very day, I put a deposit down on a 2017 Sportage. The sales staff were wonderful and found the car I wanted. I was fussy with the color outside and inside. The staff located my car up in Vermont and promptly brought it back to Lancaster. The whole process went through very smoothly. My experience was a 5 star rating and I would recommend buying your KIA from Ron Bouchards in Lancaster!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 5, 2016

    This was my first time looking for a lease with a limited budget. I set my eyes on the Sorento and loved it. Christian and the Kia team did everything... they could to lower the price to something completely affordable for me. When it came to me picking up the car, the RMV and insurance companies weren't being cooperative with our time frame and I had to go to work. Christian did everything he could to make sure that I got my car on time including bring my car to me! All in all, it was a great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 3, 2016

    Just moved fro PA and bought our first car here. We were very impressed with how painless the process was here with them. Always dreaded having to get... a new car having to be there all day. Our salesmen Chris Smith was very good and definately recommend him.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    September 4, 2016

    Sales team was great throughout the buying process. Got to compare different makes names and models (Kia, Nissan and Honda).

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 29, 2016

    A great experience! The salesman was super from start to finish... wrapped up the deal efficiently and presented the car in beautiful shape and explained... all the features.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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