Reviews
We rated Gillman Honda the highest due to their...
We rated Gillman Honda the highest due to their excellence and professionalism in customer service. They gave us the best value on our purchase as compared to the other dealership.We commend Raymond, Bilal and Tim for their excellent coordination and superior knowledge of customer service. We will definitely recommend Gillman Honda to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Out of 3 cars , this was my second honda buying from...
Out of 3 cars , this was my second honda buying from Gillman this memorial day weekend. What I like most about them is their excellant and extra ordinary customer service especially Marisa Hernandez would go beyond her service. She will try to help you out as much as she can from every other side so that customer could be happy and save money at the same time. She is the most caring sales consultant and advisor, I have ever seen. I am very pleased with her service. Good Customer Service really makes a difference. She is patience and caring for her customer. Because of her service it didn't take me long to make a quick and easy decision on buying the car I have always dreamt about. Going to Gillman I feel like I am visiting my relatives. I have been driving honda all throughout my life. Now we are planning to buy another one soon from Gillman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good service Went out of the way to get the car and...
Very good service Went out of the way to get the car and color i wanted Best price in the market Simplified the entire buying process through internet quotes which no dealer in the market could even match, let alone beat Would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr.Najam Siddiqui was absolutely wonderful to me and my...
Mr.Najam Siddiqui was absolutely wonderful to me and my husband. Treated us with respect from the first moment we met him on the car lot. Saddiqui was straight up and honest, didn't play games with us. That alone impressed us. Mr. Saddiqui is an asset to your dealership. I vote for him to get a substantial pay increase...SMILE Also, Michael Peasley, the finance person and the gentleman that showed us the accessories and programmed my cell phone were also pleasant to deal with and nice to us. All of them had a great sense of humor and made our experience at Gillman a memoriable one. THANK YOU, THANK YOU, THANK YOU to everyone that helped me purchase my dream vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Raymond is good sale man, he has straight talk to...
Raymond is good sale man, he has straight talk to customer, understood our needs. This made us happy and saved us time of buying car. He took his time to make sure we felt comfortable with the setup and buttons on the new car. He explained and told us all the basic things and the benefits that we need to know and remember. He has done a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is great. Everyone at Gillman Honda on W...
This dealership is great. Everyone at Gillman Honda on W Sam Houston Parkway was very friendly and professional. We bought a 2011 Odyssey EX-L minivan. I highly recommend the internet sales manager, Raymond Kin Man Yu, and Bilal Siddiqui (832-526-1099)for on-the-floor sales. They were patient and very accommodating, answering all questions quickly and clearly during our buying experience, and they let us test drive the car as many times and for as long as we needed to make our decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John was great, very informative, and I appreciated that...
John was great, very informative, and I appreciated that he went the extra mile in getting a AAA representative on the phone on a Saturday afternoon so I could leave with the car that day. I loved the drive-out price that Gillman honored. Gillman was honest and not high pressure or pushy. Thanks for a great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went into the dealership today and left very impressed....
I went into the dealership today and left very impressed. This is the third Honda I have purchased from this dealership and I was blown away by the tremendous service I received. I did a little research online and the internet Manager was extremely helpful. Thank you Gillman !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The intermet sales person, Kitt Kamya, was excellent from...
The intermet sales person, Kitt Kamya, was excellent from the beginning of the quote to the end of the sales of a 2011 touring pilot. Through out the whole process there wasn't any hassel which make the whole process easy and confortable. He was able to get the sale price in the range I wanted. I did not have to meet him in person to make the deal. My contact with him was mostly by email and when I call, he answered the call and was very courteous and friendly. At the end of the sale, he walked me through the car features and how to use them. Over all, if I would by another car, I would go to Kitt again and recommed him to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well done. No games or manipulations. We talked over...
Well done. No games or manipulations. We talked over what we needed and then received a quote. The transactions transaction was quick and relatively painless. There was some waiting around to complete the purchase, but I feel our wait time was reasonable for a Saturday afternoon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car