Reviews
Landon Foster was a great salesman and made the buying process a pleasure. After so many negative buying experiences at other places, it was refreshing to find a salesman who wasn't pushy and has a good personality. I would buy from Landon again.
Landon Foster was a great salesman and made the buying process a pleasure. After so many negative buying experiences at other places, it was refreshing to find a salesman who wasn't pushy and has a good personality. I would buy from Landon again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience with Rusty Wallace Honda buying my new CRV hybrid. Patrick Marte was very helpful, low pressure, and helped us synch car play to our phones. He patiently explained all the features and helped us get a Veterans rebate. I highly recommend him!
I had a great experience with Rusty Wallace Honda buying my new CRV hybrid. Patrick Marte was very helpful, low pressure, and helped us synch car play to our phones. He patiently explained all the features and helped us get a Veterans rebate. I highly recommend him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We're glad Patrick made your CR-V Hybrid purchase easy and stress-free. We appreciate your recommendation and thank you for choosing Rusty Wallace Honda. Enjoy your new Honda!
Called multiple times for a service price and low and behold 3 days later I receive a text that all business with customers is done by text. I was under the impression that text was faster than phone calls. If it took 3 days to send a text,I wouldn't want to be at the service department waiting for my car until I got a text that my car was ready. No voice contact make for many problems. I'll go somewhere else
Called multiple times for a service price and low and behold 3 days later I receive a text that all business with customers is done by text. I was under the impression that text was faster than phone calls. If it took 3 days to send a text,I wouldn't want to be at the service department waiting for my car until I got a text that my car was ready. No voice contact make for many problems. I'll go somewhere else
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We sincerely apologize for your experience. Because of your feedback, along with similar feedback from other customers, we've made the decision to discontinue our current communication service. It is scheduled to be removed by July 31, 2026, and we're working to see if we can disable it even sooner. We understand how frustrating delayed communication can be, and it doesn't reflect the level of service we strive to provide. We truly appreciate you bringing this to our attention, and your feedback is helping us make meaningful improvements. We hope you'll consider giving us another opportunity to earn your business in the future.
Rusty Wallace exceeded my expectations. Incredibly genuine and customer focused with a low pressure approach to sales. Wide range of cars and friendly people!
Rusty Wallace exceeded my expectations. Incredibly genuine and customer focused with a low pressure approach to sales. Wide range of cars and friendly people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are from xx. Louis and were on our way home from visiting my wife's family in Virginia. We drove to Sevierville on Thursday night. The next morning my father-in-law called to tell us there was fluid on the ground where we had parked during our visit. I found Rusty Wallace Honda on maps. We were treated so well by everyone we dealt with during our time there. They got us in quickly and we knew we would have to pay for a diagnostic...but there was no problem with our coolant and there was NO charge. Randy Owens, service advisor, was a great guy!!!! I don't know the other mens' names who helped us, but everyone was GREAT!!!!! We appreciate your help!!!
We are from xx. Louis and were on our way home from visiting my wife's family in Virginia. We drove to Sevierville on Thursday night. The next morning my father-in-law called to tell us there was fluid on the ground where we had parked during our visit. I found Rusty Wallace Honda on maps. We were treated so well by everyone we dealt with during our time there. They got us in quickly and we knew we would have to pay for a diagnostic...but there was no problem with our coolant and there was NO charge. Randy Owens, service advisor, was a great guy!!!! I don't know the other mens' names who helped us, but everyone was GREAT!!!!! We appreciate your help!!!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Jonathan, Thank you for taking the time to share your experience! We're so glad you found us during your trip and that our team was able to help put your mind at ease. Traveling can be stressful enough without worrying about a potential vehicle issue, and we're happy we could get you in quickly and confirm everything was okay. Randy Owens will be thrilled to hear your kind words, and we'll be sure to share your feedback with him and the rest of the team. Providing honest, helpful service is what we strive for every day, and it's great to know that made a difference during your visit. We truly appreciate you choosing Rusty Wallace Honda while passing through East Tennessee. Safe travels to you and your family, and if you're ever back in the area, we're here if you need us! Sincerely,
Landon made the car buying process as smooth as possible - dealt in transparency and honesty throughout! Highly recommend to anyone looking to purchase a vehicle.
Landon made the car buying process as smooth as possible - dealt in transparency and honesty throughout! Highly recommend to anyone looking to purchase a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The entire transaction was so easy and convenient and I was educated on things I didn't know. Landon Foster found me the one and only car I would settle for and helped me work with insurance. He's so charismatic and kind and patient lol. I would absolutely give them my business again!!
The entire transaction was so easy and convenient and I was educated on things I didn't know. Landon Foster found me the one and only car I would settle for and helped me work with insurance. He's so charismatic and kind and patient lol. I would absolutely give them my business again!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We're happy to hear Landon made the process easy and helped you find the vehicle you were looking for. We appreciate your kind words about his professionalism, patience, and willingness to help throughout the process. Thank you for choosing Rusty Wallace Honda, and we look forward to serving you again in the future. Enjoy your new vehicle!
We had an amazing experience working with Landon! He was incredibly informative, patient, and genuinely helpful throughout the entire process. Even though the car we originally came in for was no longer available, he went above and beyond to help us find another vehicle that ended up being a perfect fit. He made what could’ve been a stressful situation feel easy and enjoyable. We never felt pressured, and he took the time to answer all of our questions and make sure we were comfortable with our decision. Highly recommend working with him if you’re looking for someone honest, knowledgeable, and committed to helping you find the right car!
We had an amazing experience working with Landon! He was incredibly informative, patient, and genuinely helpful throughout the entire process. Even though the car we originally came in for was no longer available, he went above and beyond to help us find another vehicle that ended up being a perfect fit. He made what could’ve been a stressful situation feel easy and enjoyable. We never felt pressured, and he took the time to answer all of our questions and make sure we were comfortable with our decision. Highly recommend working with him if you’re looking for someone honest, knowledgeable, and committed to helping you find the right car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re glad Landon was able to turn things around and help you find a vehicle that ended up being the perfect fit. We really appreciate you recognizing his patience, honesty, and effort to make everything smooth and pressure free. Thanks again for choosing Rusty Wallace Honda we truly appreciate your recommendation!
I appreciated how well communication was and that Landon was willing to have numbers ready for me before I drove 50 minutes to the dealership. I would highly recommend going here.
I appreciated how well communication was and that Landon was willing to have numbers ready for me before I drove 50 minutes to the dealership. I would highly recommend going here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re glad Landon made the process easy and kept everything clear and ready for you before your visit. We really appreciate you making the drive and your recommendation. Thanks for choosing Rusty Wallace Honda!
Alex and the other folks at Rusty Wallace Honda (Brad and Jake) were incredible. I came in at 7pm on a thursday evening and they stayed with me until 10pm to make sure i was taken care of. No pressure, good negotiations, and a good deal on my dream truck. You could tell Alex truly cared about making sure I was comfortable with everything because I admitted it was my first time buying a car. He was exceptional and so was Brad, who really took the time to make sure I understood everything on the finance side. Thanks guys!
Alex and the other folks at Rusty Wallace Honda (Brad and Jake) were incredible. I came in at 7pm on a thursday evening and they stayed with me until 10pm to make sure i was taken care of. No pressure, good negotiations, and a good deal on my dream truck. You could tell Alex truly cared about making sure I was comfortable with everything because I admitted it was my first time buying a car. He was exceptional and so was Brad, who really took the time to make sure I understood everything on the finance side. Thanks guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that Alex, Brad, and Jake made your first car-buying experience such a positive and comfortable one. Our team takes great pride in creating a no-pressure environment and making sure every customer feels confident and well informed throughout the process especially for such an exciting milestone like purchasing your dream truck. We truly appreciate you trusting us, even late into the evening, and we’re glad the team could be there every step of the way to ensure everything was just right. Congratulations on your new truck, and welcome to the family! If you ever need anything down the road, don’t hesitate to reach out. Enjoy the ride!