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Rusty Wallace Honda

(310 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 833-7207 (888) 833-7207
Used (877) 401-2504 (877) 401-2504
Service (888) 518-7577 (888) 518-7577

Reviews

(310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Wallace Honda from DealerRater.

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I cant say enough good things.

I cant say enough good things. So helpful with all my questions and answered everything efficiently as can be without me coming down. not to local to area but I appreciated working with me as much as possible over the phone. Planning to make the trip soon!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Bob Gillespie in sales is great!

Bob Gillespie in sales is great! I’m very picky and slow to make a decision. He was very patient and did not pressure me or rush me. He’s also knowledgeable and personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fun fact, don't communicate with Shelby to get an

Fun fact, don't communicate with Shelby to get an internet "out the door price" because it doesn't mean anything. These people are trying to turn cars over as fast as possible and fail to get vehicles serviced and inspected PRIOR to putting them on the internet. At the end of the day, a car, I thought costs X, was not leaving the lot until I spent $3K more than the original quote due to tires that zero tread and a strut, that I discovered on a test drive, needed to be replaced, which increased the price of the car. Not a fan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great experience buying a Honda Accord at this

Great experience buying a Honda Accord at this dealership. Very professional, very fast, very efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, MW777, for your kind words! We're thrilled to hear you had a great experience buying your Honda Accord with us. Our team takes pride in being professional, fast, and efficient. Enjoy your new ride, and we look forward to serving you again in the future!

Had to get some maintenance on my 3yr old CRV.

Had to get some maintenance on my 3yr old CRV. Randy in service dept was awesome to talk to. Explained my options if I needed my rotors resurfaced or replaced. Very calm and polite man and def would use him again as my service advisor. Getting work done on your car is aggravating and kinda nerve-wracking and he made it a pleasant experience. Thank you Randy!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My wife and I purchased my Honda Ridgeline from this

My wife and I purchased my Honda Ridgeline from this dealer last month and have been very pleased with it. My salesman (Jim Raley) was excellent and was very easy to work with. Next time I decide to buy another car I will be sure to look Jim and Rusty Wallace up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly staff coupled with a clean dealership.

Friendly staff coupled with a clean dealership. The staff was also attentive to my request with timely responses. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I was in Rusty Wallace Honda for some service yesterday

I was in Rusty Wallace Honda for some service yesterday (4/15) and could not have been more pleased with the service. Eric & Gio got the problem taken care of in a fast & courteous manner. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We saw a ad for Rusty Wallace Honda in our local

We saw a ad for Rusty Wallace Honda in our local newspaper , The Morgan County Today. I contacted them about a vehicle for my daughter. Alex (sales) and Chad (GM) were great to deal with helping my daughter get a super nice pre-owned 4runner within her budget! No xx fees or tricks like most dealers. Fast and easy , without being pushy. We will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shout out to Jacob O'Connell who assisted me with the

Shout out to Jacob O'Connell who assisted me with the purchase of my new car. He was polite, professional and everything you would want in a salesperson, no pressure or unnecessary sales pitches. He was able to get me into an SUV that I really like. I can say that he went above & beyond & I really appreciate that. If you go in, ask for Jacob--he is the real deal!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.