Hendrick Honda of Charleston

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Reviews

4.8
105 lifetime reviews.
  • Great sales experience!

    We had a great experience buying a CRV from Andrey. He was knowledgable, easy to work with and not pushy. Thanks, Hendrick Honda and thanks, Andrey!


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    We had a great experience buying a CRV from Andrey. He was knowledgable, easy to work with and not pushy. Thanks, Hendrick Honda and thanks, Andrey!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Great car buying experience

    My son-in-law had done all the leg work on the phone before I even arrived at the dealership, so that really helped a lot with my purchase. Anne ...


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    My son-in-law had done all the leg work on the phone before I even arrived at the dealership, so that really helped a lot with my purchase. Anne Marie was very knowledgeable on the car I was purchasing and she has a great personality. They were all very nice and not too pushy. I will recommend this dealership to my family and friends. They gave us the best deal!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Strike TWO, more stress in our lives....

    So, a couple of months after buying our 2017 Honda Accord Hybrid Touring from this dealership, one of the features stopped working for no reason. ...


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    So, a couple of months after buying our 2017 Honda Accord Hybrid Touring from this dealership, one of the features stopped working for no reason. So my girlfriend made the appointment for service to look at the problem, and fix it. She arrives a half hour before her appointment, and walks up to a service adviser. The first thing he says to her is, "How would you feel about waiting for a very long time?" She was livid, as anyone sensible would be. She explained that she made the appointment so she doesn't HAVE TO wait. He then says, "Oh, the appointment is just to get the car in the door." She couldn't believe what she was hearing. And we are beside ourselves for having to deal with the unnecessary stress that this particular dealership likes to provide at every waking moment. I'm beyond disgusted with Hendrick Honda of Charleston. I have never been treated so poorly, and that's ridiculous since we bought a $40,000 car!!! Avoid this dealership at all costs. Stokes Honda is nearby, and I haven't heard anything bad about them. I wish I started my buying/repair business with THEM, not Hendrick.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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