Rohrich Honda

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1172 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    October 14, 2019

    We have purchased several Hondas from this Shadyside location. The last Accord hybrid we purchased one month ago. Marcus (salesman) was excellent but upon... closing the sale, we were informed they had only one key for our vehicle at that time and would get the other immediately. It has been a month. We even had an appointment to pick up the key and the service department had no key or any record of a request for one. This is just incompetence. We never had these issues with Valley Honda. I will likely go there next Honda purchase.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 30, 2019

    Todd was friendly, easy to work with, and very knowledgeable about the product. We will definitely be back the next time we need a car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • October 13, 2018

    I'd recommend Rohrich Honda in a heartbeat. From the man in the parking lot greeting me as I was walking by to the follow-up video from Justin, my salesperson,... it was the easiest and most pleasant car-buying experience I've ever had. Plus I couldn't go 10 minutes without someone offering me a beverage. Check them out, you will not regret it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Cara. We appreciate the kind review. We are happy you enjoyed your experience.

  • 5.0 out of 5
    September 28, 2019

    easy check-in; clear explanation of work to be done; results as promised/estimated; nice waiting facility; stocked coffee/tea/soda; TV available; personalized... service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 27, 2019

    On time. Friendly service person. Did exactly what they said they would do There was no additional pressure. Only recommendations.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 27, 2019

    not rushed not pressured friendly atmosphere entire process was easy and Kim was a delight to work with. Costco discount helped us make our decision to... buy from Rohrich.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 27, 2019

    I appreciated the sincerity in efforts to address and ultimately resolve my issue. I did not purchase my vehicle here but will always return here for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 27, 2019

    Polite, kind, respectful staff. Work done in a timely manner. Nice clean and very nice waiting room. So nice to have coffee and danish while you wait.... Thanks to everyone

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 27, 2019

    Friendly, knowledgeable service. Nice waiting room with complimentary beverages and pastries. Wayne took extra care with us and helped to understand why... we needed new wiper blades.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 26, 2019

    Everyone was very polite and helpful. Work was done quickly and I was happy with the result. Would definitely recommend this service center to anyone in... need of excellent service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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