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We have purchased several Hondas from this Shadyside location. The last Accord hybrid we purchased one month ago. Marcus (salesman) was excellent but upon... closing the sale, we were informed they had only one key for our vehicle at that time and would get the other immediately. It has been a month. We even had an appointment to pick up the key and the service department had no key or any record of a request for one. This is just incompetence. We never had these issues with Valley Honda. I will likely go there next Honda purchase.
Todd was friendly, easy to work with, and very knowledgeable about the product. We will definitely be back the next time we need a car!
I'd recommend Rohrich Honda in a heartbeat. From the man in the parking lot greeting me as I was walking by to the follow-up video from Justin, my salesperson,... it was the easiest and most pleasant car-buying experience I've ever had. Plus I couldn't go 10 minutes without someone offering me a beverage. Check them out, you will not regret it.
Hello Cara. We appreciate the kind review. We are happy you enjoyed your experience.
easy check-in; clear explanation of work to be done; results as promised/estimated; nice waiting facility; stocked coffee/tea/soda; TV available; personalized... service.
On time. Friendly service person. Did exactly what they said they would do There was no additional pressure. Only recommendations.
not rushed not pressured friendly atmosphere entire process was easy and Kim was a delight to work with. Costco discount helped us make our decision to... buy from Rohrich.
I appreciated the sincerity in efforts to address and ultimately resolve my issue. I did not purchase my vehicle here but will always return here for service.
Polite, kind, respectful staff. Work done in a timely manner. Nice clean and very nice waiting room. So nice to have coffee and danish while you wait.... Thanks to everyone
Friendly, knowledgeable service. Nice waiting room with complimentary beverages and pastries. Wayne took extra care with us and helped to understand why... we needed new wiper blades.
Everyone was very polite and helpful. Work was done quickly and I was happy with the result. Would definitely recommend this service center to anyone in... need of excellent service.