Reviews
Write a reviewfit my car in on a tightly scheduled day
On a very busy day (FridayJanuary 8th), Frank let me drop of the car unscheduled, promised he would try to work it in, which he did. Then has offered to help with information regarding extending my warranty on our Insight
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, William! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Barry Belback, Service Director, 412-683-3800, bbelback@shadysidehonda.com
Oil change and inspection
The work was completed on time and the associate was happy to go over the services performed and the current status of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star review, Richard! I'm thrilled we could be of service to you, and please let us know if there's anything else you need! Barry Belback, Service Director, 412-683-3800, bbelback@shadysidehonda.com
Great service
I was explained very well the fixes needed for my car. Also, the work stations in the waiting area were great and had a good internet speed. So I was able to take care of my business while waiting for my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as professional service to our guests. Thank you for your feedback. Please come see us for any future needs! Thanks again. Barry Belback, Service Director, 412-683-3800, bbelback@shadysidehonda.com
Nice place to buy a car
Good communication, convenient location, cheerful staff, and the dealership had what I was looking for. Happy to recommend this location!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your recommendation, Joseph! It was a pleasure to assist you and please let us know when we can do so again! Barry Belback, Service Director, 412-683-3800, bbelback@shadysidehonda.com
Very Happy buying at Shadyside Honda Pittsburgh
I was very happy with my experience at Shadyside Honda. Derek Ebbitt was friendly, never pushy, very informative, and a nice person to deal with. I would completely recommend anyone looking for a great car to go to him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Timothy and thank you for the review! We're excited to hear that Derek took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook to catch all the latest specials! Peter Costello, General Sales Manager, 412-683-3800, pcostello@shadysidehonda.com
Great service
Everything was explained very well to me. Everyone was very pleasant. I was not expecting my car to be washed, but is was.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reviewing your service experience, Lucas! If you need anything else in the future please feel free to come back and visit us any time. We hope to see you back in again soon! Barry Belback, Service Director, 412-683-3800, bbelback@shadysidehonda.com
It was very efficient
It was very efficient. I also did not have a phone call asking me ten questions about my experience which was quite annoying from another dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Nancy! If you have any further needs, do not hesitate to contact or come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook page! Barry Belback, Service Director, 412-683-3800, bbelback@shadysidehonda.com
Great service
Our salesperson Stan Brack was excellent. He was extremely helpful and made sure everything went smoothly. If you buy from ShadySide Honda make sure you ask for Stan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Timothy and thank you for the review! We're excited to hear that Derek took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook to catch all the latest specials! Peter Costello, General Sales Manager, 412-683-3800, pcostello@shadysidehonda.com
Great services!
We bought 2015 Honda Civic with the help of Marcus Williams. A great deal for our honda civic during the new year. Thanks for the patience to update the price again and again. The place is kid-friendly. It has a ping-pong table and some lego!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your 2015 Honda Civic, Wencan! It was a pleasure to assist you and please let us know when we can do so again! Take care. Peter Costello, General Sales Manager, 412-683-3800, pcostello@shadysidehonda.com ||||
Great Service
The person I was in contact with, answered all my questions through email very thoroughly. The process at the dealership was very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Majid! It was a pleasure to assist you. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Peter Costello, General Sales Manager, 412-683-3800, pcostello@shadysidehonda.com