Reviews
Write a reviewHorrible communication and service
Service is terrible, they promised they will get me a seat for my car and 5 years later still waiting. No communication and when I call excuses change every month.
Horrible communication and service
Service is terrible, they promised they will get me a seat for my car and 5 years later still waiting. No communication and when I call excuses change every month.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dealership, and “shyster” sales “joke” Michael Ledford,...
Dealership, and “shyster” sales “joke” Michael Ledford, “baited and switched”….stupidly, in writing…..and attempted to STEAL, “lease equity” rather than, share with Loyal Honda Customers.
Dealership, and “shyster” sales “joke” Michael Ledford,...
Dealership, and “shyster” sales “joke” Michael Ledford, “baited and switched”….stupidly, in writing…..and attempted to STEAL, “lease equity” rather than, share with Loyal Honda Customers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Salesman baited/switched me on my lease deal, stole all...
Salesman baited/switched me on my lease deal, stole all the money from my trade-in, and even raised the payment in the end. Sad day
Salesman baited/switched me on my lease deal, stole all...
Salesman baited/switched me on my lease deal, stole all the money from my trade-in, and even raised the payment in the end. Sad day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bait and switched purchase
Went to dealer for a 0 down sign and drive promo. Brought an amazing trade in that they sold for around 10k. They gave me $5500 for the car, which was ok, because it would either reduce the car payment or get me a check. They paid off my car loan and that left me approx $3600. What they did tho was took my $3600 and used it as a security down and kept all the money from my trade, raised the car payment $5 and sent me on my way. It took me a few days to figure out what happened because I had a stroke a few years ago. It will cost them 3 family member customers for that one.
Bait and switched purchase
Went to dealer for a 0 down sign and drive promo. Brought an amazing trade in that they sold for around 10k. They gave me $5500 for the car, which was ok, because it would either reduce the car payment or get me a check. They paid off my car loan and that left me approx $3600. What they did tho was took my $3600 and used it as a security down and kept all the money from my trade, raised the car payment $5 and sent me on my way. It took me a few days to figure out what happened because I had a stroke a few years ago. It will cost them 3 family member customers for that one.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service very happy with the CRV EX L we...
Great customer service very happy with the CRV EX L we bought would recommend White Allen to family and friends. Everybody there very helpful and friendly
Great customer service very happy with the CRV EX L we...
Great customer service very happy with the CRV EX L we bought would recommend White Allen to family and friends. Everybody there very helpful and friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
owner
Walt Simms was very helpful and accommodating and had all paper work completed when car was delivered to my home.and was very up front about what I getting and made every effort to satisfy my needs.
owner
Walt Simms was very helpful and accommodating and had all paper work completed when car was delivered to my home.and was very up front about what I getting and made every effort to satisfy my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The salesman was very knowledgeable, courteous, friendly,...
The salesman was very knowledgeable, courteous, friendly, I would recommend him to friends, family members etc. He was not at all pushy he took time to explain the car’s features!
The salesman was very knowledgeable, courteous, friendly,...
The salesman was very knowledgeable, courteous, friendly, I would recommend him to friends, family members etc. He was not at all pushy he took time to explain the car’s features!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service. Very efficient in selling and...
Excellent customer service. Very efficient in selling and getting all paperwork completed the day I purchased the car. Very satisfied with all associates that participated in selling me my new car.
Excellent customer service. Very efficient in selling and...
Excellent customer service. Very efficient in selling and getting all paperwork completed the day I purchased the car. Very satisfied with all associates that participated in selling me my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our sales representative Walter was fantastic. He was...
Our sales representative Walter was fantastic. He was patient and kind, and never pushy. White Allen was clean and had a large selection of used and new cars. We were highly satisfied with our experience.
Our sales representative Walter was fantastic. He was...
Our sales representative Walter was fantastic. He was patient and kind, and never pushy. White Allen was clean and had a large selection of used and new cars. We were highly satisfied with our experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New ride
Thank you for all your help. You made the buying progress easy.
New ride
Thank you for all your help. You made the buying progress easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
