Reviews
Write a reviewShirley
Sought out service manager for guidance on winter tires, ordered tires and tires were installed next day! Was encouraged to bring in vehicle on Saturday instead of waiting until Monday.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Ryan Abbott, eMarketing Director
Great service
Everyone was cheerful when I arrived. The staff was right on time with my appointment and my car was inspected in a timely manner. The entire process took roughly 20 minutes. I would recommend Fox Honda to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Alexis! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Ryan Abbott, eMarketing Director
recall rear view camera soft ware
found a dirty engine filter so I was able to replace that at the same time as fixing the recall
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Ryan Abbott, eMarketing Director
Bob piorun
They were responsive to my problem and suggested other needed repairs or additions prices seem high compared to other places
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Alita. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Ryan Abbott, eMarketing Director
Excellent service, wonderful people.
Andy, the service manager, oversaw the process from beginning to end and was helpful and efficient. Tami, the service rep was helpful and friendly and kept me apprised of each step in the repair. Tami is amazing. Annie was very upbeat in the process of securing a rental car, the cost of which was covered by the extended warranty. I drive and hour each way in order to have my CRV serviced by Fox because they do such a great job. THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Honda, we value our customers and we look forward to seeing you on your next visit. Ryan Abbott, eMarketing Director
Great service
I really like the text message when done and ability to communicate via text, quick service, not trying to sell things.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Ryan Abbott, eMarketing Director
Great service
Friendly and efficient staff. This Fox Honda is does great work. The service staff is very. friendly and efficient. I have recommended them several times
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Ryan Abbott, eMarketing Director
Great purchase experience
Shawn and Ryan were extremely helpful. Shawn listened to what I was looking for and found exactly that. He didn't try to push an alternative vehicle as an option. He answered all my questions and presented the information clearly. I appreciated his patience and taking his time with the decision process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jamie, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Ryan Abbott, eMarketing Director
Great dealership and even better service!
Joanne my service person kept me informed and was very helpful during the repair. I would recommend Fox Honda to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Ryan Abbott, eMarketing Director
Great service
This is the 2nd vehicle I have leased from Fox Honda so it went very smoothly especially during this Covid pandemic
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Ryan Abbott, eMarketing Director