Sandy Sansing Mazda Hours
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The best thing to ever happen to the Service Department at Sandy Sansing Mazda is the arrival Tracey Hodges. She is totally awesome at her job. Do not... ever let her leave!
We truly appreciate your feedback regarding Tracy and your service experiences! We think she is pretty great too :)
We came in to test drive a few models to narrow down choices. Teresa met us with a friendly face and wasn't pushy for a sale, she took the time to get... us every model we wanted to drive. Once we found what we liked she gave us some information and got James involved and he was very helpful. He did a lot of work and they both kept us in the loop with everything. Totally awesome!
Thank you for this review. We are happy to hear that Teresa was able to help you find just the vehicle you were looking for. On behalf of Teresa and J...ames we truly appreciate your business.
I recently purchsed a car from Sandy Sansing Mazda and just had my 1st oil change, which is free by the way, and was in and out in no time. The buying... process went smoth also and was done in no time. Told them what I wanted and they got me what I wanted and needed.
Teresa made the car buying experience by far easy, and fun and Mazda has been nothing but amazing 100% during the purchase. James was also great and went... above and beyond to get us the best deal I'v ever had buying a car. Thank you Mazda!!!
On behalf of Teresa and James, it was our pleasure to assist. Thank you for your business!
I had purchased a vehicle here almost 3 years ago, and hit the 100k mile mark so I contacted Sansing Mazda via email to see about purchasing something... newer. A woman named Asia who was extremely nice and personable had contacted me, and she connected me with Demarcus Horne. I hit the jackpot with him - this was absolutely the best sales experience that I have ever had. I am in the car business, so I know all of the ins and outs, and I can honestly say that I was blown away by this mans integrity. I had a budget set, and let him know exactly where I was at and also requested that my credit not be pulled numerous times. I had also requested that whatever I bought, I wanted full extended warranty and GAP, and I needed the EXACT monthly payment so there were no surprises in finance when the deal was being finalized. Please understand that my deal was not the easiest due to negative equity, but when they say "Sandy Sansing Can," they MEAN IT. Demarcus listened to and went above and beyond to give me everything I had asked for. From there, Chris Hall, Demarcus' manager worked his magic, and made the deal happen. Chris really worked hard to get my deal done that same day, and I am very appreciative for the effort he put in. We landed on a 2017 Toyota Prius with only 15k miles, and completely loaded out. At this point I couldn't be happier, and was on my way into Tres, the finance managers office. Tres did an outstanding job going through all of the extended warranty policies with me, and he was even able to get me the BEST Platinum package available - all with staying within my budget! Tres had a great personality and really made me feel comfortable through the dreaded "signing of the paperwork" process. Overall, this was definitely a 5 star experience. Thank you again, Demarcus for the great work and exceptional service. I will be contacting you when it's time for the next one!
James, thank you so much for sharing these details regarding your recent car buying experience with DeMarcus. It was truly our pleasure to assist you ...and to get you behind the wheel of the perfect ride well within your budget. We look forward to working with you again. All the best.
My husband and I shopped at several dealerships before ending up here. Kaleb was attentive and worked hard to find me what I wanted. He was helpful in... negotiations and treated us with respect. I defiantly recommend working with Kaleb when you shop at Sandy Sansing Mazda. Tres in finance was helpful in explaining our options. He was friendly and understanding. They definitely care about their customers!
It was certainly our pleasure to assist you during your recent car buying experience. On behalf of Kaleb and Tres, we hope you are loving your new rid...e.
Kaleb our sales person was good at working with us. Joel the account manager who assisted us was very helpful and explained the information with care.... Thank you.
Thank you for taking the time to leave us a review. We strive for 100% satisfaction. If there was something we could have done to make your experienc...e better, please let us know. Thank you for your business!
The whole experience was amazing 😍. Kayla thanks again and again for your help and opening my eyes to the Mazda CX-9. I would have never even thought... of a Mazda while doing my SUV shopping. Everyone that was in office was welcoming, and fun to deal with. I give the staff two thumbs up, and if you can visit Kayla whenever you are in the car shopping need/want. You will not be disappointed 😉.
Latoya, we are happy to hear that you are loving your new CX-9. Please come back and see us for your service and car buying needs.
There is not a salesperson I would rather deal with. He is very caring, supportive and straight forward. I drive 30 minutes or more just to purchase from... him.
Thanks so much for the feedback regarding DeMarcus and your recent sales experience. We truly appreciate your business with us.
This dealership, with the exception of a couple of women who tried to help, is so poorly run that you would have to be into just wasting time to go there.... Even if you already did all the paperwork and brought them cash for a car that you were told would be ready. The fact that there were no other customers for the first hour and employees seemed to be just playing with their phones. The salesman that was waiting on my friend and I just up and left and took a woman for a test drive while we were still waiting the second hour for the car that was supposed to be detailed. The salesman never told us that he was leaving....we just saw him leave. He had not returned yet when we got the car keys to the "detailed " car ....which had gum stuck in the drink holder and what looked like dog hair all over under the hatch in the back. A young lady that works there took it back to the cleaning area and when it came back it was better but never would I ever call that a detailed car. Unfortunately this time it had a scratch on the driver side near the back. Not good employees!
We are sorry to hear of the experience you described with our detail department. This review was passed along to Management for review and to ensure s...ituations like the described do not happen again. Should you have further concerns that need to be addressed we invite you back to the dealership for discussion. Thank you.