Sandy Sansing Mazda

I brought my car in fora routine service AND to have somsone look at my GPS, which sometimes takes 10 minutes to come up and will also go back in spin mode while driving. That was part of the planned work and was asked to come in 2 hours earller than originally scheduled. NOTHING was done there and no explanation was given. Your service person told me when I checked in that it needed a new chip. I handed him the chip I had purchased. When I paid I asked where the old chip was, he told me in the cup holder, so I assumed that that work had been done. It looks like I have to find a You Tube video and see if I can do that myself! Hence my overly gracious 2 star rating.

As always, friendly staff greeted me promptly and were efficient. I ate my breakfast in the comfortable waiting room as they serviced my car. Love the video the mechanic makes and texts to me.

Great service! Tech went above and beyond. Wait time was minimal. I'll be back.

It was a great experience, The people there are very knowledgeable and very nice. I highly recommend them to anybody who needs a new used vehicle.

I dropped our CX-5 off for maintenance without an appt. They got to the car very fast and had excellent communication during the process. Service did an awesome job. All employees we interacted with were very nice and accommodating. Thank you Sandy Sansing Mazda Service Department!!!

Happy with our experience. Matt Holden, our salesman was great. He was knowledgeable and personable. He was not aggressive with the sale,and really worked with us and our needs. Overall experience was great.

Great Service. Technician specialist videos are informative and detailed. The wait time is not bad.

I always get excellent customer service from the service team. Friendly and helpful people who can provide me with the service I need.

I use ChatGPT to narrow down my car preferences. Chat helped me figure out the best financing for me in which of the dealer incentives would work best for me. When I got to the dealership, I was meant by Alex. He had my car ready we went for a ride we came back and he and Wade started working to get me in the car. Throughout the entire process, they were excellent & respectful communicators, considerate hosts, and proficient at getting the financing that I needed at the rate it needed to be. I've had zero buyers remorse. I know I got a great vehicle sold to me by upstanding Sandy Sansing employees. Thanks Alex and Wade.

Great buying experience. Got exactly what I wanted without the hassle. Thank you Kimberly for the exceptional service.