Sandy Sansing Mazda

Very happy with the service at Sandy Sansing Mazda in Pensacola! Tyler was terrific, kept me updated with the status of what the technician found and the status of the repair of the car's water pump. My car's been driving great, just like when it was new and it's a 10 year old Mazda CX5!

I am thoroughly pleased with my recent “first” service on my new Mazda. Staff was very friendly and professional. I appreciate the video provided by the service staff showing me what they had checked and informing me in detail that each area was in good condition. This is my second Mazda from Sandy Sansing Mazda, and I have always been very satisfied with their staff and with their care of my cars!

Nick was great to work with. The entire process was smooth and they helped us get a vehicle for the price we wanted.

This is the second time I’ve had my car serviced and not received service that I was charged for and was told had been done. VERY unprofessional and illegal!!

Great experience with everyone, from sales to services. We hope to work with Sandy Sansing Mazda for years to come.

I had my first oil change and was running 15 minutes late due to traffic. I called and asked if I should reschedule. The customer service person was so kind and understanding, told me to come anyway and I would still get service. When I arrived everything was quick, easy, super clean and very professional.

I purchased a new car from Sandy Sansing Mazda 7 years ago and couldn't be more pleased. Excellent customer service and car maintenance services. I've been amazed by the lack of unexpected expenses.

FL - It had been 8 years since i had been to any car dealership since I purchased my Tacoma new. I loved my Tacoma but felt that I was ready for a change and wanted more comfort. From the time I pulled into the parking lot it felt different than what I expected. I wasn’t swarmed by sales personnel who were just looking to make a sale so they could get their commission and make sales person of the month. Just as I approached the entrance a very nice sales person walked up, welcomed me to SandySansing . Her name is Kimberly Caylor and I mention by name because she exceeded making my car buying experience. We sat at her desk and she politely asked how she could help. I told her what I was looking for and why, I had a trade-in and I wanted to find a good used vehicle with a good engine and transmission. I explained the price range I wanted to pay. Kimberly really listened to what I wanted and not performing a high pressure sale to push me beyond my comfort. Kimberly showed me on her computer screen several options that met my criteria of a vehicle and exactly in my price range I desired. Kimberly said that she was more interested in me finding a vehicle that I would be truly happy with that is safe and no regrets. I was very impressed with the inventory of 1000 vehicles that SandySansing had between 14 dealerships. Almost every car maker under one dealer . I couldn’t believe the prices . All were below Market prices (not above) . Kimberly asked which vehicle would I like to test drive first. My choice, no high pressure sales pitch. No sales manager coming over to intervene and direct me to a vehicle they wanted to sell. I picked the vehicle that appealed to me the most. Kimberly and I test drove the vehicle. I told Kimberly that I don’t need to see another vehicle. I made the purchase. All the paperwork was done wuicly and easily. Title registration and transfer of license plates. I can honestly say that this was the best car buying experience in my 70 years. I am sold on SandySansing dealership and definitely give my highest recommendation to family, friends, or any looking to purchase a vehicle new or used. 5 stars is what I give them for price, inventory, service department, and southern hospitality.

Ken and his team did great with helping us get our new vehicle. I couldn't have asked for a better experience.

Melissa is AMAZING. She really listens to you and genuinely wants to make your experience a great one. This will be my 4th mazda! Custo.er service is always very pleasant. Always have a good experience and friendly people!!