Reviews
excellent service!
Jim Burrows, my service advisor, provides knowledge, professionalism and thorough satisfaction. The cost of repairs is competitive. I definitely will continue to have my car serviced by Hendrick Honda. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jose for sharing your experience! Our aim at Hendrick Honda is to provide exceptional customer service combined with the highest quality products at an affordable price. We look forward to assisting you on your next visit with us!
Got just what I needed
Paul York spent the day helping me find just the car I wanted. It was a much different purchasing experience than my last vehicle 11 years ago. The one frustration I had was that it took an entire day of my time.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know about your experience with us! We are continuing to work on the process per federal guidelines to make it as easy and quick as possible.
Amazing Experience!
Manny Dasilva helped me every step of the way when I bought my new 2015 Honda Civic. He made the process so easy and stress free! He still answers any questions that come up regarding my new car and all the features that I am still learning about. Manny takes great pride in what he does and I recommend him to anyone looking to buy a car! Thanks Manny!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Stephanie! We're so glad to know that Manny was such a tremendous help when purchasing your new Civic.
New car purchase
Bought a new 2015 Honda Accord Sport from Hendrick Honda and the whole process was excellent. Everything from Brad Thompson my salesperson to Dorian in finance dept was fantastic. Smooth and easy process from start to finish. Highly recommend buying your next car from HENDRICK HONDA. Great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Bob! We're so glad you had such a great experience with Brad and Dorian when purchasing your new Honda. We hope you're enjoying you're Accord!
Absolutely great service
Carlos Coyle spent the ENTIRE day with me and helped me find the perfect car. I was so impressed with his knowledge and his dedication in searching for the car that I wanted. The whole experience was great and I would definitely recommend Hendrick to anyone purchasing a car!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lyla, thank you for sharing! Carlos is a great asset to our team, and we're glad he assisted you in getting the perfect car for you!
My Shopping Experience
I had an excellent experience from the beginning to the end. The sales associate (Chip Conley) was very personable and helpful, as was all of the staff at Hendrick Honda. I came looking for a quality car, and left with the car of my choice.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a great choice you made! The 2015 Accord is the Best Buy of the Year among midsize cars, according to Kelley Blue Book. In addition to its superior value and reputation, the Accord is fun to drive and exceptionally stylish. Thank you for giving Chip and our dealership to assist you with your purchase!
Great service
Great job by Dave Thomas at Hendrick Honda for servicing my Honda Accord Very through inspection and excellent time Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Edward for sharing your recent service experience with Dave and our dealership!
NED HINDI SALESMAN
NED HINDI WAS AN EXCELLENT CHOICE OF A SALESMAN FOR ME. COURTEOUS AND KNOWLEDGABLE DID NOT PRESSURE ME TO OVERUY VERY SATISFIED'
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Louise for sharing your experience with us! We strongly believe in a hassle-free, no pressure buying experience, and we're glad Ned helped you every step of the way!
Very happy with the customer service I received
Jeff Nail was very helpful last Saturday when I brought my car in for the annual inspection. All ratings above are excellent, but for some reason my iPad did not allow me to hit all the stars for the customer service rating.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience! If possible, you could try accessing the rating system from a desktop, it may fix the issue.
20,000 mile service on my 2013 Insight
Another great service visit for my 2013 Insight. Service rep, Dennis Sanford, checked me in within seconds of my arrival. I got an email report of the work performed as well as a courtesy call from Dennis saying my car was ready approximately 90 minutes after I dropped it off. With the discount offers Honda had emailed me, the most pleasant aspect of this visit was the cost - less than $28.00. I love the online appointment scheduling that shows the times available so I can pick and choose appointments that fit my schedule. Hendrick Honda treats me as a valued customer and most importantly, does quality service at an outstanding value.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, thank you for taking the time to let us know about your experience! We're so glad to know you enjoyed the process, from scheduling your appointment online, to driving off. Check out our Weekly Coupons on our website for other great ways to save!