Hendrick Honda

Marcus was very helpful with finding me the right car for me and was able to get me a good deal.

Marcus was very helpful with finding me the right car for me and was able to get me a good deal.

Mitha was one of the very first service advisors I?ve encountered since recently moving back to Charlotte. Aside from her warm and welcoming energy, she?s a wealth of knowledge and is very professional. I was recently in on 10/9 for routine maintenance so I was troubled when I experienced car trouble following recent business travel. She assured me that the service technicians would quickly identify and resolve the issue as quickly as possible. I must say, its professional service advisors and the kind service technician?s who took the time to not only explain the problem, and the resolution but she didn?t hold back on explaining the formality surrounding the extended warranty. I was able to zoom out, listen and respond accordingly ? ?I trust you!? She called me back as discussed and what I expected to take days or weeks was resolved in less than 72 hours. I want to thank Mitha and her team of professionals who helped me along with several other customers on a daily basis. Working in a customer-facing role I am all too familiar with hearing the bad feedback very little praise if any at all. I am delighted to share my experience and for this reason alone, I shall continue to do business with Hendrix Honda for many years to come!

Mitha was one of the very first service advisors I’ve encountered since recently moving back to Charlotte. Aside from her warm and welcoming energy, she’s a wealth of knowledge and is very professional. I was recently in on 10/9 for routine maintenance so I was troubled when I experienced car trouble following recent business travel. She assured me that the service technicians would quickly identify and resolve the issue as quickly as possible. I must say, its professional service advisors and the kind service technician’s who took the time to not only explain the problem, and the resolution but she didn’t hold back on explaining the formality surrounding the extended warranty. I was able to zoom out, listen and respond accordingly — “I trust you!” She called me back as discussed and what I expected to take days or weeks was resolved in less than 72 hours. I want to thank Mitha and her team of professionals who helped me along with several other customers on a daily basis. Working in a customer-facing role I am all too familiar with hearing the bad feedback very little praise if any at all. I am delighted to share my experience and for this reason alone, I shall continue to do business with Hendrix Honda for many years to come!

Tom was amazing to work with. He was very responsive, informative, and professional. If we are ever in the market for another vehicle we would definitely want to work with Tom. Thanks

????? Great experience working with Ronnie Lopez at Hendrick Automotive! Ronnie was professional, knowledgeable, and easy to work with. He made the entire process smooth and stress-free. I truly appreciate his excellent customer service and highly recommend him!

Thank you, Ronnie Lopez, for always being so willing to assist me with my automotive needs. I truly appreciate you taking the time to guide me through the steps necessary to get my car repaired. Your knowledge, patience, and willingness to help made the entire process smooth and stress-free. Thank you again for providing such excellent customer service and making my experience a pleasant one!

Ronnie was extremely helpful, responsive, and knowledgeable throughout the entire process. He went above and beyond to ensure I was completely satisfied with my experience before leaving the dealership. His professionalism, patience, and dedication to customer service truly stood out. I greatly appreciate his assistance and would highly recommend him to anyone looking for a great car-buying experience!

Awesome experience at Hendrick Honda today. Overall experience was EXCELLENT!!! Customer service was superb and my salesman, Ronnie Lopez was exceptional from beginning to end!

Marcus was excellent and outstanding and help me with the purchase of my new Honda civic