Herb Chambers Honda of Westborough

New 866-512-6096 Dealer Website
Used 866-455-8619 Email Dealer
Service 877-280-4375

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Reviews

Average Ratings

4.6
1110 lifetime reviews. Includes reviews of Herb Chambers Honda of Westborough from DealerRater.com
  • Pleasant experience shopping at HC Honda

    All the details were explained. No issues. Overall very pleasant experience.

    Dealer Response

    Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience with our dealership. May you enjoy m...


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    All the details were explained. No issues. Overall very pleasant experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience with our dealership. May you enjoy many safe and amazing miles this summer in your Honda! Best, Tom Van Fechtmann, General Manager


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  • 'Fast and Friendly'
    March 28, 2017

    Service took place at the scheduled time, relatively quick and at the agreed upon price. Nice waiting area with refreshments and internet access. ...

    Herb Chambers Honda of Westborough

    Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jonathan Goldberg, ...


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    Service took place at the scheduled time, relatively quick and at the agreed upon price. Nice waiting area with refreshments and internet access. While waiting, I was able to check out some new Honda models without being pressured to buy. Car was vacumed and washed when it was returned.

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Honda of Westborough

    Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jonathan Goldberg, General Manager


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  • Great service. Kudos to George for his great help on key!!!
    March 27, 2017

    George helped on my service, and was very responsible for giving me the updates, and tremendously helped me on locating my key when I picked up th...

    Herb Chambers Honda of Westborough

    Thank you, Rui! A 5-Star experience is what we aim for each and every time and George is truly a testament to that. I'll be sure to pass on your k...


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    George helped on my service, and was very responsible for giving me the updates, and tremendously helped me on locating my key when I picked up the car. He got 5 stars on the service! Thank you so much George! Rui Zhan

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Honda of Westborough

    Thank you, Rui! A 5-Star experience is what we aim for each and every time and George is truly a testament to that. I'll be sure to pass on your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Jonathan Goldberg, General Manager


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  • New 2017 Honda CR-V

    This was out 5th or 6th purchase at Herb Chambers Honda in Westborough, MA. Herb Chambers knows how to treat its employees and customers with fair...


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    This was out 5th or 6th purchase at Herb Chambers Honda in Westborough, MA. Herb Chambers knows how to treat its employees and customers with fairness and with class. Unlike some other local dealerships, which try other techniques which are not appropriate, Herb Chambers is up front with pricing for both new sales and trades. The dealership is comfortable, clean, and is soon getting a newer refreshed look, although it really does not need it. We like servicing our cars there because it is fast, friendly, and convenient, with great hours of operation and convenient perks inside as you wait. There is also a great shuttle service for local areas. All in all, on a scale of 1-10, I give Herb Chambers Honda in Westborough a 10-plus.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • On time
    March 24, 2017

    This dealership is consistently friendly, user friendly, on time, and charges no more than agreed upon. There is coffee, tea and baked goods even ...

    Herb Chambers Honda of Westborough

    Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Thanks again, we appreciate your business!...


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    This dealership is consistently friendly, user friendly, on time, and charges no more than agreed upon. There is coffee, tea and baked goods even in the afternoon. My car is washed after each service.

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Honda of Westborough

    Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Thanks again, we appreciate your business! Best, Jonathan Goldberg, General Manager


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  • excellent service appointment for my 2014 CRV
    March 24, 2017

    I was completely satisfied in every way this service appointment. My service advisor, Randy Robinson was excellent. He helped me right at the begi...

    Herb Chambers Honda of Westborough

    Thank you, John! We realize you have several choices when servicing your Honda and we thank you for choosing Herb Chambers Honda. We pride ourselv...


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    I was completely satisfied in every way this service appointment. My service advisor, Randy Robinson was excellent. He helped me right at the beginning with using some coupons zi had for service discounts. He briefed on the services being provided and approx time frame for wait.. He conyinued to update me as to what was being done to my vehicle and what else should be done at this service and the time frame for completion. The waiting area was very relaxing, had coffee, applees, news papers large TV, etc-- all very good. Got to chat with others that were there and actually made a few new Honda friends. My CRV came back washed and vacuumed and my service advisor, Randy briefed once again and walked to the service payment area. This also was easy and smooth process. All in all I had EXCELLENT service from every aspect of my service appointment. I strongly feel that Herb Chambers dealerships are the best all around . They continue to please me from the sale to service to the trade in. Thanks, John

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Honda of Westborough

    Thank you, John! We realize you have several choices when servicing your Honda and we thank you for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Randy was able to deliver. We thank you for your business and look forward to serving you in the future. Best, Jonathan Goldberg, General Manager


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  • overall check up and oil change and filter changes
    March 24, 2017

    I had a wonderful experience your employees were very polite and no waiting when I drove up. Jim explained everything to me and why we needed to ...

    Herb Chambers Honda of Westborough

    Thank you for your glowing review, Tammy! We strive to offer all of our guests¿¿¿ exceptional service. Employees like Jim make that possible! If w...


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    I had a wonderful experience your employees were very polite and no waiting when I drove up. Jim explained everything to me and why we needed to do this service. Service didn't take long and checking out everyone at the service desk was so helpful.

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Honda of Westborough

    Thank you for your glowing review, Tammy! We strive to offer all of our guests¿¿¿ exceptional service. Employees like Jim make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jonathan Goldberg, General Manager


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  • Great Sales Help
    March 23, 2017

    We had a great experience at Honda for both myself upgrading a vehicle and also with my purchase for my son's first car. Our salesman Sean, was pa...

    Herb Chambers Honda of Westborough

    Thank you for sharing your feedback! We're delighted to hear that you and your son had such an enjoyable experience. We're proud of the great serv...


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    We had a great experience at Honda for both myself upgrading a vehicle and also with my purchase for my son's first car. Our salesman Sean, was patient, helpful and not pushy. As a woman, I'm not a fan of going to dealerships due to the pressure put on me, but that wasn't the case at all. We had a great experience, took a few test drives, had a few hotdogs, was offered drinks, and five hours later had closed on two deals for both my son and myself. Would definitely return and would recommend seeing Sean.

    Does recommend this dealer
    Herb Chambers Honda of Westborough

    Thank you for sharing your feedback! We're delighted to hear that you and your son had such an enjoyable experience. We're proud of the great service that Sean provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new Hondas, we appreciate your business! Best, Jonathan Goldberg, General Manager


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  • Service
    March 22, 2017

    Everything was explained to me in detail. Everyone was very polite. Wait time was less than estimated. Driver took me home and picked me up? A ver...


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    Everything was explained to me in detail. Everyone was very polite. Wait time was less than estimated. Driver took me home and picked me up? A very convenient service.

    Does recommend this dealer
    Came in for service or repair

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  • very satisfied
    March 20, 2017

    I went in for a routine 30,000 mile servicing. I made an appointment, they were right on time. They explained what they were going to do and sai...

    Herb Chambers Honda of Westborough

    Thank you for taking the time to share your experience with us online and post this wonderful review. I'm so happy that our service team was able ...


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    I went in for a routine 30,000 mile servicing. I made an appointment, they were right on time. They explained what they were going to do and said it would take an hour. They came out to tell me that an oil sensor something was leaking and they had the part to fix it and it was covered under warranty. This took an extra half hour, but at least the problem was solved immediately.

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Honda of Westborough

    Thank you for taking the time to share your experience with us online and post this wonderful review. I'm so happy that our service team was able to provide you with a positive experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Jonathan Goldberg, General Manager


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