Herb Chambers Honda of Westborough

4.8
(2,592 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
(774) 760-0500 (774) 760-0500

Reviews

4.8
(2,592 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

4.8

Doing business with Herb Chambers Honda of Westborough...

Doing business with Herb Chambers Honda of Westborough for 13 years. Always satisfied. Service excellent.

Dealer response

We can't thank you enough for your review, Ann! Thank you for being such a loyal customer! -Herb Chambers Honda of Westborough

4.8

Very professional, good communication, the process was...

Very professional, good communication, the process was easy, the car turn over was very thorough. Would recommend family and friends to go there. Nice dealership.

Dealer response

Thank you for recommending Herb Chambers Honda of Westborough, Karen! We appreciate you as a customer!

5.0

The service advisor who helped me on my car was Randy....

The service advisor who helped me on my car was Randy. Great customer service. He was very attentive to my car needs. 10/10 would recommend.

Dealer response

We're so happy Randy could take great care of you! Thanks for choosing Herb Chambers Honda of Westborough!

4.5

Always friendly the best customer service hands down....

Always friendly the best customer service hands down. Fast service Just a little bit pricey but everything else is excellent. Wouldn't go elsewhere for my car service

Dealer response

Hi Katiana, thank you for your business at Herb Chambers Honda of Westborough! We appreciate your support!

5.0

Very helpful and honest workers. They will go out of...

Very helpful and honest workers. They will go out of their way to make sure you are 100% satisfied with their service. I only go there to get services done on my car.

Dealer response

Thank you, Junior! It means a lot that you are so happy with your care here at Herb Chambers Honda of Westborough, and we look forward to providing many more five-star experiences in the future!

4.8

I received excellent service today from Kevin Francis. He...

I received excellent service today from Kevin Francis. He provided a good description of what service was needed and was a friendly host. It’s service like this that brings me back!

Dealer response

Thank you for trusting Kevin at Herb Chambers Honda of Westborough, Russell! We appreciate your 5-star review! See you next time!

4.8

Randy R. + Service Center Team here are best in class....

Randy R. + Service Center Team here are best in class. For 12 years they have kept my 2 Honda vechicles on the road. Excellent diagnostics, clear explanations on why and how repairs are done, and their maintenance records are easy to read with lots of useful details. This place is super busy all the time, so I plan ahead and use their night dropoff service which saves a ton of time. The remodeled drive-thru garage is spotless, comfortable and convenient.

Dealer response

We can't thank you for your 12 years of service, Charles! Randy and our team appreciate your business and kind words! We look forward to seeing you next time! -Herb Chambers Honda of Westborough

4.8

Dear James,Thank you for taking time off your busy...

Dear James, Thank you for taking time off your busy schedule to address my issue personally. I am particularly impressed by your expertise in dealing with this matter. Thank you for understanding my needs and facilitating the same promptly. I am glad I accepted your offer for the new car and am overwhelmed by your kind gesture. I would highly recommend Herbs Chambers for the sheer professionalism in which you resolved my problem.

Consumer response

Thank you for all the assistance.

Dealer response

You are most welcome! We're glad we could help take care of this issue for you, and we appreciate you giving us the chance to provide a good experience for you! We look forward to seeing you again at Herb Chambers Honda of Westborough! Thank you!

5.0

My advisor Randy was great. Very helpful and friendly he...

My advisor Randy was great. Very helpful and friendly he explained to me what was being done to my car and how much it would cost. My car was ready when promised at the estimated cost. Also washed as part of my service. My appointment was painless and I would recommend Herb Chamber Honda. They have a great service department!

Dealer response

Your confidence in us makes our day! Thank you so much for the great shoutout to Randy and our team! We'll see you at your next appointment! - Herb Chambers Honda of Westborough

4.8

We used David Yang as our sales He is very professional...

We used David Yang as our sales He is very professional to his customers! David is the best sales person I’ve ever had! He truly is an outstanding

Dealer response

Thank you for trusting David as your salesman! We appreciate your confidence and look forward to working with you again! See you next time at Herb Chambers Honda of Westborough!