Herb Chambers Honda of Westborough

4.8
(2,621 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
(774) 760-0500 (774) 760-0500

Reviews

4.8
(2,621 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Herb Chambers Honda of Westborough from DealerRater.

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5.0

Always so helpful and professional.Thank you Matt G. For...

Always so helpful and professional. Thank you Matt G. For always making my life easy. Service here is always informative and courteous. I highly rate this service dept. all the way around as far as diagnosis, efficiency and cost. I’ll never go to another Honda service dept. Thanks Matt!!!

Dealer response

Thank you for the fantastic feedback - we can't wait to share it with Matt and the rest of the team! We appreciate you being a Herb Chambers Honda of Westborough customer and look forward to seeing you at your next visit!

5.0

Fast. Courteous. Clean facility. (I am adding some...

Fast. Courteous. Clean facility. (I am adding some useless text to reach the 15-word minimum)

Dealer response

Thank you for your great rating and honest review! - Herb Chambers Honda of Westborough

5.0

Pretty good service. I have been going for years to HC....

Pretty good service. I have been going for years to HC. My minivan has about 175k

Dealer response

Thank you for your visit! We look forward to seeing you next time at Herb Chambers Honda of Westborough!

5.0

Prompt courteous service. On time good value. Clean...

Prompt courteous service. On time good value. Clean dealership and car was immaculate when delivered.

Dealer response

Thank you for the great feedback and five-star rating! We're glad the Herb Chambers Honda of Westborough team has helped you feel comfortable leaving your vehicle in our care!

5.0

Everyone in the service department and check out was very...

Everyone in the service department and check out was very friendly and helpful. They took care of all of my concerns and made sure that all my questions were answered.

Dealer response

Thank you for leaving Herb Chambers Honda of Westborough your awesome review, Caitlin! We're so happy our service team made this a five-star visit!

5.0

Very professional and polite , on time, did good job, let...

Very professional and polite , on time, did good job, let me in even I was late. very happy about the service, definitely will recommend to others.

Dealer response

Thank you for the kind feedback! We appreciate you recommending the Herb Chambers Honda of Westborough team to others and hope you'll be visiting us again in the future!

5.0

Handled my emergency transmission issue with...

Handled my emergency transmission issue with professionalism and communication every step of the way. I was able to drop my car off early and they had it done for me early too!

Dealer response

This is what we like to hear! We're so happy that our team delivered professionalism during your recent transmission appointment! We look forward to seeing you next time at Herb Chambers Honda of Westborough!

5.0

Excellent experience. Norm, my salesman, was very...

Excellent experience. Norm, my salesman, was very pleasant and knowledgeable. I knew what I was interested in before I got there and he answered all my questions. When I picked up my car he was extremely helpful in explaining all the electronics to me and told me to call his cell phone anytime I had a question.

Dealer response

Reading this review is one of the best parts of what we do! Thank you so much for coming to work with Norm on your new purchase! We hope you come to visit the Herb Chambers Honda of Westborough team again!

5.0

We called and didn't have the car in stockdue to the...

We called and didn't have the car in stockdue to the shortage, but the staff was very friendly and the process of leasing the car was easy and fast. We usually buy toyota but wanted to give Honda a try and the experience has been great so far. I would definitely use this dealer again for my car needs.

Dealer response

Thank you for visiting us here at Herb Chambers Honda of Westborough! We're so happy to hear that our team made the experience a great one for you and we look forward to working with you again in the future. In the meantime, please don't hesitate to reach out if there's anything else we can assist you with!

4.8

Avein was outstanding and Jim the sales manager could not...

Avein was outstanding and Jim the sales manager could not have been more welcoming and cordial. Your team in Westboro knows how to treat customers! Buying a car is not something most of us do very often, and it makes it a very positive experience when the people selling the car remember that the customer is the reason they are employed. I give a 10 out of 10 to your whole team at Westboro honda!

Dealer response

Thank you for trusting Avein and Jim with your purchase, Peter! We look forward to passing along your kind words to our team! See you at your first service appointment! -Herb Chambers Honda of Westborough