Herb Chambers Honda of Westborough

4.8
(2,621 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
(774) 760-0500 (774) 760-0500

Reviews

4.8
(2,621 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Herb Chambers Honda of Westborough from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

I stopped in without an appointment for my first oul...

I stopped in without an appointment for my first oul change for my 2021 passport elite and as always matt and his team welcomed me with open arms and couldn't be nicer. Thank you

Dealer response

We're happy our team could get your Passport in for maintenance, Jeff! We'll let Matt and the Herb Chambers Honda of Westborough team know they've earned five stars! SEe you at your next appointment!

5.0

Great customer service. Jody L was very informative on...

Great customer service. Jody L was very informative on what had been done and what needed attention on my daughters car. He also assured us that the part that had been replaced for the 2nd time was a better part and it should last longer.

Dealer response

Thanks for the five-star rating and kind words! This review means more to Jody and our team than you know! We'll see you again at Herb Chambers Honda of Westborough!

5.0

In all our years of purchasing vehicles this has been...

In all our years of purchasing vehicles this has been the BEST from start to finish .Our sales rep David Yang kept us informed of entire process .Once the vehicle arrived he took the time to review everything never rushing or making us feel overwhelmed .It was during this heatwave and he even kept us hydrated .Never had to ask but fresh bottled water always appeared .We cannot say enough positive things about him .The organization is lucky to have him. We would also like to acknowledge everyone who made this experience so great from the managers down to the employees behind the scenes . Thank You So Much Bob and Bernice PS Dave deserves 15-50 stars

Dealer response

We're so happy David helped you have a five-star purchase at Herb Chambers Honda of Westborough! Thank you so much for the wonderful feedback and rating! We're happy we made it an enjoyable process!

5.0

This is the first time I bring my car here for service...

This is the first time I bring my car here for service and I love this place, Great service very friendly people work there happy customer here💯💯

Dealer response

Thank you for visiting us here at Herb Chambers Honda of Westborough, Erick! We appreciate your kind words about our team and look forward to seeing you again next time!

5.0

Was a. Nice place to buy a car. I would recommend people...

Was a. Nice place to buy a car. I would recommend people to go there. I happy with services. And i am happy with my new car thank you

Dealer response

It was our pleasure to serve you! We appreciate you recommending the Herb Chambers Honda of Westborough team to others and hope we have the opportunity to work with you again in the future. In the meantime, take care and enjoy your new vehicle!

4.4

Very thorough and fair service. Randy our service rep is...

Very thorough and fair service. Randy our service rep is very personable and informative. Followed up on everything. Solid experience. I will certainly be back.

Dealer response

We're so happy to hear this! Thank you for coming to visit us here at Herb Chambers Honda of Westborough. We look forward to seeing you again next time!

4.6

Customer service was excellent. Servicing was good. This...

Customer service was excellent. Servicing was good. This was for maintenance work on honda odyssey with check light on.

Dealer response

Thank you for choosing Herb Chambers Honda of Westborough! It was our pleasure to assist you during your service appointment! See you next time!

5.0

Repair was done in timeframe promised, staff is polite...

Repair was done in timeframe promised, staff is polite and efficient. Waiting area is neat and clean. I was please to find tables and chairs in the sitting area we spaced 6 feet apart.

Dealer response

All of us at Herb Chambers Honda of Westborough are happy to see this wonderful feedback! Thank you!

5.0

Here I am again, I'm at Herb Chambers Honda in...

Here I am again, I'm at Herb Chambers Honda in Westborough. Here for routine checkup. As usual everything is good. I was here for only 1 hour. Just enough time to look at new models and enjoy a cup of coffee and catch up on news. Randy met me as soon as I walked through the door. We did a checkout of anything I was concerned about. He was helpful, efficient, and kept me updated with progress. I enjoyed the redecorating, very clean. I give everyone a high 5.

Dealer response

We're happy to hear we could earn your business and five-star rating again! Thank you for the wonderful review and continued confidence in the Herb Chambers Honda of Westborough team!

4.8

Doing business with Herb Chambers Honda of Westborough...

Doing business with Herb Chambers Honda of Westborough for 13 years. Always satisfied. Service excellent.

Dealer response

We can't thank you enough for your review, Ann! Thank you for being such a loyal customer! -Herb Chambers Honda of Westborough