Honda of Serramonte

Great experience all around... Dealt with dealership in person and online... Compared prices all over and got the best deal at Serramonte.

I am very satisfied and happy on the car that I bought. The agent who took care of me was Marcelo Pereira. He was very nice, patient and knowledgeable of what he was selling.

After I reached my home after leaving your dealership after my service was completed. I was about to wash & wax my vehicle and I discovered three scratches on my roof that were equidistant from each other & remembered the my car had a red plastic number device on my roof. The scratches prove the person who took the plastic number device off my vehicle did not pull it straight up to remove it, but pulled it towards themselves scratching my roof in the process. The plastic # device must have magnet to cause the scratches. I do not blame the dealership for this mistake, I blame the person who was not paying attention to detail when taking it off. I do not know what type of compensation you may provide, but I'm not letting anyone put one of those plastic number devices on my car again. Eric was my Service Rep & he did a great job. I forgot to call him after discovering the scratches on my roof.