Honda of Serramonte

The sales person at the dealer was more than willing to go the extra mile, to make we were not only happy but confident we purchase the right car.

From the sales Giann and the closing Finance Manager Melesete went very smoothly. Honest, courteous is an understatement. Keep it up

I want to recommend all buyers to see Abbas Shirazi. He is very helpful and knowledgeable sales person, friendly and kind.

Got a great price on what seems to be a great vehicle so far. Also very happy with the customer service I received. Thomas was very friendly and helpful as the salesperson who assisted me. Yang, the finance officer who helped me, provided exceptional service. He put in a lot of care and time into finding the best loan offer available for me--which, since I purchased an older vehicle, is not as easy tasks at the moment! He even went the extra mile to give me tailored advice on how to optimally utilize the loan to build my credit (which he had earlier heard me mention was a a goal of mine). Would absolutely recommend.

Honda Serramonte was very welcoming and friendly. They helped us pick just the right car!

Horrible customer service. I came to look at a used van listed on the website on Monday- it was not available as it was being "detailed". I received 3 emails and 9 phone calls giving me updates on when the van would be ready from Monday - Saturday. They finally call me on Saturday at 4p. I call back at 6:30p and the vehicle is out on a test drive. I spoke to Edmund and Jimmy (who's supposed to be a manager) and both of them raised their voice and said it's an open market and they do not hold cars. So, they string me a long for a week and call me 9 times and send 3 emails but they can't wait a couple hours for me get to see the vehicle? What kind of customer service is that?

Friendly staff, easy buying experience. Have dealt with this dealership on multiple occasions and I don’t have a negative thing to say about it.

Excelente servicio. La persona q nos ayudo fue maravillosa realmente estamos agradecidos con Luis Díaz quien nos ayudo en todo para poder agarar nuestro carro de los sueños súper recomen dado.

I needed a new car. I met Luis Diaz and he was wonderful and very helpful. The Accord Hybrid is just what I was looking for and Luis made the whole experience easy.

Professional, covered all the finance options very nice show room great from start to finish