Reviews
Traded my truck in.Catherine McMillian made it easy.Thank You Cat for all your help
Traded my truck in.Catherine McMillian made it easy.Thank You Cat for all your help
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I contacted the dealership three times about a car they had for sale. Received ONE call back but never received a follow up with the price and details of the car. I bought from them 19 years ago and back then they were very service minded. Things have changed.
I contacted the dealership three times about a car they had for sale. Received ONE call back but never received a follow up with the price and details of the car. I bought from them 19 years ago and back then they were very service minded. Things have changed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
your help was wonderful for me and my daughter we appreciate all you did to help her get her new new trailblazer
your help was wonderful for me and my daughter we appreciate all you did to help her get her new new trailblazer
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words! It was an absolute pleasure helping you and your daughter find her new Chevy Trailblazer. We are thrilled we could make the process smooth for both of you. Enjoy the new ride, and please reach out if you ever need anything else!
I purchased a used 2016 Toyota Corolla LE from Sandy Sansing Chevrolet on December 16, 2025, for about $9,000 out the door. What seemed like a great deal at first quickly turned into an incredibly frustrating and expensive experience. The vehicle was sold as-is, which I understood. However, it was presented as road-safe, had supposedly passed their inspection, and no major mechanical problems were disclosed. I even had an independent pre-purchase inspection done, and that inspection did not identify any transmission issues. Within a day of buying the car, it started having serious problems shifting into and out of gear. Less than a week after the purchase, a mechanic diagnosed it with internal transmission failure that required a full replacement. I had just spent around $9,000 on the car, and suddenly I was facing more than $4,000 for a new transmission. What really changed my opinion of Sandy Sansing was the way they handled the situation afterward. I called multiple times, left messages for management, and got little to no response. I eventually had to go to the dealership in person just to get someone to actually address the issue. Their solution was basically to offer to replace the transmission themselves at a slightly discounted price. In other words, after the car they had just sold me suffered a major failure within days, I was still expected to give them thousands of dollars more to fix it. I ultimately paid over $4,000 out of pocket to have the transmission replaced somewhere else. As a college student, that was a huge unexpected expense. I also missed work dealing with a vehicle I had owned for less than a week. I fully understand what AS-IS means, and I understand that used cars can have problems. What I do not understand is selling someone a vehicle that suffers a major transmission failure almost immediately, then showing so little concern or willingness to help when they return with a documented diagnosis. I deeply regret buying this vehicle from Sandy Sansing Chevrolet. Based on my experience, I would never purchase another vehicle from this dealership, and I would not recommend them to anyone shopping for a used car.
I purchased a used 2016 Toyota Corolla LE from Sandy Sansing Chevrolet on December 16, 2025, for about $9,000 out the door. What seemed like a great deal at first quickly turned into an incredibly frustrating and expensive experience. The vehicle was sold as-is, which I understood. However, it was presented as road-safe, had supposedly passed their inspection, and no major mechanical problems were disclosed. I even had an independent pre-purchase inspection done, and that inspection did not identify any transmission issues. Within a day of buying the car, it started having serious problems shifting into and out of gear. Less than a week after the purchase, a mechanic diagnosed it with internal transmission failure that required a full replacement. I had just spent around $9,000 on the car, and suddenly I was facing more than $4,000 for a new transmission. What really changed my opinion of Sandy Sansing was the way they handled the situation afterward. I called multiple times, left messages for management, and got little to no response. I eventually had to go to the dealership in person just to get someone to actually address the issue. Their solution was basically to offer to replace the transmission themselves at a slightly discounted price. In other words, after the car they had just sold me suffered a major failure within days, I was still expected to give them thousands of dollars more to fix it. I ultimately paid over $4,000 out of pocket to have the transmission replaced somewhere else. As a college student, that was a huge unexpected expense. I also missed work dealing with a vehicle I had owned for less than a week. I fully understand what AS-IS means, and I understand that used cars can have problems. What I do not understand is selling someone a vehicle that suffers a major transmission failure almost immediately, then showing so little concern or willingness to help when they return with a documented diagnosis. I deeply regret buying this vehicle from Sandy Sansing Chevrolet. Based on my experience, I would never purchase another vehicle from this dealership, and I would not recommend them to anyone shopping for a used car.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter a significant mechanical issue shortly after purchasing a used vehicle. As you acknowledged, the Corolla was sold as-is, with the applicable terms disclosed in the purchase documents and Buyer’s Guide. The vehicle also underwent the dealership’s inspection process prior to sale, and you obtained an independent inspection that did not identify a transmission concern. Unfortunately, inspections cannot predict every future mechanical failure, and a transmission can fail without warning. We appreciate your feedback and wish you all the best moving forward.
These guys sold me a defective vehicle and when I drove it off the lot and it started overheating and I took it back. Immediately.They would not take it because they said it was a used car and then that’s just the way it is that there was nothing that I could do . after taking it to a reputable mechanic I found out that they had put fluid into the engine to conceal a blown head gasket, which is unlawful by the ethical practice laws in sales of Florida I wouldn’t go near these people if I were you, they will rip you off. They are an ethical and the epitome of a sleazy car salesman.
These guys sold me a defective vehicle and when I drove it off the lot and it started overheating and I took it back. Immediately.They would not take it because they said it was a used car and then that’s just the way it is that there was nothing that I could do . after taking it to a reputable mechanic I found out that they had put fluid into the engine to conceal a blown head gasket, which is unlawful by the ethical practice laws in sales of Florida I wouldn’t go near these people if I were you, they will rip you off. They are an ethical and the epitome of a sleazy car salesman.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your concerns. We understand how frustrating it is to experience a mechanical issue shortly after purchasing a used vehicle. We do not agree with the allegation that the vehicle was intentionally altered or that a mechanical issue was knowingly concealed prior to sale. The vehicle was sold as a used vehicle under the terms outlined in the purchase documents and Buyer’s Guide. We appreciate your feedback and wish you all the best moving forward.
Daniel Nall took care of me and my family and he made sure he got us in a safe and reliable car. He was also very professional and friendly. I highly recommend going to him! He’s awesome!
Daniel Nall took care of me and my family and he made sure he got us in a safe and reliable car. He was also very professional and friendly. I highly recommend going to him! He’s awesome!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
While on vacation I purchased a new Chevy Silverado Custom and Catherine McMillian made it easier than ever. Thx Cat!
While on vacation I purchased a new Chevy Silverado Custom and Catherine McMillian made it easier than ever. Thx Cat!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about Cat! We are so glad she made a vacation purchase so easy!
I have been doing business with Sandy Sansing Chevrolet for around 30 years. have had no problems that they did not address and take of with any of my vehicles. The service and courtesy is outstanding
I have been doing business with Sandy Sansing Chevrolet for around 30 years. have had no problems that they did not address and take of with any of my vehicles. The service and courtesy is outstanding
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your incredible loyalty over the past 30 years! We’re truly grateful for your continued trust in Sandy Sansing Chevrolet. It means so much to hear that our team has consistently provided outstanding service and courtesy throughout the years. We sincerely appreciate your business and look forward to many more years of serving you!
Phenomenal customer service by entire staff at SS. Ben, in particular, was professional, yet so easy to work with. We absolutely lover our new Tahoe.
Phenomenal customer service by entire staff at SS. Ben, in particular, was professional, yet so easy to work with. We absolutely lover our new Tahoe.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were very accommodating when I was late. Kept me updated on job. Very friendly and courteous. Check out was quick and truck was waiting.
They were very accommodating when I was late. Kept me updated on job. Very friendly and courteous. Check out was quick and truck was waiting.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind review! We are glad we could help ease your day when things ran a bit late. Keeping you informed and getting you back on the road quickly is always our goal. We appreciate your business and hope to see you again!