Reviews
**Title: Over $20,000 in Repairs Less Than a Month After Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer than 1,000 miles, I obtained an inspection from a Mercedes-Benz repair facility and was faced with over $20,000 in estimated repairs. The inspection findings were extremely concerning and included severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other issues. I have a written inspection report, photographs, and repair estimates documenting the vehicle's condition. Before the sale, I was given the impression that the vehicle had been inspected and was mechanically sound. Discovering this many issues and facing more than $20,000 in repairs almost immediately after purchasing the car has been incredibly frustrating and financially stressful. I understand that the vehicle was sold AS-IS. However, I believe buyers still deserve transparency about a vehicle's condition and accurate representations during the sales process. The extent of the problems discovered so soon after purchase raises serious questions for me about the inspection process and how the vehicle was represented before I bought it. I am sharing my experience so other buyers can make informed decisions. If you are considering purchasing a used vehicle from this dealership, I strongly recommend having it independently inspected by a qualified specialist before signing anything. Do not rely solely on verbal assurances about its condition. I would like Sandy Sansing Chevrolet's management to review my documentation and make a genuine effort to address these concerns. Based on my experience, I cannot recommend this dealership without advising prospective buyers to proceed with extreme caution.
**Title: Over $20,000 in Repairs Less Than a Month After Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer than 1,000 miles, I obtained an inspection from a Mercedes-Benz repair facility and was faced with over $20,000 in estimated repairs. The inspection findings were extremely concerning and included severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other issues. I have a written inspection report, photographs, and repair estimates documenting the vehicle's condition. Before the sale, I was given the impression that the vehicle had been inspected and was mechanically sound. Discovering this many issues and facing more than $20,000 in repairs almost immediately after purchasing the car has been incredibly frustrating and financially stressful. I understand that the vehicle was sold AS-IS. However, I believe buyers still deserve transparency about a vehicle's condition and accurate representations during the sales process. The extent of the problems discovered so soon after purchase raises serious questions for me about the inspection process and how the vehicle was represented before I bought it. I am sharing my experience so other buyers can make informed decisions. If you are considering purchasing a used vehicle from this dealership, I strongly recommend having it independently inspected by a qualified specialist before signing anything. Do not rely solely on verbal assurances about its condition. I would like Sandy Sansing Chevrolet's management to review my documentation and make a genuine effort to address these concerns. Based on my experience, I cannot recommend this dealership without advising prospective buyers to proceed with extreme caution.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Wix, the dealership has reviewed your concerns regarding the 2011 Mercedes-Benz S63 AMG. The vehicle was sold to you on an AS-IS basis, which you acknowledged at the time of purchase. You drove the vehicle nearly 1,000 miles before obtaining the inspection referenced in your complaint. The dealership cannot determine what occurred during that time or whether the vehicle’s operation contributed to the conditions now being reported. The inspection and repair estimates provided after the sale do not establish that these conditions existed, or were known to the dealership, at the time of purchase. The dealership stands by the terms of the sale and will not reverse the transaction, contribute toward the requested repair costs, or provide complimentary repairs.
**Title: Over $20,000 in Repairs Less Than a Month After Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer than 1,000 miles, I obtained an inspection from a Mercedes-Benz repair facility and was faced with over $20,000 in estimated repairs. The inspection findings were extremely concerning and included severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other issues. I have a written inspection report, photographs, and repair estimates documenting the vehicle's condition. Before the sale, I was given the impression that the vehicle had been inspected and was mechanically sound. Discovering this many issues and facing more than $20,000 in repairs almost immediately after purchasing the car has been incredibly frustrating and financially stressful. I understand that the vehicle was sold AS-IS. However, I believe buyers still deserve transparency about a vehicle's condition and accurate representations during the sales process. The extent of the problems discovered so soon after purchase raises serious questions for me about the inspection process and how the vehicle was represented before I bought it. I am sharing my experience so other buyers can make informed decisions. If you are considering purchasing a used vehicle from this dealership, I strongly recommend having it independently inspected by a qualified specialist before signing anything. Do not rely solely on verbal assurances about its condition. I would like Sandy Sansing Chevrolet's management to review my documentation and make a genuine effort to address these concerns. Based on my experience, I cannot recommend this dealership without advising prospective buyers to proceed with extreme caution.
**Title: Over $20,000 in Repairs Less Than a Month After Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer than 1,000 miles, I obtained an inspection from a Mercedes-Benz repair facility and was faced with over $20,000 in estimated repairs. The inspection findings were extremely concerning and included severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other issues. I have a written inspection report, photographs, and repair estimates documenting the vehicle's condition. Before the sale, I was given the impression that the vehicle had been inspected and was mechanically sound. Discovering this many issues and facing more than $20,000 in repairs almost immediately after purchasing the car has been incredibly frustrating and financially stressful. I understand that the vehicle was sold AS-IS. However, I believe buyers still deserve transparency about a vehicle's condition and accurate representations during the sales process. The extent of the problems discovered so soon after purchase raises serious questions for me about the inspection process and how the vehicle was represented before I bought it. I am sharing my experience so other buyers can make informed decisions. If you are considering purchasing a used vehicle from this dealership, I strongly recommend having it independently inspected by a qualified specialist before signing anything. Do not rely solely on verbal assurances about its condition. I would like Sandy Sansing Chevrolet's management to review my documentation and make a genuine effort to address these concerns. Based on my experience, I cannot recommend this dealership without advising prospective buyers to proceed with extreme caution.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The service I received was exceptional. Latosha kept me updated via email almost daily. The technician did an awesome job on repairing my vehicle all in a timely manner.
The service I received was exceptional. Latosha kept me updated via email almost daily. The technician did an awesome job on repairing my vehicle all in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing Latosha and our service technician! Keeping customers informed and completing repairs efficiently are important parts of the experience we strive to provide. We're glad everything went smoothly and appreciate you taking the time to share your feedback!
This was the fastest and easiest car buying experience I have ever had, thank you!
This was the fastest and easiest car buying experience I have ever had, thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We’re thrilled to hear this was the fastest and easiest car-buying experience you’ve ever had. We appreciate your business and hope you enjoy your new vehicle!
Traded my truck in.Catherine McMillian made it easy.Thank You Cat for all your help
Traded my truck in.Catherine McMillian made it easy.Thank You Cat for all your help
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re glad Catherine made the trade-in process easy and took such great care of you. We’ll be sure to pass along your kind words to Cat! We truly appreciate your business and thank you for choosing Sandy Sansing!
I contacted the dealership three times about a car they had for sale. Received ONE call back but never received a follow up with the price and details of the car. I bought from them 19 years ago and back then they were very service minded. Things have changed.
I contacted the dealership three times about a car they had for sale. Received ONE call back but never received a follow up with the price and details of the car. I bought from them 19 years ago and back then they were very service minded. Things have changed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
your help was wonderful for me and my daughter we appreciate all you did to help her get her new new trailblazer
your help was wonderful for me and my daughter we appreciate all you did to help her get her new new trailblazer
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words! It was an absolute pleasure helping you and your daughter find her new Chevy Trailblazer. We are thrilled we could make the process smooth for both of you. Enjoy the new ride, and please reach out if you ever need anything else!
I purchased a used 2016 Toyota Corolla LE from Sandy Sansing Chevrolet on December 16, 2025, for about $9,000 out the door. What seemed like a great deal at first quickly turned into an incredibly frustrating and expensive experience. The vehicle was sold as-is, which I understood. However, it was presented as road-safe, had supposedly passed their inspection, and no major mechanical problems were disclosed. I even had an independent pre-purchase inspection done, and that inspection did not identify any transmission issues. Within a day of buying the car, it started having serious problems shifting into and out of gear. Less than a week after the purchase, a mechanic diagnosed it with internal transmission failure that required a full replacement. I had just spent around $9,000 on the car, and suddenly I was facing more than $4,000 for a new transmission. What really changed my opinion of Sandy Sansing was the way they handled the situation afterward. I called multiple times, left messages for management, and got little to no response. I eventually had to go to the dealership in person just to get someone to actually address the issue. Their solution was basically to offer to replace the transmission themselves at a slightly discounted price. In other words, after the car they had just sold me suffered a major failure within days, I was still expected to give them thousands of dollars more to fix it. I ultimately paid over $4,000 out of pocket to have the transmission replaced somewhere else. As a college student, that was a huge unexpected expense. I also missed work dealing with a vehicle I had owned for less than a week. I fully understand what AS-IS means, and I understand that used cars can have problems. What I do not understand is selling someone a vehicle that suffers a major transmission failure almost immediately, then showing so little concern or willingness to help when they return with a documented diagnosis. I deeply regret buying this vehicle from Sandy Sansing Chevrolet. Based on my experience, I would never purchase another vehicle from this dealership, and I would not recommend them to anyone shopping for a used car.
I purchased a used 2016 Toyota Corolla LE from Sandy Sansing Chevrolet on December 16, 2025, for about $9,000 out the door. What seemed like a great deal at first quickly turned into an incredibly frustrating and expensive experience. The vehicle was sold as-is, which I understood. However, it was presented as road-safe, had supposedly passed their inspection, and no major mechanical problems were disclosed. I even had an independent pre-purchase inspection done, and that inspection did not identify any transmission issues. Within a day of buying the car, it started having serious problems shifting into and out of gear. Less than a week after the purchase, a mechanic diagnosed it with internal transmission failure that required a full replacement. I had just spent around $9,000 on the car, and suddenly I was facing more than $4,000 for a new transmission. What really changed my opinion of Sandy Sansing was the way they handled the situation afterward. I called multiple times, left messages for management, and got little to no response. I eventually had to go to the dealership in person just to get someone to actually address the issue. Their solution was basically to offer to replace the transmission themselves at a slightly discounted price. In other words, after the car they had just sold me suffered a major failure within days, I was still expected to give them thousands of dollars more to fix it. I ultimately paid over $4,000 out of pocket to have the transmission replaced somewhere else. As a college student, that was a huge unexpected expense. I also missed work dealing with a vehicle I had owned for less than a week. I fully understand what AS-IS means, and I understand that used cars can have problems. What I do not understand is selling someone a vehicle that suffers a major transmission failure almost immediately, then showing so little concern or willingness to help when they return with a documented diagnosis. I deeply regret buying this vehicle from Sandy Sansing Chevrolet. Based on my experience, I would never purchase another vehicle from this dealership, and I would not recommend them to anyone shopping for a used car.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter a significant mechanical issue shortly after purchasing a used vehicle. As you acknowledged, the Corolla was sold as-is, with the applicable terms disclosed in the purchase documents and Buyer’s Guide. The vehicle also underwent the dealership’s inspection process prior to sale, and you obtained an independent inspection that did not identify a transmission concern. Unfortunately, inspections cannot predict every future mechanical failure, and a transmission can fail without warning. We appreciate your feedback and wish you all the best moving forward.
These guys sold me a defective vehicle and when I drove it off the lot and it started overheating and I took it back. Immediately.They would not take it because they said it was a used car and then that’s just the way it is that there was nothing that I could do . after taking it to a reputable mechanic I found out that they had put fluid into the engine to conceal a blown head gasket, which is unlawful by the ethical practice laws in sales of Florida I wouldn’t go near these people if I were you, they will rip you off. They are an ethical and the epitome of a sleazy car salesman.
These guys sold me a defective vehicle and when I drove it off the lot and it started overheating and I took it back. Immediately.They would not take it because they said it was a used car and then that’s just the way it is that there was nothing that I could do . after taking it to a reputable mechanic I found out that they had put fluid into the engine to conceal a blown head gasket, which is unlawful by the ethical practice laws in sales of Florida I wouldn’t go near these people if I were you, they will rip you off. They are an ethical and the epitome of a sleazy car salesman.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your concerns. We understand how frustrating it is to experience a mechanical issue shortly after purchasing a used vehicle. We do not agree with the allegation that the vehicle was intentionally altered or that a mechanical issue was knowingly concealed prior to sale. The vehicle was sold as a used vehicle under the terms outlined in the purchase documents and Buyer’s Guide. We appreciate your feedback and wish you all the best moving forward.
Daniel Nall took care of me and my family and he made sure he got us in a safe and reliable car. He was also very professional and friendly. I highly recommend going to him! He’s awesome!
Daniel Nall took care of me and my family and he made sure he got us in a safe and reliable car. He was also very professional and friendly. I highly recommend going to him! He’s awesome!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase