Reviews
One of the worst dealerships since world ford.
One of the worst dealerships since world ford. I went in with a pre-approval and told them it was the bank I wanted to use. Still 6 hard inquiries on my credit report. When I asked the reason, I was told my bank denied the loan. They denied the car most likely, I contacted my bank they said my loan was not denied. I have financed cars with this bank before. Nice try but I will be buying a car elsewhere now.
One of the worst dealerships since world ford.
One of the worst dealerships since world ford. I went in with a pre-approval and told them it was the bank I wanted to use. Still 6 hard inquiries on my credit report. When I asked the reason, I was told my bank denied the loan. They denied the car most likely, I contacted my bank they said my loan was not denied. I have financed cars with this bank before. Nice try but I will be buying a car elsewhere now.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear about your experience and understand your frustration. All credit inquiries are completed in accordance with financing requirements and the lender’s guidelines. We regret that we were unable to meet your needs and wish you the best in your vehicle search.
TJ and Rod were excellent!
TJ and Rod were excellent! TJ was patient and fought to get us the best deal possible. Rod let us use his office and helped us set up the electronics in our new car. As first time buyers we were very comfortable and would highly recommend this dealership, TJ, and Rod. I will be back when I need another car!
TJ and Rod were excellent!
TJ and Rod were excellent! TJ was patient and fought to get us the best deal possible. Rod let us use his office and helped us set up the electronics in our new car. As first time buyers we were very comfortable and would highly recommend this dealership, TJ, and Rod. I will be back when I need another car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback! We’re so glad TJ and Rod made your first buying experience comfortable and memorable. We appreciate your recommendation and look forward to helping you again when it’s time for your next car.
I bought my car on 1/7/26 my salesman was Jake.
I bought my car on 1/7/26 my salesman was Jake. Jake was patient, caring, considerate, very knowledgeable and helpful. I couldn’t have asked for a better salesman. Jake is number one in my book and I am very grateful to have had him as my salesman. I will recommend him to my family and friends. Everyone i met at Sandy Sansing was nice. Jake Keeps doing what you are doing because you are the best. The car i bought was a 2023 Mitsubishi Outlander. Thank you Jake
I bought my car on 1/7/26 my salesman was Jake.
I bought my car on 1/7/26 my salesman was Jake. Jake was patient, caring, considerate, very knowledgeable and helpful. I couldn’t have asked for a better salesman. Jake is number one in my book and I am very grateful to have had him as my salesman. I will recommend him to my family and friends. Everyone i met at Sandy Sansing was nice. Jake Keeps doing what you are doing because you are the best. The car i bought was a 2023 Mitsubishi Outlander. Thank you Jake
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience! We’re thrilled to hear that Jake took such great care of you and made your car-buying experience a positive one. His patience, knowledge, and dedication truly set him apart, and we’re lucky to have him on our team. Congratulations on your 2023 Mitsubishi Outlander! 🚗✨ We appreciate your kind words about our Sandy Sansing team and your recommendations to family and friends—it means the world to us. We’ll be sure to pass along your praise to Jake. Enjoy your new ride!
Worst car buying experience ever.
Worst car buying experience ever. Bought a car for my daughter in September. Soon after, the car had a major oil leak caused by an improperly installed harmonic balancer. The damage was latent and required a complete engine replacement. Attempted to contact the dealer, but no word from them until I called back (for probably the 50th time) in January. Mike lied about calling me back. Kelly reached out twice today. The dealership offered no real help. It's unfortunate, the poor business practices. Common courtesy would have been to call back with a serious offer.
Worst car buying experience ever.
Worst car buying experience ever. Bought a car for my daughter in September. Soon after, the car had a major oil leak caused by an improperly installed harmonic balancer. The damage was latent and required a complete engine replacement. Attempted to contact the dealer, but no word from them until I called back (for probably the 50th time) in January. Mike lied about calling me back. Kelly reached out twice today. The dealership offered no real help. It's unfortunate, the poor business practices. Common courtesy would have been to call back with a serious offer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Unfortunately, the internal engine issues were not detected until the damage had already occurred. The dealership did offer to take the vehicle as a trade, which was declined. We’re sorry we were unable to meet your desired resolution and appreciate your feedback.
Let facts speak for themselves. The engine issues were pre-existing. The "trade offer" a couple thousand off another vehicle from them. And was only made after MONTHS of me trying to get a hold of them. Why would anyone risk more money at a dealership that does not make sure the vehicles they sell are even road worthy?
Bought used cars all over the country over the last 15
Bought used cars all over the country over the last 15 years and never dealt with a company this shady in my life. They sell non-roadworthy auction cars as if they are pre-owned, and withhold or misrepresent the carfax, and instead of returning your money, they'll reset all the warnings on a bad car, misrepresent it and call that good business. This is the Sandy Sansing way. I might accept this kind of malicious behavior from a shoddy buy-here-pay-here or some other low quality, gray market lot but instead this type of business is par for the course for Sandy Sansing, who claims to be a reputable dealer. His employees are trained to sell non-roadworthy cars as a great used purchase. Don't let the friendly commercials fool you, this guy is the biggest crook and scammer out there. Absolutely disgusting.
Bought used cars all over the country over the last 15
Bought used cars all over the country over the last 15 years and never dealt with a company this shady in my life. They sell non-roadworthy auction cars as if they are pre-owned, and withhold or misrepresent the carfax, and instead of returning your money, they'll reset all the warnings on a bad car, misrepresent it and call that good business. This is the Sandy Sansing way. I might accept this kind of malicious behavior from a shoddy buy-here-pay-here or some other low quality, gray market lot but instead this type of business is par for the course for Sandy Sansing, who claims to be a reputable dealer. His employees are trained to sell non-roadworthy cars as a great used purchase. Don't let the friendly commercials fool you, this guy is the biggest crook and scammer out there. Absolutely disgusting.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
These claims are false. Vehicles sold by our dealership are clearly disclosed by category, including pre-owned vehicles and AS-IS wholesale vehicles. AS-IS vehicles are identified in writing, priced accordingly, and acknowledged by the buyer at the time of purchase as requiring repairs and carrying no warranty. We do not sell “non-roadworthy” vehicles while representing them as certified or warrantied, we do not withhold Carfax reports, and we do not reset or misrepresent vehicle warnings. Documentation provided at the time of sale contradicts these statements. Disagreement with a purchase or buyer’s remorse does not justify defamatory accusations against our business or our employees. We stand by our sales process, disclosures, and records.
I had a great experience buying my new truck from this
I had a great experience buying my new truck from this dealership. CATHERINE MCMILLIAN was great and very helpful. Would recommend working with her.
I had a great experience buying my new truck from this
I had a great experience buying my new truck from this dealership. CATHERINE MCMILLIAN was great and very helpful. Would recommend working with her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re thrilled to hear you had a great truck-buying experience and that Catherine McMillian was so helpful. We appreciate your recommendation and your business, and we hope you enjoy your new truck!
Thank you for having hired a great salesmen / freind Neil
Thank you for having hired a great salesmen / freind Neil Patel. He found our new Chevy with all of the options my wife desired. Can't thank you enough!
Thank you for having hired a great salesmen / freind Neil
Thank you for having hired a great salesmen / freind Neil Patel. He found our new Chevy with all of the options my wife desired. Can't thank you enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re thrilled to hear that Neil Patel helped find the perfect Chevy with all the options your wife wanted. We truly appreciate your kind words, your business, and your trust in our team. Enjoy your new vehicle!
The car broke down while test driving worst experience
The car broke down while test driving worst experience evvvverrrrrrr!!!!! Will never in my life go there again
The car broke down while test driving worst experience
The car broke down while test driving worst experience evvvverrrrrrr!!!!! Will never in my life go there again
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Melissa helped me find a car at the last minute.
Melissa helped me find a car at the last minute. My previous car was in bad shape and I had to find a reliable car quick and fast to get to work .She went out her way with a smile; ensuring I was confident with this purchase . She is honest and demonstrates integrity. I will recommend her. She found me the right car with no pressure, just a willingness to see me find a suitable car. Great job Melissa!
Melissa helped me find a car at the last minute.
Melissa helped me find a car at the last minute. My previous car was in bad shape and I had to find a reliable car quick and fast to get to work .She went out her way with a smile; ensuring I was confident with this purchase . She is honest and demonstrates integrity. I will recommend her. She found me the right car with no pressure, just a willingness to see me find a suitable car. Great job Melissa!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We’re so glad Melissa was able to help you find a reliable car when you needed it most. Her honesty, integrity, and commitment to our customers truly make a difference. We appreciate your recommendation and wish you many safe miles ahead!
My salesperson, Gustavo, is the only reason why I go
My salesperson, Gustavo, is the only reason why I go there every time. The fees they charge are ridiculous
My salesperson, Gustavo, is the only reason why I go
My salesperson, Gustavo, is the only reason why I go there every time. The fees they charge are ridiculous
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We’re glad to hear Gustavo has provided you with such a positive experience! We understand concerns about fees and always aim to be transparent about pricing. We appreciate your feedback and your continued business.
