Pete Moore Imports

This was my third vehicle I have purchased from the Pete Moore team. The first car I bought I dealt with Kyle prell. I told him what I wanted and my budget,... he hit the mark. Everyone is very nice and always smiling. Thanks again for another awesome deal and a great experience.

This is my 6th Pete Moore Volkswagen! I love working with the Pete Moore crew. They make buying a car easy and painless. Jeff Korel and CJ Jenkins... go above and beyond to take care of me. From finding the perfect car, to answering all my questions, to filling out the paperwork. Josh in finance was amazing as well. Super easy process! THANK YOU PETE MOORE!

This was the easiest car buying experience i have ever had. Kyle Peller and John Cramer really went above and beyond to help me out and get me into the... car i wanted! i would send any of my friends and family there to buy a car. thanks!

Received superior service through the VW CC purchase. When I arrived I was 80% sure I was going to finalize if I liked the car. GM???s exceptional care... and attention, finding appropriate vehicle, professional staff with processes rolled me right through to signing. Smooth transition, great attention from all. And Nick/Salesman and Josh/Finance Dir are GOOD, and extremely likable.

I came into Pete Moore VW looking to buy a new Tiguan. I knew the model I wanted, but was unsure if I wanted AWD or front wheel drive. I had been in contact... with Mark Torelli a few days prior via email, and he had two Tiguans waiting for me to test drive when I arrived. Mark was hands off, not pushy, and very genuine. He let us test drive the Tiguans by ourselves (my wife and I), and gave us the freedom to drive until we had explored the full range of ability of the car. I was not fully committed to buying a car off the lot that day. We went back in after the test drives to speak with Mark. We asked him some questions about the car, and he answered them. He did not oversell, which we really appreciated, but gave us the information we needed. We decided to buy the front wheel drive Tiguan. Mark was extremely helpful during the price negotiations. He offered me a military discount off the bat, and worked with us and the back office to get us the price we needed. He also helped us by giving us a good deal on our trade in, which made the car ultimately affordable for us. Mark had the additional parts (trunk mat, window screens, etc) mailed right to our home, making it that much easier for us. My wife and I left the dealership with a feeling that we had gotten a good deal on a great car. More importantly, we felt that we could trust Mark and the dealership in the future. Not that we are anticipating any issues, but if something should arise with the car, we have no doubt that Mark and the Pete Moore dealership will help us get through the situation without issue. If I am in the market for a new VW a few years down the road, I would consider driving across multiple state lines to come back to Pete Moore to buy another car.

Mark Torelli is one of the best salesman at this dealership. Honest, great personality, overall a wonderful experience!! We will definitely buy a vehicle... from him again.

CJ (McKinley C Jenkins, Sr.) made purchasing our 2018 Outlander so enjoyable and easy. He took so much time with us showing us all the Outlanders on their... lot. I felt bad about taking up so much of his time. This car buying experience was the best we have had in all our years buying cars. Thank you CJ and Pete Moore Imports Dana Whatley

BE CAUTIOUS!!! We have purchased several vehicles with Pete Moore and have always been extremely satisfied for years however I can no longer say that.... Mark T. ???Salesman??? is truly one of the most genuine people one can ever meet and trust. The problem is the new finance guy ???Josh??? is a complete liar and so dishonest it???s scary to think and know first hand he???s actually closing deals under false pretenses. We brought this to Dan Freeman???s ???used car sales manager??? attention in which his response to me later was that the finance company changed warranty companies and never told Pete Moore. Seriously Dan? Double check any and everything he ???Josh??? puts in front of you to sign. He presented us with a premium extended warranty that we were told we were getting but come to find out a week later, it???s not the warranty we actually signed and paid for. The maintenance department is of one not to trust as they lied to us about a break problem and covered it up and said they fixed it. Come to find out just a week of driving the vehicle off the lot the calipers on the front are so bad, the maintenance shop we took the vehicle to would not allow us to drive the vehicle off the lot because the severe danger and potential of the brakes locking up and causes a sever accident. The maintenance department as well as the finance department said ???sorry but there is nothing we can do???. We contacted the General Manager Lou who basically told us tough and that we are stuck with a problem vehicle. Lou proceeded to say that his maintenance department has to look at the problem because the other maintenance group may not know what they are talking about. Seriously Lou? Just because your maintenance department don???t care doesn???t mean others don???t. Proof is in the fact yours let us drive off the lot with my two daughters in a vehicle that have calipers bad enough they could lock up at anytime. I???m suppose to trust you? We are going another route and option now to get this problem resolved. We actually contacted the finance company as well who now has their legal department also involved because of everything that has taken place and that we don???t want a vehicle that was sold on dishonesty from the get go. The sad part is that Lou isn???t even concerned about the safety of my family but how to get me to remove this review. Really sad!!

Mr. Bruce Harmon and all the folks we met at Pete Moore Imports did a great job of helping us select, test drive and purchase a new Volkswagen. It took... us several visits to decide on the model ,color and options we needed. Mr. Harmon took the time to answer our questions and explain how some of the new to us computer controlled systems worked. We are enjoying our new Volkswagen .

Mark Torelli was very easy to work with. He was very helpful in getting us familiar with the vehicle, explained any question clearly and thoroughly, and... was quick throughout the whole process. I would definitely recommend this dealership, and Mark, if anyone is looking for a painless vehicle purchase.