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Pete Moore Imports

(1,777 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–2:00pm 7:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 9 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pete Moore Imports from DealerRater.

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Pam at Pete Moore Mitsubishi was a delight to work with

Pam at Pete Moore Mitsubishi was a delight to work with when purchasing our outlander sport. We highly recommend her and the Pete Moore staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

CJ was our salesman.

CJ was our salesman.He did everything to find us the car we wanted! He found us a Tiguan 2 hrs.away and had it for us the next day! We recommend him if your looking for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the second car we have bought here and drive

This is the second car we have bought here and drive about 90 miles to do business here.We do this because we are treated very professionally and believe we get a fair deal on our purchase. Their service is outstanding and thorough.We enjoyed the purchase procedure with David Swartout because he was knowledgeable of the vehicles and very friendly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Larry Fitzpatrick did an excellent job.

Larry Fitzpatrick did an excellent job. I enjoyed meeting him and his service was fabulous. I’m from Missouri and it was a pleasure to do business with him. Everyone in the building did an excellent job. I enjoyed my day there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I enjoyed my car buying experience at Pete Moore Imports.

I enjoyed my car buying experience at Pete Moore Imports. Mr. was took the time to do everything possible to make the sale a success. I will definitely pass on to others about the service Pete Moor Imports. Thanks again for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My sales rep was Named David Swartout.

My sales rep was Named David Swartout. When I tell you is the Best salesman I have ever had in my entire car buying experience. He was so welcoming Honest. He did not try to pad the sale with options I didn’t need or want. And most of all. I was done in 1hiir and 45 minutes from shopping to purchase. I highly recommend him to anyone looking to purchase a reliable used car. 10 out of 10. Higher recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchased a VW from Pete Moore.

Purchased a VW from Pete Moore. They were efficient and professional. As the pricing was already agreed upon as well as some of the paperwork already completed via email, didn’t spend much time at the dealership. Didn’t feel pressured to do anything I didn’t feel comfortable doing. Overall was a pleasant surprise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pam Fisher was very friendly and ensured I was happy with

Pam Fisher was very friendly and ensured I was happy with my purchase. She even took a picture of me with my new car!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Larry Fitzpatrick did an outstanding job of working

Larry Fitzpatrick did an outstanding job of working diligently to find the particular vehicle that we were looking for and found it! He is extremely knowledgeable and friendly. We appreciate his hard work and concern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A Great Experience at Pete Moore Mitsubishi Imports My

A Great Experience at Pete Moore Mitsubishi Imports My car buying experience began with strategizing on the type of vehicle that would service not only myself but my family as well. I knew I wanted a Mitsubishi as I have had a Mitsubishi Gallant for several years with no major problems. And I also wanted a new reliable and affordable vehicle. My search led me to the Outlander with its many features including 3rd row seating. This is where my journey to Pete Moore Mitsubishi Imports began. Arriving at the dealership, we inadvertently entered via the Service area. The Service staff were welcomingly and immediately led myself and my two “assistants” to the sales department where I met my salesperson, Kyle Prell. Kyle introduced himself in a very professional and personable manner making us feel at ease. I showed him an online printout of the Outlander. He explained that he’d be back with an Outlander vehicle. He brought back a beautiful silver brand new Outlander. I must interject that I started with the dealership across the street. That experience was awful. I felt I wasn’t being heard since I was being shown used vehicles high mileage (e.g., 50K+) as well as cars in the back lot. It was a pleasant surprise and a completely positive experience at the Mitsubishi Imports dealership. My salesperson took the time to listen and answer questions confidently. We took the vehicle on a test drive where Mr. Prell explained the features, service data (i.e., tires, oil changes), ratings, etc. Upon our return, we opened the hood where he took the time and had the knowledge to explain the type of engine and what was what (I had my personal mechanic with me). I cannot say enough regarding how pleasant and easy Mr. Prell made this experience happen for me. Before going over to the finance department, Mr. Prell handed me the Service Consultant’s, Jessica Howard business card and explained how to use the service department (i.e., call ahead). The finance officer, Ms. Patty Hayles was extremely helpful, thorough and explained all financial, warranty, and service options available to me. She was sincere and patient. She mentioned the service department and wanted to ensure that I knew they are available for any service required and the importance of keeping up with the service. The quality of the new Mitsubishi Outlander, the condition of the vehicle, the price, the financing terms, and the warranty were very satisfactory. I did not encounter any problems or issues. On a scale of 1 to 5 stars, where 1 is the worst and 5 is the best, I rate this experience as a 5 for customer service, product quality, and value. This dealership exceeded my expectations and made me feel like a valued customer. The entire staff, including the dealership Manager were very professional and spoke highly of each other. Kyle ensured my new Outlander was professionally cleaned as well as he filled the gas tank with premium gas (explaining the value of using premium gas). He had the user manual ready for my departure. I would definitely recommend Pete Moore Mitsubishi Imports to anyone looking for a quality vehicle with no hassles and an honest staff. Ask for the salesperson, Kyle Prell.😊😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.