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First Coast Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (232 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First Coast Auto Sales from DealerRater.

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Awesome Experience

I recommend anyone to first coast to buy a car they have the greatest salesman and underwriting department Ben Mitts he gave me the greatest hospitality of buying a car and I thought that i wasn't going to be able to get this car i went back to get my money and Guy Marvin (owner) stepped up and told Ben Mitts to find a way to make this work so i can ride off the lot with my new 2009 Nissan Versa and Zack Belton ended it with a great cool and clean lineup of the car. Thank You First Coast for being such great salesman. -Karen Williams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional service!

Exceptional service from locating my preferred vehicle to a seamless purchasing process. Guy and Ben are seasoned professionals intent on customer satisfaction through the entire car purchasing experience. Highly recommend this dealer and their auto shop. Bryan has overseen service on all of my vehicles since returning to the area and he stands behind their work. In a world of what is in it for me it's a breath of fresh air knowing a service driven company such as First Coast still exists.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The best ever. Zack and Ben made it happen

I bought ny last suv here. Sadly it got totaled. Ben and Zack worked with me to overcome some credit issues and now I have the nicest cleanest car in Jacksonville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service & Quick Process

My husband and I stopped at this dealership looking to secure a vehicle for me. We dealt with Ben and Zach. Both had great customer service. They were honest about the vehicles we were looking at and made the buying process very easy. I would definitely recommend this place to anyone looking for a reliable used car for a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were great!

Darrell made sure he helped me and talked me through the entire process. He walked me through step by step and even gave me some insight on how certain things are looked at on your credit report. I am happy with the overall experience and i got a great suv in the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service - Fast & Friendly

We needed a second vehicle and stopped into First Coast Auto Sales. We were greeted by Willie and he showed us all the vehicles we were interested and was very knowledgeable. Once inside, the General Manager, Ben Mitts, was not only funny and genuine, he was very efficient and wanted to make sure we got into the vehicle that fit our lifestyle instead of pushing us into what they needed to move off the lot. This place may not appear like the bigger well known dealerships from the outside, but inside, they far exceed them all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful and such a great experience

Thank you Darrell for the warm welcoming you gave us and the positive energy that made us go back the next day. And thank you to Jose Hidalgo for the well understanding and knew exactly what we were looking for in a car for my daughter and I. as well as making a great connection with us. For that being said, he made the car that we been looking for happen. I highly recommend Going to first coast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Decision I could have ever made in my life...

I Gave this rating because they where understandable of my situation and was gracious towards the financial part of the deal on my car and it was a deal I couldn't refuse, being a single mom of 3.. they are very professional, and willing to make you the best offer in town

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Darrell Bivens professionalism

Our experience with Darrell Bivens was exceptional.. Very professional, very courteous, wonderful personality.. We walked out with a great car.. I recommend this dealership.. Please see Darrell Bivens. Thank you Darrell. John Gomez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First time buyer

Dee is the best he made it happen before for my mom and he made it happen for me as a first time buyer Good work Dee THANK YOU SO MUCH, THANK YOU, THANK YOU, THANK YOU....if i could go beyond 5 stars on the rating itll be Beyond 5...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.