Reviews
Write a reviewFirst coast service center on Edgewood
I recently bought a white PT cruiser from First Coast Auto and found myself stranded at the Daily's gas station on Chafee road with a flat tire and with my kids! Due to my hatch door not opening therefore, I wasn't able to get to my spare tire. I was really stuck and had called pop a lock but they couldn't help me due to liability reasons, the gentleman, Guy Marvin at First Coast service center went out of his way to help me, Guy brought me a tire, changed my tire to a doughnut took my tire to the shop where Guy and Brian took my rim off the old tire got me a new one and had it waiting for me when I got there. Now you tell me what dealership will do that for their customers? And did I mention it was after hours and they were closed. I always receive amazing service when I go there, they always get me in the same day with little wait time and are always courteous and professional. I really appreciate the fact that they know what their doing and are always kind enough to explain things so that you understand what your getting done and what they are fixing for you. Brian is always nice and willing to help answer any questions about your vehicle and has helped us on many occasions with minor problems with our vehicle. I would highly recommend getting a vehicle from First Coast as they care about their customers and take really good care of you both sales and repair. I will definitely be buying from them again I would give them 10 stars but sadly there is only five. Thank you First Coast Auto Sales for making me feel like a customer and not just a number.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Bivens and Jose are the Best!!
In and out. Friendly. Over the Top Service. Never a dull moment with these two gentlemen. No gimmicks. No over compensating. No forced smiles and wacky numbers. I was no where near where I needed to be to get a car but they truly worked with what I had. And I'm forever grateful. I'm sporting a 2013 Malibu. My first financed vehicle. I can't tell you how accomplished and beautiful I feel. Thank y'all for helping a sister out lololol.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional salesman
I had an great experience at first coast Auto sales Mr.Bivens was very helpful and helped me choose a very nice vehicle he answered all my questions and acted in a very professional manner I know in the future I can reach out to Mr.Bevins if I have any questions or concerns Thanks for all your hard work. Callie.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Helpful
Darrell Bivens and the entire staff was very helpful. They got me into the car that I wanted. They offered a warranty and it was very painless. My daughter will be going off to college next year and I plan to purchase her car from this beautiful staff as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience..
Darrell was our salesman.. and this was our 4 th car purchase. Ever.. and he made our experience unbelievably easy.. great attitude.. was patient. And didn’t try to force us into a car we didn’t want. We told him what we wanted and he made it happen.. very good person.. will be returning to first coast auto sales for any future purchases.. THANKS Darrell
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice Buying Experience
Darrell was very nice and great with assisting me with my car selection. Both Jim and Darrell were very kind during the buying transaction. Jim and Darrell both made me feel comfortable with the choice I'd made and I look forward to doing business with them both in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Stop messing around and come here to get a vehicle.
After going around town and not being able to find a vehicle to meet my needs,the folks at First Coast Auto worked with me. Salas folks are top notch and I will be buying all my future vehicles here. Great place with superior service. Darrell is the man to see!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
This is my third time buying a car from this lot. The salesmen and the manager are great. They have worked wonders for me. I purchased and paid off one truck. I bought a truck 9 months ago and was able to trade it out for another car on the lot that I wanted today. They were very patient and not pushy like most salesmen. I have always had a pleasant experience. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Deal is basically done over the phone
One of the quickest use card purchases I’ve ever been through I arrived late they stay there until I was taken care of even after getting off work like storm that afternoon and fight in Jacksonville traffic
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Best!!!!!
Because FirstCoastauto listened to my needs..And met them all..They were friendly and made me feel at home..I was satisfied if prices and payment..The best experience ever
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car