Imagine if your father were to sell you a car. That is the feeling you can expect when buying a car from Mr. Richard Mackoul, the owner. His knowledge,... straightforwardness and willingness to go over and beyond my expectations lent me the confidence I needed to buy my car sight unseen from his dealership. How many businessmen have you met who would return after hours, after what I am sure was a long day of work, to meet your shipping company at the dealership and ensure the car is properly delivered? I am a customer for life and I am certain you will be too, once you deal with him. Mackoul's Cars is an asset for the town of Grafton and gentlemen like Mr. Mackoul are, sadly, a rare and disappearing commodity. Excellent experience!
I purchased a 2008 BMW X5 Rich and Jesse MacKoul were professional knowledgeable and reasonable, it was a great experience.
New front wheel bearing. I made the appointment, they gave me a no charge loaner car. Car was ready on time and they let me pick it up after hours. I have... bought 8 cars from MacKouls and I'm here looking again. My friends and family have bought another 7 cars. For good used cars, expert repairs and an overall great car buying experience............ MacKouls cars
I've purchased 3 cars from MacKouls Cars, a Volkswagen, Saab, and a Mercedes Benz. I find the people there to be professional personable friendly and most... importantly, honest. Not only have they sold me top of the line great cars, but also the service they perform is also top shelf. All done in a timely manner, even providing me with a car to use til the job is done. Not Knowing much re: the mechanics involves with the repairs and replacements its comforting to me to never to have to worry about the work done to my car because i have never been disappointed. Everything from Oil changes to body work when a deer hit my car the work has always been perfect. I will never buy a car anywhere else or have my car serviced anywhere else. on a score of 1 to 10 these guys deserve a 50!
Rich and Jesse Mackoul were professional knowledgeable and reasonable. It was a great buying experience
service done it went awesome, everything went well. whenever anything came up they took care of it no questions asked. Very nice and took care of it as... if it was their own.
Brakes done. Very well Very pleased. Would use this company again in the future.
Excellent car, delivered as promised. Excellent condition zero pressure. Complete understanding of customer needs and concerns.
8 months ago I came to Mackouls, and the owner Richard and his son Jesse helped me out with purchasing a 2010 Lincoln MKS. Great guys to work with, they... both knew exactly what I wanted and reached out to my demands and got exactly what I wanted. I will definitely come back to purchase my next vehicle and refer my friends who are looking for good service and great cars for a reasonable price. Ask for Richard the owner, before selling a car, he has great stories to share with you as well. It was a pleasure listening and to him and doing business with him as well.
Battery, tires. Always address my concerns and fixes the problem. Referred by my boss many years ago. I have bought 2 used cars. I will not go anywhere... else. Excellent service