MacKoul's Cars, Inc.

The head mechanic isn't even certified, and knows nothing about European car repair. The shop is built on wetlands. I will never go back. The head mechanic isn't even certified, and knows nothing about European car repair. The shop is built on wetlands. I will never go back.

The head mechanic isn't even certified, and knows nothing about European car repair. The shop is built on wetlands. I will never go back. The head mechanic isn't even certified, and knows nothing about European car repair. The shop is built on wetlands. I will never go back.

Imagine if your father were to sell you a car. That is the feeling you can expect when buying a car from Mr. Richard Mackoul, the owner. His knowledge, straightforwardness and willingness to go over and beyond my expectations lent me the confidence I needed to buy my car sight unseen from his dealership. How many businessmen have you met who would return after hours, after what I am sure was a long day of work, to meet your shipping company at the dealership and ensure the car is properly delivered? I am a customer for life and I am certain you will be too, once you deal with him. Mackoul's Cars is an asset for the town of Grafton and gentlemen like Mr. Mackoul are, sadly, a rare and disappearing commodity. Excellent experience!

I purchased a 2008 BMW X5 Rich and Jesse MacKoul were professional knowledgeable and reasonable, it was a great experience.

New front wheel bearing. I made the appointment, they gave me a no charge loaner car. Car was ready on time and they let me pick it up after hours. I have bought 8 cars from MacKouls and I'm here looking again. My friends and family have bought another 7 cars. For good used cars, expert repairs and an overall great car buying experience............ MacKouls cars

Rich and Jesse Mackoul were professional knowledgeable and reasonable. It was a great buying experience

I've purchased 3 cars from MacKouls Cars, a Volkswagen, Saab, and a Mercedes Benz. I find the people there to be professional personable friendly and most importantly, honest. Not only have they sold me top of the line great cars, but also the service they perform is also top shelf. All done in a timely manner, even providing me with a car to use til the job is done. Not Knowing much re: the mechanics involves with the repairs and replacements its comforting to me to never to have to worry about the work done to my car because i have never been disappointed. Everything from Oil changes to body work when a deer hit my car the work has always been perfect. I will never buy a car anywhere else or have my car serviced anywhere else. on a score of 1 to 10 these guys deserve a 50!

Purchased 2 cars, Service on 2 cars, Rental car once, loaner cars twice. Richard helped us get 2 cars, he found exactly what we needed and did everything to make sure they were ready for the road. When we brought in our older car for service Jesse fixed the hood that was misaligned from a fender bender, something no other mechanic did, it looked like new. Great! Mackouls is honest and they go to the second mile for their customers. Best car dealership / repair shop that I've ever patronized

I have known Richard for at least 40 years, initially contacting him when I needed to paint my car. He graciously allowed me to do so in his garage with his equipment giving me pointers along the way. For many years I was too poor to buy vehicles from him relying on junkers. When things looked up a little I again went to him at his current location in grafton and asked for notification for any still usefull trade-ins he comes across. He obliged even though it was not particularly in his best interest and sold me a string of vehicles that lasted with few problems for years. I was even able to sell one for what I paid him for it. Finally I was able to but the type of used cars he was in business to sell. He was somewhat taken aback when I did not need to test drive one car since I knew I could rely on him to sell me what would be fine but it truly was the case. He has been willing to fix any problems that arise with these cars in a caring and concerned manner. I have never seen him advertise instead relying on word of mouth. He is able to do this due to his high business standards that he practices. It is a family business and is leaving a wonderful legacy for his children and an example of husband and wife team working smoothly together to create something special. His wife is in charge of many aspects of the business. I have recommended him to others over the years since he is the antithesis of the stereotype of used car salesman.

8 months ago I came to Mackouls, and the owner Richard and his son Jesse helped me out with purchasing a 2010 Lincoln MKS. Great guys to work with, they both knew exactly what I wanted and reached out to my demands and got exactly what I wanted. I will definitely come back to purchase my next vehicle and refer my friends who are looking for good service and great cars for a reasonable price. Ask for Richard the owner, before selling a car, he has great stories to share with you as well. It was a pleasure listening and to him and doing business with him as well.