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Carter County Dodge Chrysler Jeep RAM

(321 reviews)

Reviews

(321 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Been treated well by tanner that always takes care of us.

Been treated well by tanner that always takes care of us. He always keeps us updated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback on our service. It's glad to hear Tanner was able to meet your needs and we appreciate the 5-star rating greatly. Maduro County Dodge Chrysler Jeep RAM strives for this kind of service excellence.

Warranty on my vehicle ended this year.

Warranty on my vehicle ended this year. They worked hard to get me in and taken care of before my warranty expired. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review and endorsement. Our team at Carter County Dodge Chrysler Jeep RAM always aims to work diligently with warranty matters. Thank you for your support.

Marek has been the BEST customer service rep I have ever

Marek has been the BEST customer service rep I have ever had look after me. I trust Marek's recommendations and value his service when looking after my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We certainly appreciate your high rating. Highly value having your trust and are pleased to hear about the positive experiences with our staff during car servicing at Carter County Dodge Chrysler Jeep RAM.

The service department and its employees are all very

The service department and its employees are all very friendly and helpful. The work done on my vehicle is always done in a timely manner and my vehicle is always sent back washed and vacuumed, which I am grateful for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's good to hear you're satisfied with the promptness of the service department at Carter County Dodge Chrysler Jeep RAM. We always strive for efficient work and our complimentary wash is a token of appreciation for your trust in us.

Tanner Summy at service department for the past couple

Tanner Summy at service department for the past couple years has been go to guy. Can count on him to take care of us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Tanner Summy in the service department has been so reliable. We appreciate your five-star review and hope you'll keep choosing Carter County Dodge Chrysler Jeep RAM for all your auto needs.

Very courteous service department and the salesman are

Very courteous service department and the salesman are very friendly and courteous nice place to be when my vehicle is being serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased the Carter County Dodge Chrysler Jeep RAM service department and sales team met your expectations. We look forward to taking care of your vehicle in the future.

They are very friendly and enthusiastic.

They are very friendly and enthusiastic. I feel very comfortable doing business with them. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words. Your comfort and satisfaction is our priority at Carter County Dodge Chrysler Jeep RAM. Thank you for your trust in us.

The only dealer within 500 miles that came through and

The only dealer within 500 miles that came through and made the effort to truly provide the vehicle that we were looking for. The RAM 1500 checked all of the boxes for the must have. Friendly staff made the trip worth the wait. Even the Dealership owner came out and communicated a warm and friendly greetings. If you are looking for a new or semi-new vehicle check them out and give Cameron Tual a call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive remarks as we strive to help all customers find their perfect vehicle like the RAM 1500. The team, including Cameron Tual and even the dealership owner at Carter County Dodge Chrysler Jeep RAM, is always glad to provide a friendly atmosphere welcoming you. Thanks for considering us in your search journey for new or semi-new vehicles.

Marcus Cobb was very nice helpful and just a great guy

Marcus Cobb was very nice helpful and just a great guy all around he did great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for sharing this five-star review with us. We're thrilled to know that our team was helpful and great to work with at Carter County Dodge Chrysler Jeep RAM. Please keep us in mind for your future automotive needs.

Consumer response

Great dealership, with great people!

They're always very friendly and do their best to get me

They're always very friendly and do their best to get me in and get my vehicle serviced! Love the service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carolyn, we appreciate you for taking the time to leave this positive review about our friendly and efficient Service Team. If there's anything we can do to further assist you please don't hesitate to reach out directly to us here at Carter County Dodge Chrysler Jeep RAM.