Coggin Nissan at the Avenues

I originally went to receive service on my '04 Nissan 350z but when the price to repair the car cost almost as much as was left on the payments I started thinking that a new car would be a better option! After looking around the lot for a few minutes Eriton Bleta came out to greet me and asked if I had been helped yet. He wasn't pushy or overly excited, or really anything like I've ever experienced with a car salesman before. He stayed cool and was all business, which I can really appreciate. Once we took the car for a test drive he focused on telling me about the car's features and value and such and didn't seem fake or ridiculous like he was pushing to become my "best friend" in half an hour so that he gave the illusion of caring. Instead, he told me what I wanted to know, answered all of my questions with ease and was very well knowledgeable of the vehicle. Once we got back inside, he didn't trick me into believing I was getting "the deal of a lifetime" but actually REALLY made me a good deal! They gave me more than my trade was worth if I would have sold it myself after getting the repairs on it, AND threw in about $2800 in rebates after that! All in all I was very happy with the way the purchase went down and am very likely to recommend Coggin Nissan to anyone who would be interested!

I had already bought a car from this dealership before and was very satisfied so when it was time for me to purchase another car I already knew which dealership I wanted to deal with. Unfortunately, I was surprised by the sales consultant's unprofessionalism after I had negotiated the final price of the car on a friday evening. After he went over how I was going to be contacted for an online survey as well as a phone survey he asked how would I rate my experience so far. I answered excellent. Then he said that he was only making $50 off this car and if I didn't give him an excellent rating that he would be fired. He than said " Don't tell anyone that I said that." After I signed all the paperwork and was handed the key I was told that he could only find one set and if I he could not find one by tomorrow that they could make another set for me. When I called the next day to let them know that I was coming to get the other set of keys the sales consultant said that they could not find the other set of keys and that the person who makes the keys only works Mon-Friday. Really? He did not know that when I was there the night before which was Friday? He asked if it was ok to go over the workings and orientation of the car when I came back on Monday because he was busy with other customers. I said ok but I am a customer too right? That should not change just because I purchased the car already....he did not finish with me yet. I was very disappointed in the customer service that I received but I will still continue to come back to the dealership for servicing my car only because that department has always given me excellent service but I will not purchase another car from this dealership again.

This was a very professional and courteous staff, the entire process from start to finish satisfied all of my needs. From the greeting at the door, promotion Internet response to my first inquiry, to my appointment time throughout their VIP service to the final delivery of my vehicle. First rate experience.

GAbriel was extremely patient and helpful as we looked for a car for our son. It was his first car and we did not want to spend much money. Gabriel was understanding and spent lots of time with us even though we were looking a low priced automobiles. His assistance was greatly appreciated. David Surguine and Jenny Winslow were also very helpful in the process. A great dealership! We will go back when we need our next car.

I went in to look at the new Pathfinder models. Kristian showed me all of the available models and options and helped me get a great deal. She was very friendly and courteous, as were all of the employees that I encountered. I just went in to have my first oil change completed and the service department was very friendly and eager to help. They washed and vacuumed my vehicle for free and did it all in a short amount of time. I had a great experience and will recommend Coggin Nissan to anyone in the market for a vehicle.

I went in not expecting to make any kind of deal because I had two vehicles to either trade or sell on my own. I had a price in mind for both vehicles that was the minimum I would have accepted if I sold them on my own. They offered within $100 of the total price which was very surprising and they came off the actual sticker price of their car. Now I am not naive, I am sure they made a good profit but I was satisfied. They had to find the Pathfinder I wanted and that took a little longer than they said it would but it worked out. The ease of dealing with them was also surprising. I did not fill out any paperwork to make this deal. I told them what I wanted and they talked and came back and made a verbal offer. No long drawn out paperwork and haggling. It was the easiest and fastest trade I have ever made.

I have bought two cars from this dealership and have always been treated very well. The service department is fabulous, they are courteous and understand when you need to get in and get out. A friend from VA was visiting and had a problem with his Nissan Altima and I took him to this dealership. He was satisfied and impressed with the quality of service he received. He is also jealous that we have a movie theater and popcorn in the waiting room, LOL. Thank you Coggin Nissan at the Avenues!

This dealership has good customer service, employees with smiles on their faces when they greet you, and they work hard to ensure that you leave their dealership with the car you went there to purchase. While I am not thrilled with the price I paid for my JUKE, and I did not appreciate being told over and over again that the dealership wasn't making much on the car because my deal was stripped down when it was not, I am still happy they were able to provide financing. I was provided with good customer service after an issue arose that made things unpleasent. Things were immediately put back to right by my salesman, Mansel, with his attention to detail and an unwillingness to let me go away unhappy. I appreciate Coggin Nissan and have already recommended them to a friend.

I went to trade in my old truck in and see what type of deal I could get on a new truck considering I was a Loyal Nissan customer. Mansel Karafili went out of his way createing a deal that would work with my budget and create a great value on my part. They were able to keep my rims with new tires, took my lid off my old truck, had it painted the color of my new truck and install it at no additional cost. Wow! that is going out of your way for my business. I then had the finance department got me gap insurance, free truck maintence for four years, and extended warranty package for just $23 a month extra. This was all done with a stress free enviroment. Mansel made me feel like a friend and not just a customer. You need more men like him, a breathe of fresh air compared to what I have experienced at other dealerships. Sincerely, Donald Lewis

Please read my review of Mike Shad Nissan Orange Park for the background on my issue. In summary, after several unsatisfactory visits to Mike Shad, I went to Coggin on the Avenues for a second opinion on my non-functioning TPS (tire pressure sensors) receivers and was met with a staff very eager to solve my problem rather than make excuses why they could or would not try to like I got from Mike Shad. Skeet, the service manager I dealt with at Coggin was great and you could tell, he genuinely cared about trying to fix my problem. Unfortunately, I do not remember the Coggin service tech's name but he demonstrated to me superior technical knowledge about my 350Z compared to the tech at Mike Shad who couldn't answer basic questions. Anyhow, what Mike Shad said could not be fixed and was not willing to try to fix was fixed by Coggin. After buying two cars at Mike Shad, I will never go back to them. Coggin gets my business.