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Tru Auto Mall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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bob mackey

Customer service exceptional , Denis thank you for everything you have done! We where looking for our 2013 Mercedes S550 for 5 months until we came across tru auto. and let me tell you they made it an easy process im very happy to have done business with these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ram 1500 2014

Missing 4 tire valves pressure. I want them to put it and also program them otherwise and not going to be happy and problably have to take it to the consumer department. Let's see what they said on Friday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer for life

I was looking for the wright place for months. These guys are awesome!! I arrived there and from the start the place was very clean and organized. I was greeted with smiles from the the staff there. My sales person Hector was a gentleman at hand , He actually pulled out a chair and ask me to please have a seat then he offered me a beverage. He carefully listened to me and showed me my car of my dreams. I finally went to do some paperwork . I was truly amazed how the signing went, absolutely smooth . No Nightmares like my previous purchases.. Arbi and Sal was beyond helpful in explaining everything in detail from the financing part . After all was said and done I was a proud owner of a 2015 Mercedes E350. Thank you guys for all your help. Truly amazing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my new car

Just bought a new car and I am loving it. I was in and out with my dream car such nice people here they really do take care of their customers 5 STAR dealer ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT PLACE

GREAT PLACE TO BUY A USED CAR THANK YOU AMMAR CANT WAIT TO PICK UP MY BMW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ONE WORD ... GREATEST

I AM A PATIENT BUYER , I LOOK FOR BEST DEAL BEST CAR , I HAD MANY USED CARS IN THE PAST AND DEALT WITH MANY USED CAR DEALERS , I HAVE TO SAY THIS WAS BY FAR MY BEST EXPERIENCE EVER , THIS DEALER SHIP DESERVE MORE THAN 5 STAR RATING , EVERY THING WAS JUST PERFECT , THEY HAVE THE BEST SELECTION AND VERY CLEAN CARS , THE TEAM WAS PROFESSIONALS , RESPECTFUL AND FRIENDLY AND MOST IMPORTANT HONEST AND NOT PUSHY AT ALL , VERY EASY PROCESS I WAS IN AND OUT THEY BEAT MY OWN BANK WITH THE INTEREST RATE I WAS SHOCKED , I HIGHLY RECOMMEND THIS PLACE TO ANY ONE GO SEE YOUR SELF , THANK YOU AMMAR I WELL BE BACK FOR MY NEXT PURCHASE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding customer care!

I've recently purchased my sons first car at TRU Auto Mall. The process went very smoothly, the salesmen were very helpful and respectful. The finance manager gave us a great deal after explaining to him that the vehicle was going to be my sons first car. I also received extended warranty , now my son can drive worry free for the next few years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got a Car I couldnt beleive I could get so happy!

I have been shopping for a car since summer. I could never get approved for financing for a car I wanted. Passed by Tru Auto mall cause they had the 2014 White Audi A4 I have been in love with since I saw it pass by me on the highway. I thought it was just my dream but when I got there before I got my hopes up I asked if they could check me for financing been 3 months since I tried. When they said I was approved and I was approved at a good rate hands down it was the best thing to happen to me in a while. I have a reliable car now, good warranty through Audi my baby is mint. They didn't ignore me Tru Automall Employees spent time with me. They gave me my chance and it worked and I will always be grateful for the experience. I swear it changed my life. A little about my toy, drives fast and purrs its a great machine. I recommend this place to anyone who not only needs a nice car but also needs financed. Unlike others in this state I visited Tru Automall really wants your business and they don't have old cars, these are all high quality cars, Newer. Well if you go there let them know Jimmy sends you I got the 2014 White Audi A4

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good deals

Nice cars and good price. I can't remember the name of the sales guy but he was very nice and put me in a nice car that I can afford. I really appreciate him waiting for me after hours so I can sign my papers. Good guys. Go see them if you need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new car!

I originally went in looking for a Honda Accord, but I feel in love with a white Infinity M35. The guys at TRU Auto made it happen! Financing was easy. I picked up the car shining inside and out. The sales guy was great. This place has more nice cars then I ever saw at a used dealer. Check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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