Sterling McCall Hyundai

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
81 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 23, 2019

    Great job and quality service for my 2011 Hyundai sonata service recall friendly and professional customer services.i am pleased with job done on my car

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 22, 2019

    Very professional and courteous staff! The location is ideal for me. I will certainly recommend this location. One thing that should be considered is... a larger marquee!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Masson for your kind words! We thank you for your business and look forward to your next visit!

  • May 2, 2016

    I had been searching for a used truck for months. I had been to countless dealerships and was getting tired of the "Used Car Salesman" persona everywhere... I went. "If you buy right now, I'll get you my best price". I finally found a few F-150s with everything I was looking for in my price range. I contacted Sterling McCall to see if the truck was still available. I spoke with James Arce and he took the time to go physically check to see if it was there and if I had any questions before I came out there, so I wouldn't waste my time with an unnecessary trip. I appreciated that. When I arrived, he greeted me and took me to see the truck. It wasn't exactly as listed, and the seats looked grey in the photos, but were actually black. I didn't want black leather seats (it's Houston!), but it had everything else I wanted. He told me he would search all of their dealerships inventories to see if they had what I wanted... they didn't. He then offer to swap out the seats with the leather I wanted. I've never heard of any dealer doing that on a used car. I told him I was going to keep looking, but still liked the truck. I went to 4 other dealerships the next day, but still couldn't find what I was looking for. James and his manager, Sam, continued to look for trucks and even had another one brought to their location for me to look at. None of the other dealerships could even come close to the deal Sterling McCall was offering. I went back once more to look at the other truck, and at the first truck one more time. Long story short, I ended up getting the first truck with new seats at a price I could afford. I felt very comfortable dealing with James, and even got a better financing rate than I had been pre-approved for. I highly recommend giving him a call if you're in the market.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Stephen, thank you for your detailed review of your experience with us! We are thrilled to hear we could make the right deal for you, and that we cou...ld put new leather on the seats to make it perfect for you!

  • 5.0 out of 5
    October 19, 2019

    Thank you very much Sterling McCall Hyundai, very good for service very nice people, i will be with you for next times love you all thank you again ....love

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Quyen for your kind words! It is always great to hear that we were able to make a customer's service experience truly exceptional! We thank ...you for your business and look forward to your next visit!

  • 4.0 out of 5
    October 18, 2019

    All employees showed Good attitude. Store clean and tidy N waiting area nice and quiet. Representatives polite and gave prompt answers and offered complementary... car wash without asking. Checkout fast

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Kim for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • 5.0 out of 5
    October 14, 2019

    Took care of 7000 mile service while I waited and washed and cleaned the car inside when I got the car back for a reasonable price.

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    Came in for service or repair
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    Dealer Response

    Thank you Henry! We are thrilled that you had a pleasant service visit!

  • 5.0 out of 5
    October 8, 2019

    I have been going there for my car service work for last 10 years. Good place and great service. I will recommend everyone to try it and feel the difference.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Ravi for your kind words! We thank you for your continued business and look forward to your next visit!

  • 4.0 out of 5
    October 7, 2019

    Came in for a oil change and a CEL light and was out in about an hour and half. My CEL light issue was resolved and was out in about and hour and a half

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Seana for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

  • 5.0 out of 5
    October 5, 2019

    This was my first time getting my car serviced here. The associate (not sure what their titles are) was very helpful and gave me a better deal on the services... I came in for! I’ll definitely be back!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you Chelsea for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

  • 5.0 out of 5
    October 5, 2019

    Excellent service department and repairs were completed in a timely manner. Friendly people and we even shared a laugh that I could not locate my car passing... it up 3 times. They washed it and I didn’t even recognize it.

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    Dealer Response

    Thank you M for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

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