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Meet Mike Abitino

Mike Abitino headshot
Sales Manager
(14 reviews)

Reviews

Awesome sales staff and finance department.

Awesome sales staff and finance department. It was very easy to make my purchase and save a lot of time and money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

The 3 Mikes were amazing!

The 3 Mikes were amazing! I brought my new car back twice because the detailing was so poor. When I left the second time it still wasn’t right. Parts in the back seat, I had to get the box from the third row and put in my own mats. I have never bought a brand new car and taken delivery in this shape. Poor detailing for a brand new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and friendly just came in to adjust the tire

Fast and friendly just came in to adjust the tire pressure on a cold day in the F150 Platinum I purchased a couple days prior.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Everyone at the dealership was friendly and courteous.

Everyone at the dealership was friendly and courteous. They offered drinks. Someone met me immediately and offered to help. The salesperson showed me several vehicles I was interested in and talked to me about each one. They helped me with decisions about finances and offer me an extended warranty. It was a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

James was incredible.

James was incredible. Appreciate all he did! Will come back next time I need a truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I always look forward to seeing Bill when I walk into the

I always look forward to seeing Bill when I walk into the dealership. Quick service everything is explained .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great cars and suv's.

Great cars and suv's. We were greated with a warm smile and an outstretched hand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Everyone at Parks Ford was fantastic.

Everyone at Parks Ford was fantastic. The entire buying experience was easy, and I was able to get the car I’ve been wanting for a long time! I would highly recommend Parks Ford. Thank you Matt, Mike, and Weir

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent transaction.

Excellent transaction. Very pleased with the service and the vehicle. Salesman was courteous and honest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outrageous prices and lousy business ethics.

Outrageous prices and lousy business ethics. I was quoted a labor price of some $400 to replace the driver side mirror actuator, plus the price of the part. Based on their labor rate of $269 per hour, it figures at about 1.5 hours. Gave them the car at 11.02 am, got it back at 11.55 am. When I questioned why the bill still shows the $400 plus for labor, I was told that I had approved that price and thus have to pay it. When I argued that I am not willing to pay for 1.5 hours when it only took barely 1, I was offered a conversation with the service manager. He got rather upset at my argument, but finally reduced the labor rate. What a missed opportunity for a great reputation! I am now telling all my friends to never buy at Huyndai car. Obviously, I will never set foot in that place again! Consider the other scenario: the service rep comes up to me to say, great news! We quoted you $400 plus for the labor, but it only took our talented technician 1 hour, so we are only charging you $269 plus tax, congratulations on saving that money. Have a nice day! I would have marveled at the excellent service and ethical behavior of this store and its workers, and would have told all my friends what a wonderful outfit they are. For the store, the outcome is the same financially, but reputation-wise very different. By the way, I believe it is illegal to double-charge. In the half-hour they were going to charge me for, the technician would have been working on someone else’s car, charging another $269 per hour, bringing their total for that half-hour to $538 per hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.