Reviews
Great Sales Consultant
Our salesperson, Eric Palmer, was so friendly and genuine. He was not pushy and was very knowledgable about the vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience, Allison. It's great to know Eric was able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Dan Like - General Manager
Great service
Good customer service and they move very quick for me . I also appreciate how they wash my car for free every time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine
I like getting service at an authorized Honda dealership for the accountability in warranty issues. I liked the price and availability of appointments even though this time didn't really work out well.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to give us a positive review, Barbara. I would love to learn in making this into a five stars rating experience. I would really appreciate it if you would be kind enough to share what areas we need to improve and say it really worked out well. I look forward hearing from you. Sincerely, Dan Like - General Manager
Great all around. Great all around. Great all ar
Everything! I think everything covers everything. And I have nothing else to say. Great all around. Especially the man who helped me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maureen, I appreciate your positive feedback about our dealership. We do take pride in catering to our guests' automotive needs the best way we can. If you need anything else, please don't hesitate to let us know! Sincerely, Dan Like - General Manager
Another satisfied customer
I came in on a Saturday without an appointment, and they took me right in. I have a roadside assistance plan, and the tire which had a nail in it was provided no charge, I just paid the labor. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review, Paul. I appreciate your taking time to do this. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Sincerely, Dan Like - General Manager
Top dealership in my life!
Quick service, clean waiting area, treated like family! The service rep was very informative to what my vehicle needed and quoted a fair price for the service needed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rita, Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Sincerely, Dan Like - General Manager
Recall fix and minor repairs
Everyone was very courteous and repairs were done on time. Additional repairs were suggested that were totally unrelated to the fixes I had requested.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing such a great review, David! I appreciate the feedback and I'm pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Sincerely, Dan Like - General Manager
Friendly, competent, and good service
Friendly greeting, competent advice, good workmanship. Was kept informed throughout the process. The dealership is a good place to wait while my vehicle is being serviced. I enjoy the quiet place to read, the complimentary coffee, and the cafe for a light lunch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for stopping by to leave this wonderful review, Joyce. We do put a premium on customer care, best amenities and of course great service, and we are glad that to know that our guests appreciate all our efforts. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. Sincerely, Dan Like - General Manager
Great service
Always helpful and friendly try to please you in all transactions Easy to talk with and they explain what is needed
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, Shirley! We truly appreciate your kind words. It's definitely a boost for us every time we hear positive reviews such as this. If you need anything else, please don't hesitate to let us know! Sincerely, Dan Like - General Manager
Great customer service and quick service
I love Nancy at Honda of Gainesville, she is always positive and respects me as a customer. She never tries to sell me upgrades or additional services, she tells me exactly what needs to be fixed, the best option and her recommendations, and she's in constant communication with me throughout the day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, Sarah. Nancy is a fantastic employee and we're thankful for everything she brings to our team. We wish you all the best! Sincerely, Dan Like - General Manager