Courtesy Auto Sales Hours
Courtesy Auto Sales Is A Family Owned And Operated Used Car Dealer In Chesapeake And Virginia Beach Since 1976!..Courtesy Auto Sales Specializes In Providing You With The Best Price On A Used Car, Truck or SUV!.. A Certified Car-Fax Advantage Dealer, Full Service Dealer, And A 5 Star Rated Dealer - We Update Our Inventory On Our Website Daily - Warranties On All Vehicles -
Also we offer Nationwide shipping and Free Local Shipping.
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Scott and his staff was excellent made my day great car low price very professional go to Courtesy Auto you won't be disappointed get Environment family... own I'm very happy with my Impala.
When you think about all the bad things that you have heard about car dealers and their shady tactics, this one exemplifies them all! I went there to buy... a car, and because I was not very knowledgeable about cars, was taken advantage of. Which will wind up costing me much more money than I could have really afforded. But because they did not do anything alledgedly illegal, I don't have any options, although I will look further into it. They are really good at making you believe that what they are saying is the truth, and at distracting you from getting real answers to your questions. I guess that is why they will not let you take a test ride by yourself. I thought I was smarter than I obviously am, and they took great advantage of that. Even my friend, who owned a car lot, and sold cars to this dealer was shocked by how bad this whole situation was! I guess I should have known that when I went to drive the car home, and the battery was dead!! I do not want to list all the lies they told me, and all the ways that they misled me, but all I will say is be VERY VERY VERY careful with these people. Make sure that you have factual AND written proof of everything they say, or you WILL regret it! And if you do buy from them, I wish you all the best, because you will surely need it.
Dave did an excellent job through the whole process. He explained everything as we were going through it. I would recommend this dealership to anyone and... everyone.
Thanks Mr. Wise for your review.
For some time I was looking for a new car. And I thought I had found one here. And I was smooth-talked into a bad deal, because I was sucked in by the... salesman's genial nature, forgetting, at the core, he was a car salesman. So when I went to leave with my new car, the battery was dead. Then when I asked about some of the equipment that it was supposed to have, ACCORDING TO THEIR OWN AD that I had copied and pasted...the salesman tried to tell me that list never existed!! They offered no resolution, and when I mentioned certain mechanical features that I was concerned about, they just blew me off. I shouldn't have let them get away with that. But I did. All I will say is step very lightly with these people, as they will doubletalk you and talk you into a deal you may regret.
I am sorry about your experience buying a van here at Courtesy Auto Sales and I am going to try and address your issues. As for the van you purchased...,the deal was more than fair and we discounted the van and agreed and the purchase price. Now for the battery, we did address the situation and installed a new battery at no cost to you. For the options listed, I spoke with all of the managers and my marketing department and we never advertised the options you wanted for free. We have been in business 42 plus years and we would never treat customers how you described us. Feel free to give us a call to resolve any future issues.
The whole staff here was great, but Steve Slider was amazing to work with! He was knowledgeable, personable, and efficient. He made the buying process... as quick and easy as possible. Thank you everyone!
Thank you Molly for your review. Steve goes above and beyond for his customers and you were no different. You were a pleasure to deal with, please r...efer Steve to your friends and family.
BUYER BEWARE. We bought a car from them and the week after their warranty ended we discovered the engine is CRACKED. Furthermore it was leaking fluid... (not evident when buying) AND all the lug nuts on the tires are stripped, making AAA call a tow truck instead of fixing a tire. Ford and a second opinion garage said it is undriveable and unfixable. It is JUNK and can't ever be driven again. We only got to drive it a few months. I am a regular mom who was getting this car for her daughter. We asked several times, "Is there any reason we should not get this car. We will walk away and not leave a negative review. Please tell us." We were assured the car was safe for my daughter. This is after we dealt with my son going in to cardiac arrest and having open heart surgery - so money IS an issue with us. We just needed a break and someone honest to help us. I called the owner of the company and his reaction was pretty much, "Sorry about your luck, but I'll have my person look at it." Of course his person found nothing. They refused to take the car back and make things right. The car has been parked for months. My daughter's NEW used car. We are back to square one with a full loan, car insurance and no car. Again, this was discovered just after the warranty ended from them and they refused to make good on the car. THE WEEK AFTER. It was only a few months after buying the car from them. They sold us a hunk of junk. A dead and unsafe car. That my 18 year old daughter needed for school and work. This has been financially devastating for us. Bad form, Courtesy. VERY BAD FORM.
We really dont know where to start to respond to this review. I have done extensive research in our organization and no one has a clue to what you ar...e talking about. We feel this review may have been meant for another dealership. How someone can drive around for months with all four wheel lug nuts stripped seems a stretch. We have never sold a car with a cracked engine block, and again have no idea where this has come from. At Courtesy Auto Sales we always go above and beyond to service our customers and plan to do so going forward. Don Boucher Owner Courtesy Auto Sales
I purchased a truck from Courtesy Autos , and John made this process happen so smoothly. The atmosphere was warm and inviting which made me feel at ease.... I will continue to keep you all informed during my journey with the team at Courtesy Autos.
Thanks Kimberly, enjoy your new truck
I was charge 15,000 for a car worth 7995..so basically paying double for a car. They take your money and treat you like your less than a person once you... sign that contract
Sorry about your experience with Courtesy Auto Sales, but if you look into the mirror you will discover who is causing all of the problems. Per State ...law, you are required to have at least liability insurance in order to drive your vehicle legally in the State of Virginia, I hope this is not news to you. When your vehicle is financed by any lender you are required to have full coverage. Instead of sending a wrecker to repossess your vehicle due to a lack of insurance were simply just shut the vehicle off and we start the vehicle once the insurance is restored at no cost to you. Good news you did not pay $15,000 for your vehicle you paid $10,200. Also, as a reminder, if you paid your vehicle on time and your insurance on time your vehicle would never be shut off. But you are in control of that. Hope you financial situation improves going forward and we value every customer we have for the last 42 years. Please feel free to call the owner Don Boucher, 757-523-6404
I was shopping for a used, low mileage Ford car. My daughter found it using google review and brought us to Courtesy Auto Sales. Upon meeting the Rep.,... Chuck Butler and describing what I was looking for and my budget, he showed me the 2014 Ford Focus with low mileage and within my budget. After making some minor repairs and clean up, it was almost brand new!!! He did everything promised and made the buying process an ease. I'm so happy that my daughter used google or I would not have found this great deal. I love my new/used car and often get a compliment on its looks...Ruby Red, my favorite color. Check them out, ask for Chuck, he'll treat you right! Vicky J. , Chesapeake, VA
Thanks for your review. We try to make everything quick and easy
A good place if you want a dependable car. They are very professional , friendly and try to give you what you looking for . Ask for Mr.Dave he do a awesome... job!
Thanks for your review. Dave is always the best to deal with