Reviews
So I cannot express the amazing experience I had at
So I cannot express the amazing experience I had at Courtesy Auto Sales, Jason and Justin were both truly amazing and made my car buying experience smooth and easy. They listened to my needs, and applied the pressure.
So I cannot express the amazing experience I had at
So I cannot express the amazing experience I had at Courtesy Auto Sales, Jason and Justin were both truly amazing and made my car buying experience smooth and easy. They listened to my needs, and applied the pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason helped me find a vehicle in my price range and
Jason helped me find a vehicle in my price range and Chuck was able to quickly find a loan with a low interest rate. I highly recommend.
Jason helped me find a vehicle in my price range and
Jason helped me find a vehicle in my price range and Chuck was able to quickly find a loan with a low interest rate. I highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This rating is based on one point alone.
This rating is based on one point alone. Carol. Literally EVERYONE else was a joy to work with. Not Carol. She was rude when I called to ask about financial issues. She displayed unprofessionalism with sarcasm, and comments like, "I don't know, I just work here." Everyone that had to work with her from my finance team (even though they were flawed) said the same thing. "She's a piece of work." "Does she like her job?""I was so glad to get off the phone with her!" These are the comments that were given about Carol, no one else. If I had to deal with Carol at ANY POINT OF THE PROCESS I would not buy with Courtesy Auto Sales, nor would I advise anyone else to. She made the experience a nightmare. On every other point, they were awesome, fair, and quick. :) Get rid of Carol!
This rating is based on one point alone.
This rating is based on one point alone. Carol. Literally EVERYONE else was a joy to work with. Not Carol. She was rude when I called to ask about financial issues. She displayed unprofessionalism with sarcasm, and comments like, "I don't know, I just work here." Everyone that had to work with her from my finance team (even though they were flawed) said the same thing. "She's a piece of work." "Does she like her job?""I was so glad to get off the phone with her!" These are the comments that were given about Carol, no one else. If I had to deal with Carol at ANY POINT OF THE PROCESS I would not buy with Courtesy Auto Sales, nor would I advise anyone else to. She made the experience a nightmare. On every other point, they were awesome, fair, and quick. :) Get rid of Carol!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Today while on a business trip in Eureka, my car began to
Today while on a business trip in Eureka, my car began to have problems. I was near Courtesy Used Cars and asked for assistance. Was told they’re not a repair shop but would take a look to see what the problem might be. It was a problem with the alternator. They said they could make the repairs and suggested I have lunch at the restaurant while the repairs were being made. The part was ordered at cost and no charges for the repair. Over Joyed From San Francisco, Ca.
Today while on a business trip in Eureka, my car began to
Today while on a business trip in Eureka, my car began to have problems. I was near Courtesy Used Cars and asked for assistance. Was told they’re not a repair shop but would take a look to see what the problem might be. It was a problem with the alternator. They said they could make the repairs and suggested I have lunch at the restaurant while the repairs were being made. The part was ordered at cost and no charges for the repair. Over Joyed From San Francisco, Ca.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Professional Dealership in the area with impeccable
Professional Dealership in the area with impeccable customer care and quick services. Their employees take time to explain and respond to your questions. I recently bought a car at this dealership and was served by John C., an experienced gentleman. My car had an issue during the warranty period, and they worked unceasingly to fix it within an short time. I highly recommend them if you are planning to buy a car. Keep up the good work guys!
Professional Dealership in the area with impeccable
Professional Dealership in the area with impeccable customer care and quick services. Their employees take time to explain and respond to your questions. I recently bought a car at this dealership and was served by John C., an experienced gentleman. My car had an issue during the warranty period, and they worked unceasingly to fix it within an short time. I highly recommend them if you are planning to buy a car. Keep up the good work guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good deal very nice worked to get me the best
Very good deal very nice worked to get me the best financing possible. Thanks all
Very good deal very nice worked to get me the best
Very good deal very nice worked to get me the best financing possible. Thanks all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I brought my first car from here and I am more than
I brought my first car from here and I am more than pleased with the services that Mr.Curtice provided for me and my family. He made buying my first car a memorable experience! Mr.Curtice was very patient with me while I made my decision and not pushy like the previous car salesmen that I went to. I highly recommend Courtesy Auto Sales to anyone who is looking for a used car with low mileage with an affordable price!
I brought my first car from here and I am more than
I brought my first car from here and I am more than pleased with the services that Mr.Curtice provided for me and my family. He made buying my first car a memorable experience! Mr.Curtice was very patient with me while I made my decision and not pushy like the previous car salesmen that I went to. I highly recommend Courtesy Auto Sales to anyone who is looking for a used car with low mileage with an affordable price!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEST CAR BUYING EXPERIENCE EVER!
BEST CAR BUYING EXPERIENCE EVER!!! I had been looking for A Jeep Cheeroke and have been to mulitple dealerships to no avail. I stopped into Courtesy to Check out a 2020 Jeep Cheeroke Limited and was greeted by Steve. He was amazing. The whole team was very welcoming. Not at all pushy. Steve was very helpful and a pleasure to work with. I especially loved all the accents he pulled out during my time there. Hillary and Chuck were also fantastic. This was my first time buying a vehicle from Courtesy and I have to say, I will be going back here for all my future car needs. They made the y car buying experience very smooth and enjoyable. Highly recommended. Thank You Guys!!!
BEST CAR BUYING EXPERIENCE EVER!
BEST CAR BUYING EXPERIENCE EVER!!! I had been looking for A Jeep Cheeroke and have been to mulitple dealerships to no avail. I stopped into Courtesy to Check out a 2020 Jeep Cheeroke Limited and was greeted by Steve. He was amazing. The whole team was very welcoming. Not at all pushy. Steve was very helpful and a pleasure to work with. I especially loved all the accents he pulled out during my time there. Hillary and Chuck were also fantastic. This was my first time buying a vehicle from Courtesy and I have to say, I will be going back here for all my future car needs. They made the y car buying experience very smooth and enjoyable. Highly recommended. Thank You Guys!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The whole team at Courtesy auto was amazing from being
The whole team at Courtesy auto was amazing from being welcomed in and greeted very pleasant and very knowledgeable. Shout out to Hillary and Jason. They are amazing, they are straightforward honest and will always guide you in the right direction. I will highly recommend
The whole team at Courtesy auto was amazing from being
The whole team at Courtesy auto was amazing from being welcomed in and greeted very pleasant and very knowledgeable. Shout out to Hillary and Jason. They are amazing, they are straightforward honest and will always guide you in the right direction. I will highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2020 Honda Pilot Elite from Courtesy Sales
I purchased a 2020 Honda Pilot Elite from Courtesy Sales on July 30, 2024. It was an exciting experience. Exciting because I had a Toyota Highlander that was 22 years of age and it was time to see what Honda had to offer. I saw the SUV on FACEBOOK, made an appointment with Hillary and was introduced to Jason Harris. He was very friendly, knowledgeable and best of all, we were from Portsmouth,VA. So, the trust factor came in to play. Jason did not hassle me to make a quick decision and said it with a "smile". If you are in need of transportation, visit this company, located on S. Military Hwy. Do not forget to ask for Jason. Oh! You will also meet Chuck (great guy)
I purchased a 2020 Honda Pilot Elite from Courtesy Sales
I purchased a 2020 Honda Pilot Elite from Courtesy Sales on July 30, 2024. It was an exciting experience. Exciting because I had a Toyota Highlander that was 22 years of age and it was time to see what Honda had to offer. I saw the SUV on FACEBOOK, made an appointment with Hillary and was introduced to Jason Harris. He was very friendly, knowledgeable and best of all, we were from Portsmouth,VA. So, the trust factor came in to play. Jason did not hassle me to make a quick decision and said it with a "smile". If you are in need of transportation, visit this company, located on S. Military Hwy. Do not forget to ask for Jason. Oh! You will also meet Chuck (great guy)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase