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I truly enjoy working with the company, I consider it as my second home. I consider myself an honest, kind, hard working, down to earth person. When receiving a survey or a review I take them to heart because it is very important to me to try to assist all my clients fairly and truthfully. I always try to keep a positive attitude & smile and, hopefully, try not to get discouraged with negative feedback. 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Born in Philadelphia and raised in Chicago-land area, I moved down here in 2003 for college at UCF. GO KNIGHTS!!!","emailTxt":"mikelisa1@tropicalford.cmdlr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15989/employees/7cba4265632d.jpg","drDealerId":15989,"dealerEmpStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":116898,"personPtyId":41544887,"firstName":"Jonathan","lastName":"Mella","titleText":"Finance Manager","shortBioText":"","emailTxt":"fandi@tropicalford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":143,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15989/employees/858f4f56-decb-45b2-bb54-890490d6556a.jpg","drDealerId":15989,"dealerEmpStartDtUtc":"1306886400","industryStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":363324,"personPtyId":41558636,"firstName":"Jonathan","lastName":"Gonzalez","titleText":"Sales & Leasing Representative","shortBioText":"Im family guy i really like always help people im always smiling making jokes make everybody happy but im very professional when it come to business im also a ford lover i love mi team i love my job","emailTxt":"jonathandiroma@tropicalford.cmdlr.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15989/employees/ddc540b15b75.jpg","drDealerId":15989,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1472688000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515971,"firstName":"Carlos","lastName":"Sheppard","titleText":"Quick Lane 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Tropical Ford

4.6 out of 5 4.6
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 5:00 PM

Tropical Ford Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2007

Tropical Ford wants to give you a wonderful customer experience when selling you your next new car, truck, or SUV. We have been in business since 1983 and have the experience and knowledge to help you with all of your vehicle needs. We provide new and pre-owned sales, service, parts and financing. Please visit us to view and test drive a Ford vehicle. We are excited about meeting you!!

...



Our philosophy is simple; If we do everything possible to ensure that you get the best deal, the best vehicle, the best customer service and the best service after the sale, then we have no choice but to succeed!

"Two miles south of the Florida Mall in Beautiful South Orlando!"

Service

Oil, Filter Change (Premium)

$39.95 and up*

Cabin Filter Replacement

$54.95 and up*

Wiper Blade Replacement

$19.95 and up*

Battery Service

$119.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
1265 lifetime reviews. Includes reviews of Tropical Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 20, 2019

    Awesome service! Came in to just look at some cars, spoke with David and gave us a deal on a brand new car! Not only that but they even delivered the vehicle... to my home! Unheard of a dealership going above and beyond for there customer. Tropical Ford cares about the customer and I'm a customer for life.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jose Gutierrez

    Finance Manager/Business Manager

    (5.0) 181 reviews

    Jonathan Mella

    Finance Manager

    (4.9) 143 reviews

  • 5.0 out of 5
    November 20, 2019

    Fast quick service at Fast Lane. Quiet place to wait. Good donuts. Ability to watch service on tv monitors. Quick efficient check out to pay bill.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hernan Fontana

    Quick Lane Advisor

    (4.6) 58 reviews

  • February 16, 2017

    I had a great experience with Tropical Ford my sales representative jay Logue met me at the front door asked me what exactly I was looking for and took... me directly to what I wanted we did not waste any time searching for cars that were similar or more expensive he knew exactly what I was talking about the type of car color and features and took me directly to it explain to me some of the features I was unaware of and explain to me the buying process in detail he was very professional and polite making sure I was comfortable with everything and took his time explaining all of the paperwork and preparation making sure I was comfortable and aware of everything the finance manager jose gutierrez was also a major help in explaining to me the buying process and what forms of warranties and insurance is I was able to get he also helped me to work out the best deal possible for my new vehicle

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jimmy, thank you for taking the time to share your experience with us! We're so glad to hear that Jay and Jose could provide you with such excellent c...ustomer service. We hope you're enjoying your new vehicle!

  • 5.0 out of 5
    November 19, 2019

    Joey made the process easy. No Appointment was there at 6:45 am and out by 7:20 am. New battery! Thanks Joey! Keep up!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2019

    Service told me that my issue was a false alarm and tested everything out and it was fine. They told me to come get my car. No charge!

    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juan Santiago

    Service Advisor

    (4.3) 81 reviews

  • 5.0 out of 5
    November 18, 2019

    They work on a high level and I give them a thumb up. It was my best experience, great job and great people. Thanks to Tropical Ford

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jose Gutierrez

    Finance Manager/Business Manager

    (5.0) 181 reviews

  • 5.0 out of 5
    November 17, 2019

    I have purchased several vehicles from Tropical Ford in the past but this time my experience was different because the sales representative attentiveness... and care was above and beyond what I was expecting.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Vitalie Munteanu

    Sales & Leasing Representative

    (5.0) 118 reviews

    Jonathan Mella

    Finance Manager

    (4.9) 143 reviews

  • 5.0 out of 5
    November 16, 2019

    I want to recognize the service of Carlos and Cherilyn for the great Job the doing for all the customers, Very Satisfied with everything, thank you!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Carlos Sheppard

    Quick Lane Manager

    (4.8) 62 reviews

  • 5.0 out of 5
    November 16, 2019

    It was a vert nice experience and the people were very courteous and knowledgeable. The speed and workmanship was very good and rewarding for any customer.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Elsie Martinez

    Service Advisor

    (4.8) 105 reviews

  • 5.0 out of 5
    November 16, 2019

    Santiago was simply outstanding. Kept me informed through the entire process. This is what I call customer satisfaction. Kudos Tropical ford. Massive improvement.... Thank you

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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