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I was very disappointed in the finance dept at the dealership. They lost my paperwork and failed to notify me for 9 days that they could not honor the... deal they promised. They also failed to payoff my trade in loan causing me to be delinquent on my payment. When they asked me to come back into the dealership to resign, the original fiance manager pawned me off to a co-worker and did not make himself available to support my needs, the issue that he created. He let the other finance manager clean up his mess. He also promised to fill my gas tank for the inconvenience and did not.
These guys really took car of my family. They gave us a great price for our trade and were honest and easy to deal with.
I had an excellent experience @ boniface hiers mazda kia buying my new kia soul. I love the car & my salesman really knew the important things to tell... me about. I got a super deal & am pleased how smooth the entire sales process went. Thank you everybody @ boniface mazda-kia.
Sincerely appreciate your honesty! Word of mouth has far more value than spending it on many other forms of advertising. Enjoy your Kia Soul!
This dealer sent me many coupons to help reduce my next recommended service cost. I save them and brought them in to Ives who is my normal service adviser.... He utilizes the coupons which apply to my particular service needs and it always results in unexpected lower costs at each visit. I feel I am getting the service I need at the appropriate time and never hesitate to bring my car in at the recommended mileage.
My wife and I both bought our Cars at Boniface-Hiers Kia, and we are always impressed by the professional and courteous staff. When our cars have to get... serviced, we know that Tiger will take good care of us. We recommend this dealership to all our family and friends. Everyone we have worked with has been upfront and honest. People at this dealership seem to really enjoy their jobs and strive to make the customer happy and satisfied.
I went in to possibly buy a 2019 Sorento, trading in my 2013 Sorento. I love the car, it drives like a dream but I hated the haggle process to get a decent... price for my car. The online internet pricing was very misleading, meant only to get unsuspecting buyers in. I wish car dealers were more honest and gave bottom line information. This will be the last car I ever buy so I hope it is a good one. As far as the warranty forever goes if you don't keep up with 'their's scheduled maintenance whether real or trumped up to recoup some of their money remains to be seen. I will do some investigating to see what the factory scheduled maintenance requires as opposed to what Boniface says is needed. But so far I am in love with the way this car handles.
Always great service when I bring my car in for service.
I love going to Boniface Hiers Kia to show some love to my Optima. Im always treated in a positive and informative manner and always leave feeling cared... for like a good family member.
Tiger always does a great job of getting our car fixed or serviced as needed. He always keeps me informed on how things are going while I waite.
Each time we have our car serviced we are treated with respect and are never pressured to have more done than what we went for. We are told what we should... have done but given the option to have it done now if possible or call back when we are ready and it fits our schedule.. The service writers are polite and always acknowledge the person who walks in. Top notch service department.