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Boniface Hiers Kia

(982 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2018 state dealer award
View 6 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boniface Hiers Kia from DealerRater.

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Customer

Boniface Hiers Kia Dealership is the Best from sales to financing. Elias was so helpful and knowledgeable he made me feel so comfortable when I purchased my cars. Chase in finance was very nice . I met Mike Brown when I came in the dealership he was very pleasant. Cheryl really was a help on the phone when I had questions. I recommend this dealership to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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VERY SATISFIED WITH SERVICE

I RECIEVE EXCELLENT SERVICE THE SERVICE MANAGER IVES WAS VERYPROFESSIONAL AND VERY HELPFUL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Merry Christmas

I had a great experience with Boniface Hiers. I had two associates to help me find the best car for us. My daughter and I really appreciate the when they put into helping us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Servive ! Keep it up and I'll be Back !

I came in for an oil change and needed to be done in an hour,because I had a,Doctors,appointment.lThe service tech helped me out and I was able to make my appointment? Thanks...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy Together (the Turtles)

I purchased a slightly used (4,300 miles) 2016 Kia Soul + from Boniface Hiers Kia in Melbourne, Florida on 12/23/2017 It does not have the "bells and whistles" of the ! (exclaim) trim level, but Does have the most important features. E.G., rear view camera While Very Happy with my purchase, there are three things for consideration: 1. The paperwork process is quite lengthy. Recommend sales people offer to have customers return the next business day to finalize the transaction instead of hanging around the dealer. (Those of us who are, ahem, mature, can wait a day ...) 2. The car's mpg calculator is overly optimistic. I only checked once, but the car said it returned 30+ mpg when, in actuality, it was 27+. Ten percent error is excessive! (Still, 27 with a mix of city & highway IS acceptable!) 3. The "spare tire" consists of a can of inflation fluid and a small compressor. I do NOT like that and will be actively shopping for an actual spare tire. Have read they are expensive from a Kia dealer. About $200 after market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They made it so easy

Our salesman Kevin and finance man Barry was very courteous and made the buying process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tiger was great!

Tiger helped me and he was beyond helpful! I will see him every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Carnen Nunn

The customer service was excellent! I made an appointment and was taken care of right in time. My service rep was extremely helpful and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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JRivera

15k mile service and car wash completed as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer Service Received for my Car Maintenance

Exemplary service received!!! The service performed via this establishment was incomparable. Susie Wilcox customer service was gratifying. I unequivocally recommend this dealership to my neighbors and the public!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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