Skip to main content

Boniface Hiers Kia

(989 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2018 state dealer award
View 6 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boniface Hiers Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

service

Great to deal with "tiger", always treats me like a VIP, I just purchased a Ram from you dealership on Merritt island. but before I did I asked if I could have it serviced at Kia in Melbourne because I like to deal with tiger. they said yes and I signed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Superior service experience

Great service experience- Laura Pfeiffer , service manager is very professional ..would recommend dealership for service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mr. Sam Spain

Great customer service. Angel, our salesman was perfect. One suggestion is that you start offering hot breakfast just as Audi and Merecedes do. People have been raving aboit the hot bar they have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Infiniti of Melbourne service review

This is a truly great place to deal with. Whether you are buying, leasing, or back for service, I have had no bad experiences in the many years of contact with this dealership. The service department is terrific, and if all dealerships had service departments like this, our lives would be a whole lot better and less stressful... The service and sales departments are knowledgeable, intuitive, courteous to my needs and are completely creditable. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Kia service

I've been completely satisfied every time I visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My car was being serviced.

The experience I had was great, I would recommend my friends and family to buy a KIA. I needed a ride to work as my car was being serviced they got me to work on time. They also picked me up from work to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The service dept is the good thing at this local

My buying process & the non care of service by the manager , the loan dept & the title dept was horrendous. My KIA was towed because they never transfered the license plate. I had to pay $300 to get it from the tow yard, out of my pocket. The service dept asked the manager to talk to me about their mess up & I've never heard from the manager. Then when I had to go to DMV, a couple weeks after my tow, they STILL hadn't changed my license plates over. I'm Very disappointed in Boniface Heirs KIA. I only go there for the service dept...those guys Rock and Are So nice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

#1 customer

always good service and great care...good scheduling and follow up...comfortable waiting area too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

David J Pullen

Great timely service on my KIA . Nice reception !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service for my CX-7

I am very happy with the service of my CX-7. Wesley Lyons was very helpful and kept me informed every step. Wesley made sure I was taken care of and I appreciate his kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No