Toyota of Melbourne Hours
We know that you have high expectations, and Toyota of Melbourne enjoys the challenge of meeting and exceeding those standards each and every time. Allow Toyota of Melbourne to demonstrate our commitment to excellence. Our experienced Toyota sales staff is eager to share its knowledge and enthusiasm with you. All our new vehicles come with a Lifetime Warranty. We also have a three day "Love it or exchange it" policy on all vehicles. If you don't like what you bought, bring it back within seventy-two hours and we'll exchange it. We truly treat people with respect.
"Toyota of Melbourne.......Working Hard to Earn Your Business!!"
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Percel Scott was my rep. He showed professionalism and knowledge of his job. I would recommend him for your rep. He was kind and courteous.
Very thorough, kind and attentive salesman. He genuinely had our best interest at heart and tried his best to get us what we wanted. Would recommend him... and the dealership for your next car buying experience.
Today I bought my third car from this dealer. The experience was great. No pushing, hard sales pitch, just good solid information. Al S. was great to... work with. I come here to have all my maintenance done on my vehicles. The reason I use them is because of John N. As the service director you couldn't ask for a better person. He takes care of all of his customers and his training regime must be top notch because all of his service technicians follow his example. This is proven by Zoila L. Even though she is a cashier, she treats you like you are someone special. She will answer all of your question, greet you by name and if she doesn't have an answer she goes out of her way to get the answer for you. Her customer service is exceptional. I enjoy coming to talk with John and Zoila. If I am having a bad day their personalities always put me in a good mood. As a company, Toyota of Melbourne couldn't ask for a better group of people to have working for them. As long as I am treated like they treat me, I will continue to buy my cars and get all of my maintenance done here.
After going to several dealerships, Josh made the process easy, fast and pleasant. I will send everyone I know to him. Love my new 4Runner from Toyota... of Melbourne!
Toyota of Melbourne proves to be just another average dealership. I have been a loyal paying customer of Toyota of Melbourne for over seven years and after... I left the service center feeling irritated and unsatisfied for the last three or four visits to the service department I no longer recommended Toyota of Melbourne for any kind of repairs
Sales and Leasing Consultant
Collision Center Director
After saving some monies - I went to Toyota of Melbourne in early April 2018 with enough cash on hand to look at the new Corolla LE. Although Toyota of... Melbourne claims to strive in completely understand and fully meet customers expectations they do not practice such creed for they are not willing to sell you a vehicle from the dealer lot unless you finance the purchase through Southeast Toyota Finance (a convenience for them not necessary for the customers). In the beginning P. Scott seemed to understand I did not want to borrow money to buy the vehicle but all changed when the manager got involved in the process. To make a long story short I was taken to the cleaners for accepting a loan I did not need. First ??? the amount financed was $876.00 above the balance due on delivery. Second but no last - 25 days later when I received in the mail the first payment due notice, I paid $300.00 above the financed amount for paying off the loan. You do the math???.in addition to all this I was given an allowance of just $500.00 for my 2003 Corolla LE. Did I mention that I trade in a used car (2003) for a used 2018 car? Yes???. the ???new??? car I just purchased from Toyota of Melbourne had 375 miles posted in the odometer as I drove out the dealership on the day I purchased it. Nevertheless I was asked to sign and I did, a statement that the car had only 12 miles. I heard that Toyota of Melbourne top priority is to provide the best in customer service. Well - this is not over yet since with the vehicle I also purchased a maintenance agreement???..so let???s see how I will be treated in the service department when the time arrives for needed scheduled maintenance. I am not in the habit of giving negative reports or reviews because I believe in second chances and room for improvements. I can only say I will be more cautious next time and encourage others to do the same. My experience with Toyota of Melbourne was not a pleasant one. I am a retired individual in a fixed income as many here in the State of Florida are as well. I don???t like corporations or business taking advantage of retired people or elderly with limited income.
Mick Fields was upfront with the questions i had and was very professional and courteous , my feeling is he went above and beyond , thanks for the great... experience Mick !!!!
I made a phone call to Toyota of Melbourne and spoke with Mr. Mick Fields. He was extremely professional and personable over the phone and it was a pleasure... relating with him. I explained what my plans were and made an appointment with him. Once I met him in person it concluded what I experienced over the phone. He was also knowledgeable in his comparisons and explanations. I upgraded to a 2018 Camry. After I made my decision he guided me through the steps and explained in detail the functions of the Camry. He recommended I call him with any questions or concerns. It truly was a pleasure relating with Mr. Mick Fields. Toyota of Melbourne is fortunate to have an employee like him. I have no regrets on my decision. PS: Everyone who assisted me that day welcomed me, was friendly and personable.
Chris Peterson made buying 3 trucks for our company a quick and wonderful experience. He was very nice and helpful. We will continue to buy more vehicles... from him and the Toyota of Melbourne Team.
Although I didn't buy a car Salee was top notch. She was involved throughout the process and did not pressure me to make a purchase.