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I recently purchased a new car from Erdman Toyota of Melbourne Fl and their salesman Speer Mabry cannot be trusted I thought I was getting a good deal... from this salesman when we shook hands on what I thought was a good price A price I was happy about. Later I found out that I actually was paying $385.00 more plus another $385.00 dollars in interest. Plus I never received a Bill of Sale for the car keeping everything a secret. I wanted to pay cash I was told instead to make six payments to Toyota which was a bunch of BS after I talked to Toyota I was informed I could pay the car off any time I liked.
THIS IS BY FAR THE BEST EXPERIENCE I HAVE HAD IN MY 8 CAR PURCHASES. I RECEIVED A FLYER IN THE MAIL OFFERING ME A GREAT TRADE IN ON MY VEHICLE. I INTIALLY... WAS HESITANT ABOUT THESE OFFERS, BUT I DECIDED TO LETS SEE. WELL THE FLYER HAD A PICTURE OF A GUY WITH A BOW TIE(I THOUGHT WAS A CUT AND PASTE JOB) UNTIL I MET (RAY) INSIDE THE STORE. HE WORKED WITH CORPORATE OFFICE AND WAS SO PROFESSIONAL. I WAS JUST LOOKING NEEDLESS TO SAY I PURCHASED MY 8th TOYOTA BECAUSE HE MADE EXPERIENCE PHENOMINAL. THANKS AGAIN, MRS. B
We went to the dealership to start the long, arduous process of buying a new car. Before we knew it, Jimmy Christian had us driving away in a new Camry.... We told him exactly what we wanted, and that's exactly what he showed us. The price was right, an offer we couldn't refuse . Best car buying experience ever.
Vina, I am so happy you had a great experience. We strive to make the car buying process easy and painless. We hope to see you again! Mike Erdman... Team!
My wife and I stopped in last month to get a price on a 2018 Camry Hybrid. We were trading in our 2014 Hybrid that we absolutely loved, (not one repair... in four years). When we said we wanted a hybrid, the salesman, a well dressed Italian gentleman, told us we didn't want a Hybrid, they cost $3000 more than a regular Camry and that the extra money wasn't worth it. He really put the screws to us to buy a regular Camry claiming they now get 32 mpg now so there was no need to spend the extra money on a Hybrid. Besides, they didn't have any on the lot. He threw some numbers at us, we took an anemic ride in a regular 4 cyl Camry. Incredibly, Hybrids have more pickup. Back at the office. His manager, a burly bald guy, took a crack at convincing us that we really don't want a Hybrid, too much money and not worth it, that we should get a regular Camry instead. We were getting angry that they wouldn't listen to us, that they were trying to sell us something we definitely didn't want! We went down to Earl Stewart Toyota in Lake Park a few days later and purchased a gorgeous 2018 Hybrid Camry. We closed the deal in a little over an hour. I'm only writing this because the Erdman salesmen violated a basic car buying rule. Don't ever try to sell someone something they really don't want. Maybe you won't post this review but I just want those salesmen to know, we were motivated customers, ready to go and they blew it.
After buying vehicles since 2004, I was always impressed by the way I was treated. At this time, I have never been so rudely treated by Jimmy Christian.... Some day, he will need another customer like me.
We love Mike Erdman Toyota. We wouldn't go anywhere else to buy a car. We unexpectedly had to buy a car. We were on a very tight budget. They had... exactly what we were looking for. Thank you to Leroy, Gary, Joe and Stephanie for their exceptional customer srvice.
Outstanding customer service, Jimmy is excellent to work with.
Speer was my sales guy and he did everything he could to help me through this process. All the odds were against me with getting something new and I still... made it out so happy and satisfied with a brand new 2018! He was respectful and honest and I am so glad o went to this dealer couldn't be happier.
Stopped by to look at Tacoma’s and within moments were greeted by a salesperson. He listened to our needs and what type of truck we were looking for....along... with color/style/and need of 4x4 to pull the boat. Great experience and we left with the truck we wanted:)
Great service and great and respectful sales personnal