Mike Erdman Toyota

The dealership took advantage of a senior neighbor of mine. I went to the dealership with her to get an explanation of the charges and ask questions. She unfairly that lost $1,000 when returning a used car she bought a week earlier due to needed repairs. She then bought another car to replace the car she just returned and paid another dealership fee on this car. The dealership has professionals and they need to take more time explaining the price, charges, and financing to our senior citizens. The experience I had when trying to help my neighbor wasn’t friendly or satisfactory, this is why I wouldn’t recommend this dealership.

Purchase a used F150 truck from Toyota Erdman 4 months ago and it stopped running. I had it towed to to the dealership hopefully they would help with the cost of the repair. However, the service department apparently try to make as much money as possible. They quote one number one day and 24hrs later nearly doubled it. Explanation was...I was quoting a Toyota repair!! in addition, they had the car nearly 3 weeks with lack of updates, I did all the chasing. The cost to replace 2 fuel injectors was the slightly more than as what I later find to Ford charge to change all 12 injectors (6 port and 6 direct injectors). They didn't have the decency to let me know that if I paid by credit card there was a charge 3%. Smaller establishments usually have that charge addition, but a large dealership!!! I will never buy, service or recommend this dealership again; I'd rather drive to Orlando or anywhere else. Do not buy from this dealer!

We just love the videos and the information provided. Vehicle was finished in a timely manner.

I can't say enough good things about Mike Erdman Toyota of Cocoa. They bend over backwards for every customer. They don't sell you things you don't need, take fantastic care of our cars and just keep improving. Waiting for you vehicle is a pleasure when the dealership has a fantastic tiki bar with great food, a putting green, car wash, gym, refreshments, comfortable chairs and plenty of places to charge your phone or laptop. This time, the mechanic recorded a video of everything he worked on, explaining it all clearly and thoroughly and send it to me when my car was completed. Fantastic service! Our advisor's name was Taylor and he was terrific.

Today was great service and everything was explained in detail, thanks to Macy. Good job.

I had my Camry in for it's 5000 mile service and all went very well

extremely clean, very efficient, very good communication, video access to shop and explanation from service tech was useful

Had a wonderful experience at Mike Erdman with Jason Whistler. Came by while vacationing at Cocoa Beach at left with a beautiful new Grand Highlander! The experience was pleasant and seamless. Thanks!!

Great service! I was in and out in less than an hour for 20K mile service. Owen Watts was a great service advisor.

Chris did an excellent job assisting with my warranty claim and checking out all that was needed this visit.