Mike Erdman Toyota

I first went to Melbourne looking for a 2015 Camry. Larger dealership I thought would have inventory as I saw on the Internet but they had none. Came back to MI stopped at Mike Erdman Toyota. They had only one and Speer helped me through the process . Hardly any hassle and No pressure to buy something else . Easy, went smooth and was out the door in hour and a half. Had a follow up call to see if all ok with car . Great service!

I never found out whether it was the dealer or crappy warrentee by Toyota company. Purchaced 2 new top line new ( Avalon and suv you no longer make both over 40$. The suv had rear door window explode for no reason . They said it couldn,t happen. I think the dealer just Didn,t want to go to at for me. Warrentee was valid. Other than this one time issue I have had great success dealing with them on all levels but as its now time to trade I don,t feel I owe loyalty and will look at my options.

I stopped by the Nissan New Car Lot in Merritt Island today with my wife. A sales agent, Charlie Hodge, on his name tag approached us to within about thirty or so feet. We were not greeted with a hello or a how are you, my name is Charlie, can I help you. It was just: "you looking for something specific?" I proceeded to tell him what we were looking for and had several light car questions for him, for which he really did not seem like he had time today or just had dismissed us as not serious buyers (posturing away from us, short dismissive answers). Finally, I got down to: "What kind of specials are you running right now?" Well, that set him off. His reply: what you see is what you get. I won't discuss any specials or deals until we sit down to write it all up. My reply was: Really? I can get my price narrowed down online with multiple dealerships but chose to take the time to come in person today to see what we could find out early on in our search. His reply: Fine. Do that then.....and he walked away. I kid you not. That was the extent of how much he really wanted our business today. Little did he know that my wife and I are replacing two new vehicle right now with new vehicles. Cash on hand and liking several Nissan models as potential choices. However, this rude and dismissive treatment went a long way for me to never reconsider coming back to this dealership.