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Mike Erdman Toyota

(1,255 reviews)
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Erdman Toyota from DealerRater.

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Easy, unforgettable and I'd do it all over again!

Jorge was thorough in our paperwork and quite helpful showing us our new car gadgets. The time we were there was a record-breaker in its timeliness. It was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No Pressure

Rich Kowalski was very helpful & need not pressure me into a sale! after a test drive we work on my trade and they made me a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The road to a new Truck.

I went to Mike Erdman to price a new truck, once there Jim Mattingly introduced himself to me. He was very friendly and helpful. Before I went to the dealership I had went on line to find the truck I wanted. I printed out specs on it and showed that to Jim. We negotiated a price, then found out the truck was not available. Then they spent the next there weeks looking for one the same as I picked out. When they found one Jim called and told me about it, said he would go and get it the next day if I wanted it. I went down the next day to pick it up and Jim had all the paper work ready for me to sign when I got there. It was a lot faster out the door experience than I had buying my last truck. Thanks Jim! Tom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

I have purchased 4 new Toyota's from Mike Erdman Toyota mainly due to Jay Piter and his superior service team. Jay and his team make having my vehicle serviced at Mike Erdman Toyota a total pleasure. Prompt courteous service provided by Jay's team will keep me buying Toyota's for years to come. It's all about the "SERVICE" when you purchase a vehicle, and Mike Erdman Toyota service is second to none!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great body work!

John Ball and his body shop team recently conducted some body work on my wife's Solara. Not only was the body work outstanding, they were prompt and courteous during the process. Mike Erdman Toyota and John Ball's body shop is my "Body Shop of Choice"!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excelent!

Mike Erdman Toyota was fast and friendly! Jimmy Christian the internet salesman had everything ready for us to finish the process of purchasing a brand new car from a long distance. Everything went smoothly and quickly and we were in and out in no time in our new car. Thank you Mike Erdman Toyota for your unbelievable prices and friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

never thought it was going to happen.

Haven't had any experience with service yet, though sales worked very diligently to help out especially Richard Boan. and was able to have a very smooth transition. Very helpful and accomodating . Would recommend this salesperson to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Prius V Purchase and Upfit Experience

My husband and I had a great experience with Keith Hutson, our salesperson. We liked that he was not at all pushy and he was extremely patient with us. He took his time and showed us all the features of the Prius V and answered all of our questions and trust me, we had a lot. He let us test drive the car (and sat in the back seat) and went above and beyond by following us home in the car so that we could make sure that my husband's tennis and everyday wheelchair could both fit in the car! It was late when we closed the deal but we were able to come back in a few days and get a complimentary full tank of gas and detailing for the car with no hassle-Keith was right there ready to receive us when we came. He was also there when I had to come back to get some mobility upfit reimbursement paperwork signed and made sure I got the signature and info I needed- Christine Mills

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy with my purchase.

If your looking for a dealership with friendly and knowledgable sales representatives, Mike Erdman Toyota is the place to go. Brian has excellent customer service& made my purchase effortless. Brian took the time to show us multiple cars,& show us the features of each car. Will definetely recommend asking for Brian Fox.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Repeat experience

Both my neighbor and myself have purchased Toyotas from this dealership in the past. we both return because we like the product and the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.