Toyota of Vero Beach

Huge thank you to David Siegel Honest professional incredible sales person Thank you very much

I went in for a tire change, the tire was in stock. I arrived at 10:20 AM for a 10:30 appt. I explained what I needed done and I verified the tire is in stock! When I got go the service desk the sane person ask what I needed done. I explained for a second time what I. Made the appt. for. I signed two forms and was told to sit down in the lounge. I went to the restroom and while there the service writer called my wife @ home abd wanted to know I wanted go do. My wife told her that I was sitting in the waiting room. The service writer came to me and ask if I still wanted to do the tire. I checked my watch, 11:20 and I said “yes, you mean it isn’t already done?” She said it would be done right away! By this time I am totally frustrated and couldn’t believe the single task I came in for wasn’t done! I was shown the multipoint check list and declined to do anything else except for a tire rotation. I had set up an a lunch appointment so I made arrangements to meet later. At check out I was informed that I was not being charged for the tire.rotation! I have been a customer of Vero Toyota since 2016. This was the worst service experience I have ever had. We now live in Brevard County so I will weigh the decision if I will make the drive to Vero again. A customer should not have to repeat their service request multiple times

The staff here was very attentive product knowledge. The service was very friendly very happy and it took the time with me so I was very happy. I came here. I gave them a 9 1/2 star because there’s always room for improvement in our service to the public.

Went in for oil change, was also looking at a new car that I researched already on the internet

Just had my 2024 RAV4 serviced at 5000 miles. Thirty minutes in and out. I double checked and the tires were rotated, and my fluids were topped back off properly.

I never thought the i will qualify to buy a vehicle, but my sale person Janeth was always very Confident that she could help me and I let her guide me to the process, not only did I qualify, I also got the car I liked, and it checked all my boxes, I’m super happy with it, she explained step by step everything, everyone was nice! But definitel I felt very comfortable with her, very nice down to earth person and also very patient with me. I’m very appreciated and I will always come back to her, I will recommend her to all my families and friends..

Janeth help me thru the process of buying my vehicle, she was very professional and patient I’m very satisfied with the service she provided.

24 Corolla and having major issues at 1000 miles… service associates were great and everyone along the way. Was put in a rental without cost. But no one seems to know what’s wrong with the car.

This dealership doesn't honor its promises. You better leave with everything promised in the deal or be prepared to hassle them to no good resolution. Lawyers are next.

Excellent service and sales. Mike Davis was great! We would purchase here again. Nice job.