Reviews
Richard Pearlman - takes good care of me.
Richard Pearlman - takes good care of me. I am 81 and Toyota Vero Beach, Florida best dealership I have ever had the privilege of dealing with. They take care of all service needs. I bought my car at Ball Toyota, Charleston, Wv and you would think I bought it at Vero Beach.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for pointing out the efforts of our team! We appreciate you!
Inquired regarding a Cadillac ATS Coupe they had listed
Inquired regarding a Cadillac ATS Coupe they had listed and indicated it was equipped with a 6-speed manual transmission which was a reflection of my cars.com search filter. Turns out the one they had on offer was an automatic (it became clear in the photos) and I pointed this out and was told it was sold so guess that's kind of a moot point. They continued to send me what appeared to be automated non-specific solicitations to the point where I put a block on incoming emails from their staffer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for the inconvenience you experienced. We strive to provide accurate information, and we'll work to improve our communication and listing accuracy. Thank you for bringing this to our attention.
Needed a new key.
Needed a new key. It was an emergency. Called Toyota of Vero Beach and bill. The service manager talked me through what I needed to do, unfortunately, the key would not connect with the security and I couldn’t get the car to start. I was able to get the car to start and he took me right in when I got there and they programmed a new key and I was out the door in 30 minutes maybe less. Thank you very much Vero Beach Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a positive experience at Vero Beach Toyota during your emergency situation. Our team is dedicated to providing quick and efficient service, and we're glad we could assist you in resolving the issue with your car key promptly. Thank you for your kind words, and if you ever need assistance in the future, please don't hesitate to reach out. Safe travels!
DAVID SIEGEL is the best sales person I've experienced!
DAVID SIEGEL is the best sales person I've experienced! He was very prompt answering my many texts, even off hours. He got me the deal I felt comfortable with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your review!
Dealing with Alvin Clarke.
Dealing with Alvin Clarke. Very friendly and easy to talk to. Very good negotiator! Everyone was friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for pointing out the efforts of Alvin Clarke. He is a true asset to our company and our customers!
Great service
Great experience with service always - very efficient way to schedule and approve maintenance. I also purchased my Highlander with them and had a good overall purchasing experience:
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your continued trust and support, and for choosing us for both your service and vehicle purchase needs. We're thrilled to know you've had a consistently great experience with our service team and found our maintenance process efficient. We're here to provide top-notch service whenever you need it. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to let us know. We appreciate your business!
I want to give it 5 stars to Mr, Ken parrott manager of
I want to give it 5 stars to Mr, Ken parrott manager of Toyama and Kia of Vero Beach this gentleman have a very good actitud to talk with people and fixing problems, we talked to him about our problem and in 5. Minutes he made a fast decision and resolved our car problems, we are very satisfied. So if someone have any problem to buy a vehicle go talk to Mr Ken parrott and he’s willing to help you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Cristina, for taking the time to share your positive experience with Mr. Ken, the manager of Toyota and Kia of Vero Beach. We're delighted to hear that he provided excellent service and efficiently resolved your car problems. Our team is dedicated to customer satisfaction, and it's great to know that Mr. Ken Parrott was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and trust in our dealership!
Quiero dar Gracias a la señorita Jessica Sparks por sus
Quiero dar Gracias a la señorita Jessica Sparks por sus servicios y paciencia que me tuvo hasta finalizar la compra de mi Tacoma , la recomiendo a todo el público que visita toyota de vero beach Jessica es muy profesional y habla 3 idiomas. Estoy muy agradecido con ella y todo el personal .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Agradecemos mucho tus amables palabras, Martin. Nos alegra saber que tu experiencia con la señorita Jessica Sparks fue excelente y que te ayudó pacientemente durante la compra de tu Tacoma. Valoramos tu recomendación y estamos orgullosos de contar con profesionales como Jessica que hablan varios idiomas para servir a nuestra diversa clientela. Estamos a tu disposición para cualquier otra necesidad que tengas en el futuro. ¡Gracias por confiar en nosotros y por tu apoyo!
A great car buying experience
Ron Wise and the whole team were professional and terrific to work with. I would highly recommend Vero Beach Toyota to anyone looking for a great car buying experience. My parents bought several cars here and I plan on buying all my cars here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, and for choosing Vero Beach Toyota for your car buying needs. We're thrilled to hear that Ron Wise and our entire team provided you with a professional and terrific car buying experience. We truly appreciate your recommendation and the loyalty of your family. We look forward to serving you for all your future car purchases. If you ever need assistance or have any questions, please don't hesitate to reach out. Happy driving!
I have bought 2 vehicles from Toyota of Vero Beach.
I have bought 2 vehicles from Toyota of Vero Beach. My salesman is Ryan Mckenny. He is great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your 5 Star Review!