Reviews
Overall a good experience and smooth
I had a pretty smooth process trading in my car and purchasing a new Forte. As expected, I had to negotiate with the value of my trade-in and also bring up the online financing/rebate package that was advertised. Took about 3 hours for entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great service!!!!
I had the pleasure of meeting Mr. Wiley Wright, He was very helpful and professional. I felt no pressure to buy or make a decision even though I went to the dealer by myself (an older women ). The leasing process went very smooth for me because of the trust I felt by the salesman Mr. Wiley Wright and the financial manager, Mr. Raul Arango. If I could give them 100 starts, I will.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Customer service
i was helped by Mr. Wiley wright, get overall experience. really helpful, no haggling, and very friendly! i would definitely would return if i would need to buy another car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience I've had
For the first time ever I felt like I wasn't being pressured when buying a car. Wiley Wright was very patient and helpful. I look forward to doing business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very good
I had a great support from vendors who treated me Oscar veiga and sissi Fernandez at all times next to each other very well for them ...thank you....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
AMAL & JOSE THE BEST!!!
Amal the Sales Person "The Best ever"... Jose "The Finance Super Guy" Amazing Person... make you feel like a long time Friend :-) The Manager, Very kind and attentive :-) Long time i needed to check it out few dealers but, always having this sensation that, sales people gurrrrrrr....blah, blah... but Not this time!!! No Coffee :-) but... Just Super Love from everybody!!! Marcia Bennetti www.excelgroupmiami.com
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Real anexpected Great Experience!!
My salesman professional Antonio Gonzales was Superb! very straightforward, Patient, knowledgeable and he did everything to make the purchasing experience as good as possible, actually it is my Second experience and purchase, i bought here with him my First Car and i did again with him for my New Car!!! I am very Happy!! Thanks again to All staff, the Financing Consultant Mr Raul Arango who help me to understand all the financing part, help me to get a real good Financial Lease with a good low interest percentage, and Thanks also the Insurance Sale person Mr Leiva , was great and very accurate in give me the quote and the best deal!! I highly recommend Mr. Antonio Gonzales and his dealership. They are the Best!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience
I first spoke with Kathy who set me up with Antonio a very good agent In sales who work very long and very hard with me to find the car that I want it. I could not be happier with his efforts.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I had a great experience at Miami Lakes Automall and Luis Fernandez was the best sales representative that I could have asked for. Not only was he knowledgeable about the car that I was looking for but he gave me a great deal on my new Kia Optima and I was able to drive out of there in no time. This is the best experience I have had at any dealer and I would definitely be back at Miami Lakes Automall for my future car purchases and would recommend all my friends and family to visit Luis Fernandez at Miami Lakes Automall for their future car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent dealer
Excellent dealer. They bent over backwards to get us the best deal on our lease. I have used them twice already. I recommend you go see Noel and Jesus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car