Reviews
To be honest the ford dealer auto nation ford in Miami
To be honest the ford dealer auto nation ford in Miami doing an excellent service,Iam really proud of them management they are working hard to give better service to all customers finally I recommend all customers who need a great service for their vehicles come in 16800 nw 167th street finally that’s really great and excellent team work.Reiner Gonzales is a very excellent professional etc
To be honest the ford dealer auto nation ford in Miami
To be honest the ford dealer auto nation ford in Miami doing an excellent service,Iam really proud of them management they are working hard to give better service to all customers finally I recommend all customers who need a great service for their vehicles come in 16800 nw 167th street finally that’s really great and excellent team work.Reiner Gonzales is a very excellent professional etc
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Hubin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.
I came to AutoNation Ford dealership specifically because
I came to AutoNation Ford dealership specifically because Mo Albalushi works there. I have bought my previous two cars from him at another dealership. This is my 3rd vehicle I've bought from Mo because of the excellent customer service I've received with him. I am very excited about my BMW X1 SUV that he had sent a picture of before I arrived! I usually do not like driving to Miami since it’s so far from Boca. I came out of my way to purchase my vehicle from Mo.
I came to AutoNation Ford dealership specifically because
I came to AutoNation Ford dealership specifically because Mo Albalushi works there. I have bought my previous two cars from him at another dealership. This is my 3rd vehicle I've bought from Mo because of the excellent customer service I've received with him. I am very excited about my BMW X1 SUV that he had sent a picture of before I arrived! I usually do not like driving to Miami since it’s so far from Boca. I came out of my way to purchase my vehicle from Mo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truly the worst car buying experience ever.
Truly the worst car buying experience ever. I inquired about a car advertised on Cars.com. The internet salesperson responded immediately. He did not tell me the car I was interested in did not exist. He had a salesperson call me who pushed to make an appt. I sent him written confirmation with the VIN and stock number to confirm that was the car I was coming to see. That's when he told me that car is "tied up in their loaner program and he couldn't it." He insisted he had other cars on the lot that were in the same price range. I explained I was coming with my daughter and this was a surprise as we were buying her first car. We looked at 3 cars that he swore were in the same price range. After my daughter fell in love, the number was no where near my range! It was over by 10k! Such a horrible bait and switch. And what a terrible thing to do to a young person who was so excited. Horrible business practices.
Truly the worst car buying experience ever.
Truly the worst car buying experience ever. I inquired about a car advertised on Cars.com. The internet salesperson responded immediately. He did not tell me the car I was interested in did not exist. He had a salesperson call me who pushed to make an appt. I sent him written confirmation with the VIN and stock number to confirm that was the car I was coming to see. That's when he told me that car is "tied up in their loaner program and he couldn't it." He insisted he had other cars on the lot that were in the same price range. I explained I was coming with my daughter and this was a surprise as we were buying her first car. We looked at 3 cars that he swore were in the same price range. After my daughter fell in love, the number was no where near my range! It was over by 10k! Such a horrible bait and switch. And what a terrible thing to do to a young person who was so excited. Horrible business practices.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had a very great experience Juan and Carlos took really
I had a very great experience Juan and Carlos took really good care of me like always. I recommend all my friends to go there for service
I had a very great experience Juan and Carlos took really
I had a very great experience Juan and Carlos took really good care of me like always. I recommend all my friends to go there for service
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
I had a very great experience Juan and Carlos took really
I had a very great experience Juan and Carlos took really good care of me like always. I recommend all my friends to go there for service
I had a very great experience Juan and Carlos took really
I had a very great experience Juan and Carlos took really good care of me like always. I recommend all my friends to go there for service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Antonio, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience, outstanding customer service.
Great experience, outstanding customer service. Most professional dealer in town. Will continue to come back.
Great experience, outstanding customer service.
Great experience, outstanding customer service. Most professional dealer in town. Will continue to come back.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us, Alescanio! Don't hesitate to call us if you ever need anything. Be safe on the road!
Among all the Ford dealers and AutoNation locations in
Among all the Ford dealers and AutoNation locations in South Florida, AutoNation Ford Miami Lakes was the cleanest and most organized. I'd like to extend my thanks to GM Mr. Sergio Suarez for making this a great location and experience. Sales and finance personnel was professional and to the point. Not too pushy, not too vague, just right. Thank you again. Regards.
Among all the Ford dealers and AutoNation locations in
Among all the Ford dealers and AutoNation locations in South Florida, AutoNation Ford Miami Lakes was the cleanest and most organized. I'd like to extend my thanks to GM Mr. Sergio Suarez for making this a great location and experience. Sales and finance personnel was professional and to the point. Not too pushy, not too vague, just right. Thank you again. Regards.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Exceptional service with an attention to detail.
Exceptional service with an attention to detail. Clean showroom, friendly competent staff, fair pricing on vehicles.
Exceptional service with an attention to detail.
Exceptional service with an attention to detail. Clean showroom, friendly competent staff, fair pricing on vehicles.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
VERY SATISFIED TO RECEIVE VERY GOOD SERVICE AND GREAT
VERY SATISFIED TO RECEIVE VERY GOOD SERVICE AND GREAT WORK ON MY CAR.. ATTENTION TO A RECALL THAT HAS ALREADY BEEN ELIMINATED
VERY SATISFIED TO RECEIVE VERY GOOD SERVICE AND GREAT
VERY SATISFIED TO RECEIVE VERY GOOD SERVICE AND GREAT WORK ON MY CAR.. ATTENTION TO A RECALL THAT HAS ALREADY BEEN ELIMINATED
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
The sales staff was attentive, courteous, professional in
The sales staff was attentive, courteous, professional in service and flexible in negotiations. The dealer has a good selection of various vehicle models.
The sales staff was attentive, courteous, professional in
The sales staff was attentive, courteous, professional in service and flexible in negotiations. The dealer has a good selection of various vehicle models.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!