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AutoNation Ford Miami

(1,378 reviews)
Visit AutoNation Ford Miami
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2023 consumer dealer award
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2023 consumer dealer award
New (888) 309-7582 (888) 309-7582
Used (888) 399-5426 (888) 399-5426
Service (888) 379-6086 (888) 379-6086

Inventory

See all 490 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2001.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Miami from DealerRater.

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The store in Miami delivered my vehicle to me in North

The store in Miami delivered my vehicle to me in North Florida. By the time I've driven at home it was evident the transmission had a glaring issue. One that it's obvious, they were aware of that chose to ignore and sold it anyhow. I mentioned this to the people I dealt with at the Miami location and they just said sorry to hear you're having troubles.

The store in Miami delivered my vehicle to me in North

The store in Miami delivered my vehicle to me in North Florida. By the time I've driven at home it was evident the transmission had a glaring issue. One that it's obvious, they were aware of that chose to ignore and sold it anyhow. I mentioned this to the people I dealt with at the Miami location and they just said sorry to hear you're having troubles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unfortunately the truck I purchased had some mechanical

Unfortunately the truck I purchased had some mechanical issues but after some parts being replaced my problems seem to have been resolved . We will see how the repairs hold up.

Unfortunately the truck I purchased had some mechanical

Unfortunately the truck I purchased had some mechanical issues but after some parts being replaced my problems seem to have been resolved . We will see how the repairs hold up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Christopher, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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GM SERGIO S.

GM SERGIO S. has drafted an elite team. Genes exceptional ability to locate the desired vehicle, Y. Martinez's diligent hard work and techniques to deliver information and functionality about any vehicle in their inventory. The transition between departments was seamless. Mr. Randy F. CFS Director is a wizard with rates. Absolute all-star team. I give thanks to the entire Auto Nation FORD Miami team, I'm sure there are several behind the scenes members who help to make every customer satisfied.

GM SERGIO S.

GM SERGIO S. has drafted an elite team. Genes exceptional ability to locate the desired vehicle, Y. Martinez's diligent hard work and techniques to deliver information and functionality about any vehicle in their inventory. The transition between departments was seamless. Mr. Randy F. CFS Director is a wizard with rates. Absolute all-star team. I give thanks to the entire Auto Nation FORD Miami team, I'm sure there are several behind the scenes members who help to make every customer satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Buy your car here they are amazing people.

Buy your car here they are amazing people. My car purchasing here was great.Had no problems with anyone and all friendly. Was looking to buy a new car because mine was ready to trade

Buy your car here they are amazing people.

Buy your car here they are amazing people. My car purchasing here was great.Had no problems with anyone and all friendly. Was looking to buy a new car because mine was ready to trade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Corey, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Feel free to reach out to us if you need anything. Have a wonderful day.

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The facility was clean, with a professional atmosphere.

The facility was clean, with a professional atmosphere. The information I received was very good and clear.

The facility was clean, with a professional atmosphere.

The facility was clean, with a professional atmosphere. The information I received was very good and clear.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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First class very professional and helpful.

First class very professional and helpful. They are a 10 in a scale of 1-5.

First class very professional and helpful.

First class very professional and helpful. They are a 10 in a scale of 1-5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomas, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Excelente customer service.

Excelente customer service. Eddy helps me to fix the issue with my truck and he did an awesome job!! Thanks.

Excelente customer service.

Excelente customer service. Eddy helps me to fix the issue with my truck and he did an awesome job!! Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jose, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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The customer service is good, however FORD is not

The customer service is good, however FORD is not reliable when it comes down to getting services for recalls. they have you wait for pieces and service for safety hazards for months! I think it's a rip off of the company to get the pieces and sell them after people have waited for so long. people can wait days, weeks or months for recall to be serviced. unreliable, I would rather recommend going to another cr company that has cars with less recalls and don't have bad parts with no good service.

The customer service is good, however FORD is not

The customer service is good, however FORD is not reliable when it comes down to getting services for recalls. they have you wait for pieces and service for safety hazards for months! I think it's a rip off of the company to get the pieces and sell them after people have waited for so long. people can wait days, weeks or months for recall to be serviced. unreliable, I would rather recommend going to another cr company that has cars with less recalls and don't have bad parts with no good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0141 to discuss what we can do to help.

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Customer service was impeccable.

Customer service was impeccable. I was treated with professionalism & curtesy. Everything I had asked for was completed . I was a little upset that my tires were not inflated to 35LBS. Service department must of forgotten.

Customer service was impeccable.

Customer service was impeccable. I was treated with professionalism & curtesy. Everything I had asked for was completed . I was a little upset that my tires were not inflated to 35LBS. Service department must of forgotten.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0141 to discuss what we can do to help.

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Excellent customer service and professionalism, very good

Excellent customer service and professionalism, very good communication from Eddy, the guarantee they provide for the work performed exceeded my expectations, thank you

Excellent customer service and professionalism, very good

Excellent customer service and professionalism, very good communication from Eddy, the guarantee they provide for the work performed exceeded my expectations, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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