Reviews
Excellent service and professional job nice costumer .
Excellent service and professional job nice costumer . Speed service,especial communication costumer service and team mecánico
Excellent service and professional job nice costumer .
Excellent service and professional job nice costumer . Speed service,especial communication costumer service and team mecánico
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My service advisor Orlando always goes beyond to make
My service advisor Orlando always goes beyond to make sure my car is done properly and in a timely manner
My service advisor Orlando always goes beyond to make
My service advisor Orlando always goes beyond to make sure my car is done properly and in a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service that I received by Ruben Miranda at this
The service that I received by Ruben Miranda at this dealership was TOTALLY AMAZING. As a former Fleet Mechanic I can honestly attest the professionalism of this location. Not just Mr. Miranda, but his fellow workers around him ALL were servicing great as well. These people work as a team. Thank you Ruben Fleet Specialist Tony Gil
The service that I received by Ruben Miranda at this
The service that I received by Ruben Miranda at this dealership was TOTALLY AMAZING. As a former Fleet Mechanic I can honestly attest the professionalism of this location. Not just Mr. Miranda, but his fellow workers around him ALL were servicing great as well. These people work as a team. Thank you Ruben Fleet Specialist Tony Gil
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
BEWARE IF YOU DECIDE TO PURCHASE A NEW CAR HERE!
BEWARE IF YOU DECIDE TO PURCHASE A NEW CAR HERE!! I purchased a 2025 Bronco on Jan 22, trading in my Land Rover. As of Feb 20, THEY HAD YET TO PAY OFF TTHE Land Rover, causing my lender to call me and costing late fees. I called AUTONATION FORD MIAMI and was advised that it is typical to wait some time for a payoff (???? never happened at any other dealership), and they would payoff within the week. So now it is March 10, no payoff, 2ND PAYMENT DUE IN 4 DAYS!!!! Wrote corporate AUTONATION who as of now still investigating (whats to investigate??payoff my car!!). Good luck getting the financed departments at AUTONATION FORD MIAMI to answer the phone! I'm really concerned they stole the car, and am considering calling the police and my insurance company.
BEWARE IF YOU DECIDE TO PURCHASE A NEW CAR HERE!
BEWARE IF YOU DECIDE TO PURCHASE A NEW CAR HERE!! I purchased a 2025 Bronco on Jan 22, trading in my Land Rover. As of Feb 20, THEY HAD YET TO PAY OFF TTHE Land Rover, causing my lender to call me and costing late fees. I called AUTONATION FORD MIAMI and was advised that it is typical to wait some time for a payoff (???? never happened at any other dealership), and they would payoff within the week. So now it is March 10, no payoff, 2ND PAYMENT DUE IN 4 DAYS!!!! Wrote corporate AUTONATION who as of now still investigating (whats to investigate??payoff my car!!). Good luck getting the financed departments at AUTONATION FORD MIAMI to answer the phone! I'm really concerned they stole the car, and am considering calling the police and my insurance company.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
I have bought 5 cars from there with the same sales man
I have bought 5 cars from there with the same sales man Stan Jones from 2007
I have bought 5 cars from there with the same sales man
I have bought 5 cars from there with the same sales man Stan Jones from 2007
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you need more help, our team is available to talk -- safe travels!
Great job and thanks for your help with this process, we
Great job and thanks for your help with this process, we appreciate your tips and thanks for helping with the insurance.
Great job and thanks for your help with this process, we
Great job and thanks for your help with this process, we appreciate your tips and thanks for helping with the insurance.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Compr� un coche en AutoNation Ford hace varios meses y mi
Compr� un coche en AutoNation Ford hace varios meses y mi experiencia ha sido muy decepcionante. El veh�culo empez� a tener problemas pr�cticamente desde el primer d�a. Como ten�a una garant�a de 3 meses, lo llev� al servicio para que lo revisaran. La primera vez que lo dej� en el taller lo tuvieron m�s de un mes, y despu�s de llamar en numerosas ocasiones para preguntar por el coche, la respuesta que recib�a era que no hab�an tenido tiempo de repararlo. Cuando finalmente me lo devolvieron, el problema por el que lo hab�a llevado segu�a sin estar solucionado. Tuve que volver a dejar el coche en el taller durante varias semanas m�s. Cuando me lo entregaron nuevamente, empec� a notar un ruido en los amortiguadores. Me aseguraron que hab�an cambiado los cuatro, pero el ruido segu�a ah�. Cuando volv� a llevarlo, tengo la impresi�n de que simplemente engrasaron los amortiguadores para que dejaran de sonar temporalmente, en lugar de hacer una reparaci�n real. Con el tiempo me di cuenta de que probablemente solo estaban intentando ganar tiempo hasta que se terminara la garant�a de 3 meses. Hoy, seis meses despu�s de la compra, tengo que cambiar los amortiguadores por mi cuenta porque hacen un ruido muy fuerte, exactamente el mismo problema por el que llev� el coche al segundo mes. Adem�s, durante el proceso descubr� que me hab�an a�adido una garant�a de 1 a�o por $3,000 que nunca me explicaron claramente. Afortunadamente, despu�s pude cancelarla y recuperar el dinero, pero fue otra experiencia muy desagradable. Escribo esta rese�a para que otros compradores tengan cuidado. Revisen muy bien todo lo que firman, lean cada documento y revisen bien el veh�culo antes de comprarlo. Tambi�n es importante saber que solo dan 3 d�as para devolver el coche y recuperar el dinero, algo de lo que yo me enter� cuando ya hab�a pasado ese plazo. Mi intenci�n no es solo expresar mi queja, sino tambi�n advertir a otros compradores para que no pasen por la misma situaci�n
Compr� un coche en AutoNation Ford hace varios meses y mi
Compr� un coche en AutoNation Ford hace varios meses y mi experiencia ha sido muy decepcionante. El veh�culo empez� a tener problemas pr�cticamente desde el primer d�a. Como ten�a una garant�a de 3 meses, lo llev� al servicio para que lo revisaran. La primera vez que lo dej� en el taller lo tuvieron m�s de un mes, y despu�s de llamar en numerosas ocasiones para preguntar por el coche, la respuesta que recib�a era que no hab�an tenido tiempo de repararlo. Cuando finalmente me lo devolvieron, el problema por el que lo hab�a llevado segu�a sin estar solucionado. Tuve que volver a dejar el coche en el taller durante varias semanas m�s. Cuando me lo entregaron nuevamente, empec� a notar un ruido en los amortiguadores. Me aseguraron que hab�an cambiado los cuatro, pero el ruido segu�a ah�. Cuando volv� a llevarlo, tengo la impresi�n de que simplemente engrasaron los amortiguadores para que dejaran de sonar temporalmente, en lugar de hacer una reparaci�n real. Con el tiempo me di cuenta de que probablemente solo estaban intentando ganar tiempo hasta que se terminara la garant�a de 3 meses. Hoy, seis meses despu�s de la compra, tengo que cambiar los amortiguadores por mi cuenta porque hacen un ruido muy fuerte, exactamente el mismo problema por el que llev� el coche al segundo mes. Adem�s, durante el proceso descubr� que me hab�an a�adido una garant�a de 1 a�o por $3,000 que nunca me explicaron claramente. Afortunadamente, despu�s pude cancelarla y recuperar el dinero, pero fue otra experiencia muy desagradable. Escribo esta rese�a para que otros compradores tengan cuidado. Revisen muy bien todo lo que firman, lean cada documento y revisen bien el veh�culo antes de comprarlo. Tambi�n es importante saber que solo dan 3 d�as para devolver el coche y recuperar el dinero, algo de lo que yo me enter� cuando ya hab�a pasado ese plazo. Mi intenci�n no es solo expresar mi queja, sino tambi�n advertir a otros compradores para que no pasen por la misma situaci�n
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hola Marta, estamos muy decepcionados con tu experiencia en AutoNation Ford Miami. Si deseas darnos otra oportunidad en el futuro, comunícate con nuestro Gerente General al (305) 707-0141. Agradeceríamos la oportunidad de mejorar tu experiencia.
I enjoy the service I got today from Auto Nation 57ave in
I enjoy the service I got today from Auto Nation 57ave in Miami Gardens the service advisor Juan Messa was very helpful and also very knowledgeable and his professionalism is very excellent my truck is running better than when I take it in I will recommend my friends and family to this Auto Nation 57 ave
I enjoy the service I got today from Auto Nation 57ave in
I enjoy the service I got today from Auto Nation 57ave in Miami Gardens the service advisor Juan Messa was very helpful and also very knowledgeable and his professionalism is very excellent my truck is running better than when I take it in I will recommend my friends and family to this Auto Nation 57 ave
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Thanks for the recommendation, and have an amazing day!
I had the absolute BEST experience at AutoNation Miami!
I had the absolute BEST experience at AutoNation Miami! Julian truly went above and beyond from start to finish. He was so kind, patient, and genuinely cared about helping me find the car of my dreams. He made the entire process feel exciting instead of stressful, and I never once felt pressured. Mr. Anabriar was also incredible to work with. He made everything smooth, easy, and stress-free. The whole experience felt more like working with family than buying a car. I am beyond grateful and would recommend them to anyone looking for an amazing car-buying experience! 🤍
I had the absolute BEST experience at AutoNation Miami!
I had the absolute BEST experience at AutoNation Miami! Julian truly went above and beyond from start to finish. He was so kind, patient, and genuinely cared about helping me find the car of my dreams. He made the entire process feel exciting instead of stressful, and I never once felt pressured. Mr. Anabriar was also incredible to work with. He made everything smooth, easy, and stress-free. The whole experience felt more like working with family than buying a car. I am beyond grateful and would recommend them to anyone looking for an amazing car-buying experience! 🤍
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amanda, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very nice dealer and the salesperson (Osvaldo) was very
Very nice dealer and the salesperson (Osvaldo) was very professional and able to find the truck I want
Very nice dealer and the salesperson (Osvaldo) was very
Very nice dealer and the salesperson (Osvaldo) was very professional and able to find the truck I want
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!