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Acura of Pembroke Pines

(9,644 reviews)
Visit Acura of Pembroke Pines
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–8:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (954) 623-8479 (954) 623-8479
Used (954) 623-8513 (954) 623-8513
Service (954) 773-9136 (954) 773-9136

Reviews

(9,644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Pembroke Pines from DealerRater.

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Excellent service and Great customer service . I'm a...

Excellent service and Great customer service . I'm a customer for the last 10 years. Best dealership and staff I've ever dealt with which is why I continue to come back both for new vehicles and service. Don't bother with any other Acura dealer in South Florida, this is the one to give your business too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Acura of Pembroke Pines for the past 10 years, Henry! See you next time!

So happy with everyone there from Jorge my sales guy to...

So happy with everyone there from Jorge my sales guy to Jordan my service manager. Love this place! Ok, this area needs to change, I am person of few words so having a minimum of 25 words seems pointless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Jorge and Jordan at Acura of Pembroke Pines! We appreciate your kind words!

After service and car wash, vehicle should have been...

After service and car wash, vehicle should have been brought upfront to me but it was put in parking lot, while I waited even though I told my service person I had to get back to work!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jerry, we're sorry for any inconvenience. We hope to provide you with a 5-star experience next time. Have a good rest of your day!

My experience with Romane was exceptional; he understood...

My experience with Romane was exceptional; he understood what I was looking for and was able to deliver. Will definitely recommend him and this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Romane at Acura of Pembroke Pines! We appreciate your business!

Great customer service. I felt equal to any other...

Great customer service. I felt equal to any other customer, and the time taken to assist with my trade was greatly appreciated. Thank you Pembroke Pines of Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for this excellent review! We look forward to seeing you at Acura of Pembroke Pines next time!

Best dealership and staff I've ever dealt with which is...

Best dealership and staff I've ever dealt with which is why I continue to come back both for new vehicles and service. Don't bother with any other Acura dealer in South Florida, this is the one to give your business too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Guillermo, thank you for taking the time to share your experience working with our team at Acura of Pembroke Pines! We're lucky to have you as a customer!

The service is excellent every time that I need any...

The service is excellent every time that I need any service I call my salesperson Karl Reed helps me with great kindness and I went to the Dealer AAA+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Karl with all of your service needs! We look forward to your next visit at Acura of Pembroke Pines, Rick!

The service was excellent. I would always recommend...

The service was excellent. I would always recommend anyone to go there for their services. Great service and great customer service. Keep it up guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Acura of Pembroke Pines, Ronald! See you next time!

I always enjoy the services provided. Jordan handles my...

I always enjoy the services provided. Jordan handles my car as if it is his own, making sure the car is in the best condition possible. And all my appointments are on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in our service team! We're so lucky to have you as a loyal customer! See you next time at Acura of Pembroke Pines!

Overall great service. Marco was very attentive and has...

Overall great service. Marco was very attentive and has excellent customer service skills. My car was serviced very quickly. I'm planning on continuing to visit this dealer for future service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your review! We're so happy to hear that Marco assisted you during your recent visit! See you next time at Acura of Pembroke Pines!