Reviews
Friendly, super easy and fast.
Friendly, super easy and fast. Everyone there was trying to help me seal a deal and for the best financial option
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pine Acura is awesome.
Pine Acura is awesome. Robert Gonzalez was great as my salesman for my first purchase there. The Salesman Manager Sam Nelson was great as well so was the Business Manager Jorge Ramirez. They treated me great and gave me the deal I was looking for and comfortable with. On a side note I did always go there for service on my MDX and Jean Louis is awesome. Check him out as a Service Advisor if you need service in your car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased a car end of February from Georgia because
We purchased a car end of February from Georgia because we use to live in FL and purchased all my last 4 Acuras from them. We drove half way to pick it up. It’s been 4 months, and I still do not have a registration for the car. My license was suspended. NO ONE in the dealer can give you the right information. Starting from the sales person Michael Dougan, to sales manager to finance personal; Sean Bradford, George … no one. Customer service has been so dissatisfying and disappointing. The whole process has been beyond frustrating, and the fact that no one is willing to help makes it even worse. I had to contact Acura corporate to get help, because the dealer IS RESPONSIBLE FOR THE FIRST CAR REGISTRATION, yet this dealer has decided to ignore the situation. You can’t even talk to a manager who will apologize or listen to your concerns. Still dealing with this situation.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very friendly and professional staff.
Very friendly and professional staff. Curtis, Ryan, Jorge and the young lady who assisted with my car insurance were superb. Thank you. I'm loving my 2025 RDX a-spec/advance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the opportunity to have this amazing MDX,
Thank you for the opportunity to have this amazing MDX, it is perfect! Pepe is a friendly and knowledgeable salesman and a pleasure to work with. I would recommend Acura of Pembroke Pines to anyone looking to buy a car. Thanks again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They took care of me even after I purchased a used car.
They took care of me even after I purchased a used car. They got a few services done with for free on the car including tires, oil change, filters and a few other things. Overall happy with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So helpful, amazing, welcoming from start to finish.
So helpful, amazing, welcoming from start to finish. Made the process super simple and extremely quick. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure for me and my wife working with the
It was a pleasure for me and my wife working with the Pembroke Pines Acura dealership. The staff was very pleasant and cordial. Mr. Kramer Fernandez, the salesperson was amazing, Mr. Ryan and Mr. Ramirez were excellent. And when it comes to Ms. Olivia, I have no words to describe them. Ms. Garcia took her time to call my insurance and get everything set up I would recommend this dealership to anyone to anyone. Hugh
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Didn't respond to my issue with the previous extra lease
Didn't respond to my issue with the previous extra lease payment. Expected at an answer or a call back.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Customer service was great.
Customer service was great. Clear and concise details, Acura of Pembroke Pines made sure to create and maintain a welcoming environment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car