Reviews
The dealership was perfect and I could not asked for a
The dealership was perfect and I could not asked for a better salesman than Mr. James Chalmers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was phenomenal.
My experience was phenomenal. Huge thanks to David and Ryan, for making it a smooth process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never i will back managers not good sales person good
Never i will back managers not good sales person good but not good managers not fair not helping
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
First my pleasant salesman David Campbell, was a pleasure
First my pleasant salesman David Campbell, was a pleasure to deal with. He did not hassle me and force me to purchase any additional for my SUV. He was patient, stay in my budget range. I got the perfect SUV for me with his help. LADIES if you need a wonderful salesman that will handle you patiently, considerately. will understand your budget and not push you over. Go see David Campbell at Pines Acura. Secondly, I went in for an oil change, not feeling well. Wanted to go back home and not wait for the vehicle. My nice service technician Rayon was trying to get me a ride back home. But in the interim, he had my SUV taken care of so quickly. I ended up waiting just about an hour for completion. That was so much appreciated, being I was with my granddaughter and not feeling well. David saw me in the service waiting area and offered to drop me home too. He got my granddaughter a hamburger, made her relax to wait. The customer service at Pines Acura is "off the chain", the young people say. :-) Even the cashier had a smile for me, when I went to pay, such a pleasant staff. Please keep up the great work Pines Acura. Very satisfied customer
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The reason for 2 stars was because after discussing about
The reason for 2 stars was because after discussing about the car for 5 days, I told the dealership to please not waste my time on going over there, to make sure everything was good when I got there, because I lived two hours away. The manager, told me the car was inspected and everything was in tip top shape. When I got there not only was it not in tip top shape, but the car wouldn’t even crank. Tires were bald, oil was dirty, etc. wasted 8 hours of my Saturday. The reason they got 2 stars and not 1, was because days later everything got fixed and they drove the car to me so that I didn’t have to make the long drive again. At the end, I was happy with the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you Joe Urteaga for a great experience.
Thank you Joe Urteaga for a great experience. I’m going to send everyone I know to Acura of Pembroke Pines.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank to everyone for helping us to get a car for my
Thank to everyone for helping us to get a car for my grandson thank you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The management and staff at Acura Pembroke Pines were
The management and staff at Acura Pembroke Pines were nothing short of amazing. Love them!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I couldn't have had a better experience.
I couldn't have had a better experience. Ryan and David knew exactly what I was looking for and went above and beyond that day so I can drive away in my new car. Top notch customer service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At first l thought David was a nice person but now no l
At first l thought David was a nice person but now no l tried calling him because they owe me money because l trade in my car but he is not answering my call also the 2025 Acura RDX that l got l don’t know if it’s a manufacturer problem but the hood of the vehicle it wasn’t made properly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car