Reviews
Awesome customer service.
Awesome customer service. Their whole team was amazing. They help in anyway they can to achieve your dream car. Also go and see my guy Curtis He’ll get you right😊
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very open , very nice you will definitely leave out with
Very open , very nice you will definitely leave out with a car he does not waist your time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Great experience! Made me feel at home, very friendly. A a a a a a a
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service received from rep Rayon!
Excellent service received from rep Rayon! Thank you; will definitely refer my family and friends! Acura of Pembroke Pines is the best!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional, fast services , they link the car to
Very professional, fast services , they link the car to the insurance , provide you with all information
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you found our service at Acura of Pembroke Pines professional and efficient. We aim to make the process as smooth as possible for our customers. Thanks for sharing!
Amazing experience!
Amazing experience! Everyone was knowledgeable and extremely helpful throughout my experience in leasing a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know you had an amazing experience leasing a vehicle with us at Acura of Pembroke Pines! Our team is always here to provide knowledgeable and helpful service. Thanks for the review!
The experience was awesome.
The experience was awesome. Much better than Rick Case, everyone was involved in a great experience. The salesman and finance people were outstanding. My experience with Joseph was awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know you had an awesome experience with us at Acura of Pembroke Pines. It's great that our team, especially Joseph, made your visit outstanding! Thanks for sharing this positive feedback.
Everyone was wonderful calling my favorite person Joseph
The dealer initially does have a good job of attending
The dealer initially does have a good job of attending customers when going in person and gives a lot of options when buying a vehicle, however it seems the follow up system for phone calls and messages after you purchase a vehicle is very bad. I haven't had a single phone call returned since I purchased a vehicle there recently. A certified used vehicle doesn't get checked until after purchase and the purchaser pays for the certification. After picking up my vehicle a few weeks later I had a weak battery and no one in the sales or service department was able to tell me if the car battery was covered in the purchased warranty contract or certification. They would refer back and forth to go see the service department and then the service department would say to go to to your sales person. I left messages when I was transfered to the the other departments. The people there a friendly and courteous, however customers need an answer when they something resolved.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We're disappointed to read about the communication issues you've experienced post-purchase. It's important for us that our customers feel supported and heard, even after they leave with their new vehicle. We regret that this wasn't your experience and we'd like to address any other concerns you may have. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.
did not manage honest and true communication about the
did not manage honest and true communication about the delivery timing. generated loss, no compensation
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for the feedback. Honest and clear communication is a priority for us, so it's disappointing to hear that we didn't meet those expectations in this case. We will review the situation with our team and invite you to please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thanks again.
Just another dealership trying to make sales and not
Just another dealership trying to make sales and not following up with what was promised
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We regret to read your review and learn that you weren't satisfied with your experience. We want to hear more about this and resolve your concerns. Please reach out to Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.